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    An Optimal You

    4.0 (27 reviews)
    Closed 9:00 am - 1:00 pm

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    "Dismal letter"

    This place is an absolute disgrace and is horribly run as a business. This place will "dismiss" you the second you you question them or tell them you're not happy with something they do. I had been a loyal patient for over two years and I always paid for my appointments over the phone the day of with no issues. I called to schedule a most recent appointment (2 months in advance) and they wanted to collect payment which I thought was strange since I've never paid for a Dr's appointment in advance (including my appointments at an optimal you). I didn't have my credit card on me at the time so I said I would pay later. In the meantime I had a family member go into a coma due to Covid so needless to say I was preoccupied. During the next month an optimal you called me over 18 times pestering me for a payment for an appointment that hadn't even happened yet. I finally called them back 4 days before my appointment and told them I didn't appreciate them calling me a million times for a measly $175. I also told them about my family member with Covid who was near death and that their pestering me in advance for money had rubbed me the wrong way. There was zero sympathy or care when I told them about my family member who was near death and there was zero comment or sympathy. Not even an acknowledgement or a "Im sorry to hear that" just asking for the payment. That was the final straw for me realizing they don't care and told them I would be cutting ties with them and going to another DR. There was no apology or sense of wanting my business because she just said ok and hung up! To make matters worse they have the audacity to send me a certified letter telling me they are no longer going to provide care for me! LMAO! I was the one to cut ties with them first yet they have the nerve to pretend like they are cutting me off. Let me make this really clear for everyone: This place does not care about you. They only care about money. If they actually cared about their patients they would have actually asked about or acknowledged my situation with my family member with Covid and/or treated me like a customer when I'm unhappy with their service. I've probably recommended them over 5 people which I will no longer do. Hopefully an optimal you will start caring for people and stop acting like a pushy collections agency for appointments that haven't even happened yet.

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    Sharon is fantastic and Natalie always responded to my emails and questions! love them.

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    Ask the Community - An Optimal You

    Review Highlights - An Optimal You

    Sharon is fantastic and Natalie always responded to my emails and questions!

    Mentioned in 5 reviews

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    Loma Linda University Medical Center

    Loma Linda University Medical Center

    2.5(549 reviews)
    4.2 mi

    EXCEPTIONAL CARE - TRUE ANGELS ON THE 3RD & 4TH FLOORS…read more I cannot say enough incredible things about the care my grandmother received at Loma Linda Medical Center - Murrieta during an incredibly difficult time for our family. 3rd Floor - Day Shift | 2/2/26 A heartfelt thank you to Grace, RN and Nilo, PCA, who exemplify what compassionate, patient-centered care truly looks like. From the moment I arrived, it was clear my grandmother was in the hands of absolute professionals who genuinely care. Grace is the kind of nurse every hospital should strive to clone--knowledgeable, calm, attentive, compassionate, and incredibly thorough. She took the time to explain everything clearly, answered every question with patience, and treated my grandmother with dignity, warmth, and respect at all times. Her bedside manner is truly exceptional. Nilo was equally outstanding. She went above and beyond in every way--attentive, kind, gentle, and always one step ahead of what my grandmother needed. She treated her like family, not just a patient, and that meant everything to us. Her compassion, professionalism, and work ethic did not go unnoticed. Together, Grace and Nilo made an incredibly stressful hospital experience feel safe, human, and comforting. They were attentive without being rushed, professional without being cold, and compassionate in a way that simply can't be taught--it's who they are. 4th Floor | 2/6/26 I also want to recognize Kristina, RN and Ivy, PCA for the exceptional care they provided when my grandmother was transferred to the 4th floor. They were fully aware of the very difficult situation we had been going through, and from the moment they stepped in, they brought compassion, professionalism, and genuine kindness. Kristina was attentive, communicative, and reassuring--ensuring my grandmother's needs were addressed promptly and explaining everything clearly, which meant the world to our family during such a stressful time. Ivy was just as amazing--always gentle, patient, and attentive, treating my grandmother with dignity and care at every interaction. In the middle of what has honestly been a nightmare, these four caregivers were a bright light. Their empathy, dedication, and humanity did not go unnoticed. If leadership reads this, please know that Grace, Nilo, Kristina, and Ivy are true assets to your hospital and deserve recognition. Because of them, my grandmother received not just medical care, but genuine kindness, patience, and respect--and that makes all the difference. Thank you from the bottom of our hearts.

    Do not be fooled by the gleaming exterior, the polished lobby, or the soft-focus religious…read moremessaging that permeates the campus. Loma Linda Hospital trades heavily on its legacy and branding, but once you move past the façade, what you encounter is a system startlingly out of step with modern medical standards. The protocols feel outdated, the equipment feels dated, and the bedside manner if one can even call it that often borders on indifferent. Many other reviewers have noted the same pattern: long stretches of neglect, staff who seem inconvenienced by the presence of patients, and a pervasive sense that efficiency and compassion are optional add-ons rather than core values. My experience aligned with those concerns far too closely. One of the most telling examples is their approach to patient comfort. In 2026, most reputable hospitals use variable-pressure, inflatable beds designed to prevent pressure sores and reduce pain. Loma Linda, astonishingly, does not. Instead, they wedge rigid, diamond-shaped foam blocks under patients' backs devices that feel more like medieval orthopedic experiments than modern medical supports. Numerous reviewers have complained about this exact issue, and it's not hard to understand why. It's painful, unnecessary, and emblematic of a facility that has not kept pace with basic patient-care standards. What's worse is the attitude that accompanies it. Patients are often treated as burdens rather than human beings in distress. Several reviewers describe being ignored for hours, spoken to curtly, or dismissed outright when expressing discomfort. That was my experience as well: a sense that the staff had grown numb to suffering, or simply stopped caring about it. Loma Linda's reputation may rest on decades of history and a veneer of moral authority, but reputation cannot substitute for empathy, modern equipment, or competent patient-centered care. Eventually, every one of us will face a moment of vulnerability in a hospital bed. One can only hope that by then, the people running this institution will have rediscovered the basic humanity that seems to have slipped through the cracks.

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    Loma Linda University Medical Center
    Loma Linda University Medical Center - Getting hydrated, along with 3 other patients =)

    Getting hydrated, along with 3 other patients =)

    Loma Linda University Medical Center

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    Breastlink Temecula Valley - Through those doors, up the stairs and to the right

    Breastlink Temecula Valley

    2.1(147 reviews)
    2.8 mi

    I figured it's about time to update my review from 2019…read more.. 6 years later and I continue to come to this location for their expertise, efficiency and quality of care. I had gone to their location in Menifee in November 2025 for a routine mammogram. A few days after that, when I had returned to Arizona, I received a call from them saying they needed more images and that I also needed an ultrasound, for my left side only. They also mentioned that before I could make an appointment, I should call my primary care provider to determine if it was an emergency situation. That always freaks anyone out. However, I had this same situation before in the past, but on my right side. I called my PCP, verified that it wasn't an emergency, and was able to call Breastlink to make my morning appointment at 8 am. I knew going in that it was probably just dense breast tissue showing up on the mammogram like it was last time. Nonetheless, I was a bit worried going into this early Monday morning appointment. I arrived a few minutes before my appointment, checked in and sat in the lobby. They will send you texts and emails ahead of time so that you don't have to fill out paperwork when you get there. Expect to spend a few minutes filling those out if you don't do it electronically. I was called to the back in under 10 minutes. First for the mammogram, and then I was taken into a different room for the ultrasound. There were 2 techs, and when they were done, they told me to wait for the doctor, who would come in and give me the result verbally. They would then forward the results to my PCP. Thankfully, the doc came in within a few minutes and let me know everything was fine. There is nothing to worry about and that I was good to go. I was out in about an hour, which is a pretty reasonable time frame if you ask me. The ultrasound needed to be done here because the Menifee location does not perform them, if I recall correctly. I'm thankful for the staff here. They are knowledgeable, friendly and efficient. I'll be back again next year!

    This place is always very slow. Today I arrived early and waited 45 minutes past my appointment. I…read morehad to go the bathroom and of course they called my name while I was in the bathroom. When I came back they told me, sorry I already called your name, you'll have to wait, and put me at the bottom of the list. Then proceeded to call 7-9 other people back and made me wait another 30 minutes. The staff out front are VERY rude with everyone. They obviously don't care about reviews because this has been going on for years and no changes have been made. Find another place, don't go here!!

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    Breastlink Temecula Valley - Waiting for doc after the ultrasound

    Waiting for doc after the ultrasound

    Breastlink Temecula Valley
    Breastlink Temecula Valley

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    Planned Parenthood- Murrieta Health Center - Murrieta exterior

    Planned Parenthood- Murrieta Health Center

    4.1(14 reviews)
    2.6 mi
    Consultations available
    Certified professionals

    Everyone here is amazing. I choose to come to this location specifically because everyone,…read moreincluding the woman who checks you in, Rosie, is so genuinely kind. I just moved here from Tennessee, where my previous location was closed due to threats, so finding this clinic has meant more to me than I can express. I feel incredibly lucky and grateful to have found such a supportive place to receive my birth control and testing services. Thank you, Planned Parenthood, for being a source of compassionate, essential healthcare and support.

    Super disappointed in this place. The only positive thing was the place seemed very clean and…read morepretty new. From the second I arrived and was at the check in I let them know I wanted my partner with me (who is the father of the child I'm expecting). They wouldn't let him even stand next to me during the check in. When I got called back my partner and I walked back and they said he couldn't come with me due to their policy and HIPAA violation. I said I am the patient and consent to having him there so it's not a HIPAA violation. She insisted he couldn't go back due to safety reasons. I told her I am fine going back for the safety questions alone but once complete if he can come into my patient room I'd like him there for support and they denied him entry. I got my pregnancy test result and got a "your pregnancy test is positive do you want me to give you papers for termination or prenatal" from the MA. They lacked compassion, patient care, and building patient rapport. The MA then came back and gave me papers on prenatal care as I requested (all things I had googled). The PA Carly comes in and tells me they don't do prenatal care there. She asked me if I wanted to keep the pregnancy I said yes she said congrats, she could draw some blood for STI testing, and provide information for a care coordinator to help me set up Medicaid. It was very short and nothing else was discussed on what I should expect. What upset me even more than not allowing my partner entry, was in her clinical note she stated in her assessment that she discussed exercise, a healthy diet, importance of vaccinations, Zika, Covid-19, etc. Which in fact none of this was done. The provider needs to Clean up the dot phrase and be accurate in the services provided. I am sure this was written to get paid. The entire interaction with her lasted less than 5 minutes and none of what was listed in my clinical note was done other than being told I'm pregnant, obtaining labs, and we don't do prenatal care here. The clinical note should say just that. While I'm thankful I was able to be seen, I won't be returning even for services outside of prenatal. I feel sad and disappointed they took a special moment away from me and partner.

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    Planned Parenthood- Murrieta Health Center
    Planned Parenthood- Murrieta Health Center
    Planned Parenthood- Murrieta Health Center

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    Southwest Healthcare System - This just happened today! Allison figured she would steal my content and go live discussing my medical conditions

    Southwest Healthcare System

    2.7(18 reviews)
    2.7 mi

    We were referred to Southwest Health Care Emergency Room by our provider Kaiser Permanente. Kaiser…read morehas only a few Emergency Rooms in Southern California and the nearest was a long hike to get to. The consulting nurse indicated Kaiser contracts with some hospitals near us and that we can head to them for medical help. Although it took over 6 hours to come to the conclusion they did not know what was causing my wife this pain, it was not for a lack of trying. They took X-Ray's, did CAT scans, ultrasound, various blood tests and she saw several people in which all were caring and professional. They provided a referral to a specialist and provided documentation of everything they did along with notes for us to provide to Kaiser. A prescription was given that has provided relief from the tremendous pain she suffered that sent us to Southwest Healthcare ER. This is not a big hospital but after this experience we can attest to it being well run. 5 stars and much appreciation for Southwest Healthcare System care for my wife.

    To Whom It May Concern, On July 27, 2024, we brought our…read moredad in this hospital due to high blood pressure and they kept my dad for 3 hours without any medication, (it was very dangerous to keep such patient on that situation) nevertheless a doctor named Bethanie Pereira "I believe she is Psycho" diagnosed him with hemorrhage which was not. for this reason I want to let everyone know, please do not trust this hospital professionals in Emergency department of southwest healthcare, always ask for the second opinion. My brother is a doctor in profession and I law graduated in profession. Miss. Pereira you are very awful, rude and psycho in medical ethics, I recommend the hospital to kick you out or train you in medical ethics and professionalism. You do not have the criteria of being a doctor in such a hospital.

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    Southwest Healthcare System - My view from the ER.

    My view from the ER.

    Southwest Healthcare System
    Southwest Healthcare System

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    Kaiser Permanente Murrieta Medical Offices

    Kaiser Permanente Murrieta Medical Offices

    2.9(192 reviews)
    5.1 mi

    We have been Kaiser members for over 25 years. For the most part, Kaiser has met our needs with our…read morehealth and help helped us with any issues that we've come across. Three weeks ago I was picking up a prescription and a pharmacist assistant helped us . Mr.Reidy went above and beyond his job title to help me get the meds I needed when no one else was able to help. So of course I had to write this review because too often were quick to complain, but not so much to give kudos!

    Extremely Disappointed…read more Since switching to Kaiser, I have generally had good experiences at this office. Unfortunately, my visit this morning with the gynecology department was very disappointing due to the staff member who brought me back for my appointment. From the moment she called my name in the lobby, her tone and bedside manner were rude and dismissive. When my husband stood up to come with me (as I wanted him present during my appointment), she spoke to him instead of addressing me and simply said she would be taking me back first, offering no explanation. When I asked if he could join later, she responded in a snappy tone without providing any information about the process. Once in the room, she repeatedly asked why I was there, even after I explained that I had a Pap smear scheduled. She then told me I was not within the correct timeframe to receive a Pap smear and that my insurance likely would not cover it. This was confusing since my previous records had not yet been transferred. The conversation involved a lot of back-and-forth questioning and felt very disorganized and unprofessional. Because of the uncertainty she created, I ultimately left the appointment. I had taken time off work and driven all the way to the office only to be told the appointment likely should not have been scheduled. To make matters worse, while I was already halfway home, the same staff member called me back to say she had reviewed my chart again and realized that I actually was within the correct timeframe for the Pap smear. At that point I was already on my way home. She offered to reschedule, and when I said I would call back later, she abruptly hung up. This was extremely frustrating and disappointing. Clear communication and professionalism are especially important in women's health settings, and unfortunately that was completely lacking during this visit. My husband works in the medical field at a local hospital and witnessed how rude this lady was in person and on the phone. Bedside manner is extremely important to us and this lady should not be working here.

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    Kaiser Permanente Murrieta Medical Offices - Urgent care entrance

    Urgent care entrance

    Kaiser Permanente Murrieta Medical Offices
    Kaiser Permanente Murrieta Medical Offices

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    An Optimal You - medcenters - Updated May 2026

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