I go here for my lashes and I couldn't be happier, I've been a client for about 6 months. Chloe is…read morevery efficient, works quickly and pays attention to every little detail. The prices are good and I can't recommend them enough!! The staff are all very sweet and have great customer service. They are flexible with me and I love love love going here to get my lashes done. So happy to have found a reliable place. My natural lashes are still super healthy and Chloe really makes sure I'm prioritizing my lash health. You will not be disappointed!

If you're considering semi-permanent makeup, I do not recommend this establishment. The owner,…read moreChloe, who also performs the procedures, is unprofessional, rude, and temperamental -- as other reviews have mentioned. I paid $600 for a nanoblading and powder brow combo (an upsell from $550 nano blading), and within 3 weeks, 85% of the color had faded. Chloe then quoted $199 for a touch-up, despite having written $125 on my consent form (which, fortunately, I photographed 3 weeks ago). When I brought this to her attention, she became hostile over the phone, berated my eyebrows, mocked their appearance, frequently interrupted me, and dismissed my concerns. It's absolutely unacceptable to disrespect a paying client this way -- especially when trusting someone with a semi-permanent procedure on your face. Every client deserves to feel confident and cared for after a beauty service, not insulted. It was a deeply unprofessional and uncomfortable experience. Additional Context There were several red flags early on -- from a confusing deposit process to upselling services during my appointment. The website asked for $25 deposit to confirm the appointment (which I already paid), then Chloe texted me about paying $100 deposit to confirm my appointment, which was confusing. When I arrived for my nanoblading appointment on April 12, (quoted at $550+ on the website), Chloe convinced me that I should do powder brows for the gap in my right eyebrow (quoted at 599+, which is an upsell). We discussed how I have combination/oily skin. I was hesitant about adding powder brows for the gap as my research shows that nanoblading is more effective, but I went along with her recommendation as I naively trusted her. She told me on average the fading is 40 - 50%, mine as you see is 85% faded 3 weeks in. During the appointment, Chloe assured me that some clients don't require a touch up, when I mentioned upcoming travel plans (I do not live in Lafayette). She only wants me to come in for an eyebrow wax so she can check on how the eyebrows are healing and do a clean up. I said sure, I can come in earlier than the 4-6 weeks needed for follow up. I hoped I didn't need a touch up as I didn't want to extend my stay in Lafayette or spend the additional $125, bringing the total to $725. Fast forward to May 1st nearing the 3 weeks mark, I sent her pictures of how my eyebrows were healing and mentioned that the gap, which is the MAIN reason why I wanted to do nanoblading in the first place, is very visible and that the powder brow had completely faded. She mentioned that she would generously do a minor touch up for free, but the full touch up would cost $199. I was surprised at the quote as she told me $125 in person. Thankfully, I took a picture of the consent form with the $125 quote. I also asked if she was open to taking $75 for the left eyebrow as she graciously already offered to touch up the right eyebrow gap for free. Chloe called me promptly and started insulting me. She became hostile over the phone, berated my eyebrows, mocked their appearance, and frequently interrupted me. She mentioned that she always said a touch up was essential, which is a lie. She said she doesn't recall the $125, but she will honor it (I wonder if she would have honored it if I didn't have a picture with her handwriting for $125 on the consent form). She told me she has another client coming in and doesn't have time to continue the discussion. That was how the call ended. I texted her that I'm not moving forward with a touch up and she didn't respond. I would not recommend this business to anyone, which is a shame as my sister was interested in her services. Regardless of her day, no paying client deserves this disrespect. I would strongly advise others to seek a reputable, client-focused professional elsewhere.

Rude staff. Would make offensive comments about appearance to try to sell a service. Place also…read morelooked drab and dirty.

I left a poor review 3 years earlier because I didn't understand why I couldn't find them and they…read morewere my favorite! It had absolutely nothing to do with their work and excellent service! I am sorry if it caused anyone to not find and use them when they did reopen:Tony, Lisa, June, & Tammy are back strong at what they do:keeping their faithful customers happy

Stopped in for a quick eye brow wax and met Brooklynn…read more She's very kind and thorough. She was very attentive during the consult and ensured that I left with the look I wanted! I cannot recommend this place enough! Info: parking right out front and you can make appointments very easily online!

Nini knows what's she's doing! As someone who never takes care of their brows, i'm leaving the best…read morebrows i've ever seen on myself. Will be back!!!

Ramie is an AMAZING esthi. She takes her time and takes a lot of pride in her craft. I've been with…read moreher for facials and lash extensions and she does exceptional work. She's so easy going, great conversation if I want and makes it such a relaxing time. Always has bangers for music and during facials it's super zen. 10/10 service every single time. Such quality products too! My lashes last like 3 weeks between refills with little to no fall out it's so worth it. You WONT be disappointed here! Xoxoxo

From the owner: Hi! I’m Ramie, your licensed Esthetician. I offer a variety of services from lashes, to brows, to…read morefacials! I use professional and pharmaceutical products only to achieve maximal results with every service. I can’t wait to meet you!

The two females sitting in chairs in this business were poorly dressed, playing on their heels…read morehones and barely acknowledged me when I entered the business. It didn't take long for me to decide to cancel my plans for eyebrow threading and leave.

Was very nervous coming here, but they did an amazing job threading my eyebrows! I just wanted them…read moreshaped and not too thin, and i love them!! Also super fast and inexpensive ($14)

Love everything about this place. From the friendly service to their professionalism. Definitely…read morefound the spot

bad costumer service would not recommend, i left a 3 starts review, decided to give it a second try…read moreand nail technician was very rude Told me i could not go back in there cause of my 3 starts review so i switched to 1 star and also filed a complain with BBB

It's okay. I get waxed regularly and found this location mediocre. When I moved here a few months…read moreago, I needed to find a waxing place and hadn't been to a European Wax in about 4 years. It got the job done until I found a better business. If you are looking for in-and-out and less expensive, I think you'd be content. If you're looking for a higher level of service, I would recommend other places in the area. Pros: Services are super quick Some staff take the time to converse Cons: I wasn't really impressed with the cleanliness of the rooms. There was hair all over the floor (looks like it needed a sweep, I wish they did that between clients). The rooms are tight so comfort is not the priority. Even with appointments, there is often a wait Central location but parking can be tough during peak times

Awesome service. Professional, quick and do an awesome job…read more Customized plans for your budget and needs make It easy to keep up with all your waxing needs.