I wanted to take a moment to share my experience at Beautiful Nails. As a Whitehaven resident, I…read moremake a conscious effort to support businesses in my community, which is why I chose this salon. Unfortunately, my visit started off on the wrong foot and continued to decline throughout the service. My concerns were fairly simple: * There was no protective plastic liner in the pedicure tub. * The nail technician was engaged in a phone conversation during my service, with the phone resting against her shoulder and head. I politely asked if she could focus on the service or take the call later. * The technician was not very responsive, so I requested another nail technician. When I requested a different technician, the atmosphere immediately became tense. I later translated a recorded conversation and discovered employees were making negative comments about me because I asked for another technician. I also had some remaining gel polish on my toes from a previous pedicure. I had already removed much of it myself and trimmed my toenails before arriving. After the second technician took over, I was informed that the price would increase by $7. Another concern was that the business does not accept credit or debit cards, which was unexpected and inconvenient. During the pedicure, the technician attempted to apply nail polish without first applying a clear base coat. When I requested a clear coat, staff appeared frustrated. At that point, the interaction became increasingly uncomfortable. Emily, the manager, told me that I was creating too many problems and implied that my questions and requests were taking time away from other customers. Rather than addressing my concerns professionally, I felt dismissed and unwelcome. After leaving, I checked Yelp and noticed the business currently has a low rating. Based on my experience, I would encourage customers to read reviews carefully before spending their money. I understand that every business can have an off day, but customers should be able to ask reasonable questions about cleanliness, service quality, and the procedures being performed without being made to feel like they are the problem.

Please beautiful Kings and Queens DO NOT SUPPORT THIS BUSINESS!!! Emily and her staff talks so…read morebadly about their black customers in Vietnamese, and then take our hard earned money to pay their bills. I used to invite all of my family and friends here, and one day I invited a friend , who just so happened to speak Vietnamese, and when i saw her demeanor change on her face i asked her what was wrong , and she told me something despicable that was said about her, while she had to give them money for services. I used to get my nails and feet done here for over 16 years. I have seen and heard alot go on during that time! Emily did whatever she wanted to do to this one black woman's nails, and she keep saying that she didn't want what Emily had done. Emily continued trying to make her feel comfortable with what Emimy wanted to do, and Emily was becoming frustrated when the customer kept telling her that she doesn't want what Emily was doing. The black woman turned to me, and said that it was her last time coming bc Emily has done that to her several times. WE SHOULDN'T PATRONIZE BUSINESSES THAT HAVE NO RESPECT FOR US! We are the ones that make these people live comfortably! They're bills are paid bc of the 1.7 trillion that we spend to fund their lifestyles! Show them we mean business, and do not support them while they get to disrespect you! There are so many black owned nail salons that I've researched that does a way better job than them! The Asian community stand for their own. They take care of their own as well! Did they ask you if you were offended by Buddah? No! It is bc they don't care, they will support their own no matter what! We need to start doing the same! Support your local black owned nail salons and businesses. Put your money where it belongs; with your pple just like they do with their pple.

Great service! Convenient location. Easy to make appointments. Owner of the business us very…read morefriendly. My beautician Angela provided excellent hair care.

Omg y'all hands down this is a excellent salon!!! The stylist are all wonderful women and believe…read morein the help of the client's hair. My magnificent stylist is Angela. I recently decided to change my hair color and she was just as excited as I was. Mrs.Angela provided me with tip to keep my hair safe while at home and away from the salon. I appreciate the time and dedication she took to make sure I understood the defining details to keep my hair healthy. The environment is uplifting and in-powering to everyone that walking in. I almost forgot to mention the salon is alway I mean ALWAYS nice and CLEAN!!!!!!

Just down the plaza from Uncle Lou's. Great job! CASH ONLY!! I have very long acrylic nails and…read moreoften have difficulty finding someone for a fill. Not here! Or, I am charged for a full-set rather than just a fill. Not here! If I lived in Memphis, this place would be my go-to salon! Yeah, their pedicure chairs look a little shabby, but, I would rather pay more affordable prices for low-overhead rather than high prices for brand new equipment. It is clean, they sanitize well and sell affordable nail kits so you can keep your kit there or bring it with you. CASH ONLY!!! I love this place!!

I'll start by saying that I am not a person who gets my nails done, but I had this urge to do…read moresomething different. I don't know the nail lingo so when I called, I needed it for a Wednesday and I wanted them"done". Had I known any better, I would've said full set. On Wednesday a basic manicure is what you get. After about the third coat of clear polish, I asked if I was getting actual nails and that's when I was told I was only getting what I got. I wish this was clear from the beginning because I definitely came in and announced myself as new and I know they knew I wasn't a regular. Once it was clear that I wasn't getting a full set, I just went on with the appt bc at this point all is left is polish. The lady couldn't do a full set bc she had other clients. This took almost an hour & there wasn't any other ppl there waiting for nails while I was there or when I left. She did try to reschedule me for a full set the next day or after. But it was a reason why i needed to be there on that particular Wednesday. Minus my nails, the service was ok, I didn't find the atmosphere to be relaxing. It doesn't give me spa vibes or relaxation. The place could use a facelift. Next time I will be very clear on what I want, my nails are ok I think they'd look cleaner if it was a full set. These were 15 dollars, so you get what you pay for. I may go back, but for now. That'll do it! Lastly. All pics are from same day of service.

This is my current nail salon. I absolutely love the staff. This is a natural nail salon so that…read moredefinitely works best for me. They ensure that you get the best service. Very detail oriented during service. Very lively conversations. Ample nail color selection. Booking very simple via schedulicity app. Pre booking is recommended as their schedules fill fast.

I've been coming to this nail shop for about 3 years. I always try my best to avoid one particular…read morenail tech who sits near the wall in the back and wears glasses(not the owners sister). I had no choice but to sit at her station today because the other ladies all scurried to the back. She rushes her job, skips over nails when filing, half ass polish the nails and sometime skips over adding the clear to nails. I paid $35 for a full set with gel polish for it to look like shit. My 4 year old niece do a better job than this. She also moved the UV lamp when I was trying to put my hands in after she applied the polish. I told her that I didn't even dry this hand, she said it's okay. NO ITS NOT LADY! Then she blobbed a ton of cuticle oil and was like bye, thank you. I was like that's it. She said yes, bye. I was like what in the hell. Not to mention I was cut and she put some liquid on me that burned like hell. She also used the file and everything else on the cut finger. UNSANITARY. I was in complete shock! I hate to say it but I don't think I'll be back. Them talking to her haven't done a thing and I know I'm not the only one who complains about her. She should just stick to pedicures and now full sets. If you go everyone else does great accept her.

DO NOT GO!! Very disappointing experience. The workmanship was poor, and the service left much to…read morebe desired. The shop was extremely unclean, and I felt disrespected when I asked for a correction on my nails--possibly even insulted in another language. I only requested a basic polish change, which they couldn't do properly. Would not recommend

They were terrible. They over polish my nails I still have polish on the side of my fingers. My…read moretoes are so ugly

Who knew that Tennessee's first independent full-service nail school was owned by a BLACK WOMAN &…read morelocated in MEMPHIS,TN?? I visited from the first time and loved it! The owner/instructor (Duriya) was very nice and the nail tech student (Tocoya) was even more welcoming. She was attentive and personable. My nails were pretty. Tocoya ran into a simple issue with the technique she was attempting but the instructor coached her through the process with ease. My appointment was at 11:00. I arrived at 11:12. However. I called to notify them of my tardiness. The receptionist gave me no problems. There were other students in uniforms practicing different nail techniques through out the entire building. See the owner provide guidance to the young ladies was a joy. Oh and there is a really cute little waiting area in the front door. Professional: 10/10 Price: Reasonable $35 for a full set Cleanliness: 10/10 Service: 9/10

I had the pleasure of visiting this nail school on 08/16/2022 with the expectation of receiving a…read moreGreat experience which I did until I got home and checked my bank account. The owner performed an exceptional service up until she over charged my debit card. Situation: The owner indicated my bill was $30 and asked if I wanted to leave a tip which was somewhat shocking. Normally I leave a gratuity for great service. I told her to add $5.00 to the bill making it a total of $35 After checking my account, the pending charge is $38- I only authorized $35 which now I question the credibility of this establishment. I would like to give the owner an opportunity to correct this unfortunate error. Stevie D. Chapman

Good nail salon. I've been getting my nails done here for almost 3 years. It's a family owned and…read moreoperated business which I love. They make you feel like a part of the family. Everyone does a good job but I have my staples. Don does AMAZING pedicures, he takes his time but he is thorough. Andrew does my pure gel overlay. He is also thorough and he makes sure you are satisfied. They have hundreds of nail polish and acrylic colors. They are a bit pricey but my nails last long, so it's worth the price. They also sell name brand makeup, wallets and purses. Highly recommended!!