Yep, it's a hard no from me. Good luck a call back or a car…read moreto show up. There's really no other options in the area, unfortunately. Which is why this place can ignore customers with no ramifications.

After reading the other reviews for this taxi I felt compelled to share our very positive…read moreexperience. He showed up on time, was friendly and helpful and 20 minutes after dropping us off, he realized that we had left an item behind in his car - he called us and offered to drive all the way back to Return it to us. Really above and beyond. The Uber situation in watch hill and westerly pretty non existent and disappointing. Give this guy a chance.

We have used Rachel's Big City Transportation several times to get to/from Logan Airport and to the…read moreBoston Cruise terminal. Each and every trip has been awesome. Beginning and ending a vacation can be stressful. But it doesn't have to be. Rachel's team is a well oiled machine. They pick you up and drop you off in your driveway. You get communications before you arrive at Logan, where they will pick you up, a picture of the vehicle and driver name. You can't imagine how wonderful it is to get off a plane, grab your luggage and just step outside the terminal to find a member of Rachel's team waiting for you. If you are thinking of doing it yourself here is a reason why you should not. We ran into a family on our vacation that drove to Logan and find the parking garages full. They had to valet their car without knowing where it was going. When they arrive at Logan after their flight, they have to go to the parking garage and find a valet. And then wait for the valet to go and get their car and bring it to them. Is that how you want your vacation to begin or end? You can trust Rachel and her team to take all that worry and stress away.

Wonderful experience. Prompt, friendly, always in communication. Benny is the best. Great,…read morefocused, safe driver and also kept in constant communication. Would highly recommend and will use them anytime we travel to Boston!

Bills Transportation Service is my go to when traveling from Logan airport to Jamestown Rhode…read moreIsland. I find their hospitality, punctuality, driving expertise, and communication to be fantastic and wouldn't use another service. Highly recommended! A+ service!! Their price is also very reasonable.

Used Bill for a ride to Logan Monday morning. Outstanding service great price. Bill was very…read morepersonable and got us their on time. Even took a picture of the 4 of us at the airport. Bill is a keeper

Do not use this service. They are dishonest and rude. I…read morebooked a 2-way trip to Logan and had to cancel the first leg but kept the second going back home. Chuck was angry when I canceled and said 'no one ever cancels a trip?!' What? Then I found out my credit card was already charged at the time of booking, not a hold. When I asked for the credit I was told I had to wait until the end of the month for a check!? When I received the check they deducted a 3.5% processing fee out of it because of their mistake charging me too early. That's not my problem for their bad business practice! I'm still waiting for the processing fee but doubt I'll get it back. He laughed at me when I asked for the processing fee back because it was only $10... unbelievable.

Eh. Too many variables…read more Honestly had no idea what this was costing me until after the drive and I was emailed the bill. I made the reservation less than a week in advance and they were able to accommodate which I appreciated. The gentleman was nice enough. It was a short one way from the Pier in Narragansett to The Newport Resort Cambria Hotel for a wedding party after a rehearsal dinner. The price was high but I was just relieved to be able to provide this service for our guests. I didn't want our guests to have to wait around so I opted out of Lyft or Uber for transportation. If I had gone with either service I could have saved myself $100s. They sent a 10 passenger Mercedes bus which fit everyone comfortably and got them home safely. I would just plan better next time.

First time to use a carvedilol right service service. I wrote a super review for the trip to Logan…read more The return trip the morning that THE BLIZZARD was to start really really impressed us. Our plane was 4 hours late arriving after midnight on Sunday. David was right there in one of their wonderful cars . He was phenomenal and delivered us to the Cape at 2:30a.m. and was charming. He carried our bags inside for us, and he still had an hour+ ride to his home. I need to mention that we are elderly and should not have worried that someone would be there. They were there and with chocolates!!

All I can say is WOW! My daughter was traveling alone and I was looking for a ride service that was…read moretrustworthy and reliable. I found that and so much more. Dean (the owner) reached out to me personally to go over any questions or concerns that I had. He even shared his phone number in case something else came up. He was always responsive, professional, and very kind. My daughter's driver, Todd, went above and beyond. He reached out in advance with his phone number, willing to answer any questions I might have. He kept me updated on her flight. He not only got her to campus safely, but waited while she got checked in, took her bags to her dorm, and sent us a pic of her in her new space. It was so much more than we could have hoped for. My daughter was delighted with the surprise of chocolates and water in the car and she loved chatting with Todd. He is an absolute gem. I wish I could give this company more than 5 stars. Truly. If you need a ride and you're around the Providence/Boston area-don't hesitate to give them a call. You won't be disappointed!

I needed a ride with passenger to TF Green, I had a friend give me Quality's card. ,I called on…read moreshort notice .Joe the owner said not to worry he had multiple vehicle's and would get me there on time. I got e-mail confirmation, and. He came himself early. Trunk open and he got the bags.Very nice professional. Clean and neat vehicle. It was a pleasant surprise and I have used him twice since. With the same great results. Its nice to see a young person starting a business the old fashion way with service. Price was very competitive Give them a try.

Called to get a quote, and the kid on the phone gave me some prices. I was asking specific…read morequestions about car services, hours, etc. to get a full picture of what everything will cost. At one point the person on the phone laughed and told me my question was ridiculous. I said there was no need to laugh, and he could either answer my questions or we could get off the phone. He said "I think I'll choose getting off the phone" and hung up on me. No thanks. I'll take my services that are going to be around $1500 (it's a wedding) elsewhere.

Love services, very professional, on time , communication with clients on time , I will recommend .read more

I booked Austin transportation for 11 people to and from Logan airport. What a great experience it…read morewas from start to finish. The receptionist who I spoke to on the phone was so nice and helpful. I got a detailed email confirmation with all the flight times listed and exactly when the driver would be at my home/airport. On the travel days, I got a text from the driver introducing himself and letting me know the Time he would arrive. Drivers were both exactly on time. We were picked up in a big brand new spacious van with plenty of room for 11people and all our luggage. The driver packed all of the luggage in the van for us. They had a cooler of ice cold waters and sodas for both drop off and pickup. We had two different drivers one to the airport and another from the airport. Both were EXCELLENT! Very friendly, very accommodating, on time, and they were excellent drivers. They both asked if we were comfortable, if the ac was at a good level, what type of music we wanted. They just made us feel so comfortable. Absolutely wonderful experience. I am so happy I found this company because I have used many others in the past and none of them compare to the excellence of Austin. I definitely recommend this business and plan on using them for all my travel transportation needs.

Hello guys we are Tourist, first time in Rhode Island actually in America we called him from Apple…read moreMap, he said yes and called us 20 times in 8 minutes I am not racist person but this dudes english was so bad we did not understand anything at all. When he get here he was yelling at me I was cool with it. for 8 minutes ride he asked for 40 USD and said pay before we go with really rude way when we said it is expensive but okay he told us left the vehicle and yelled at my mother "Stay 40 dollar pay now before I drive" when my sister said why are you yelling she is 14 btw he also yelled at him "SHUT UP GET OUT" I lose control and yelled at him and said " shut the fuck up bitch ass u cant yell at my family". And uber was only asking for 7 Dollar we went with uber, he asked 40 bucks with 20 years old car that vehicle is not even qualified for uber really rude really bad business man

Screen charge didn't match price he charged me and they sent a "custom amount" receipt with no…read moreitemized amounts. I guess when he starts with "you're paying cash right" it's all downhill from there.

From the initial phone call to set up the service, to the confirmation calls right before the…read morewedding day, then to the actual day itself, Mark of Elegance was absolutely fantastic. They are efficient and their customer service is on POINT! I couldn't be happier with their service. Paul was our driver and he was the sweetest man. I am so eternally grateful for the Mark of Elegance entire team. They really played a huge part in making our day so perfect.

Wedding at the Lannin July 4th. Our Driver was excellent! On time with flexibility. The Company was…read moreattentive to our few changes, the driver was the same. He never complained and waited until we had everyone on board at the end. The Company was responsive and made sure right to the date that everything was set up to our needs. Highly recommend!! A well managed Company. Would use again. Thanks Mark of Excellence for a great nite of no worries.