If your phone dies then you are screwed especially if there's no charging your phone. So carry a…read morecharger/battery. Just plan on waiting if you have inclement weather. This review is reflection on Grey Hound stop. Secondly on the staff of the building. A storm came in and delays happened the first 2 hours I was mesmerized. Gorgeous landmark to relax a bit and nice big clean restrooms. Easy getting in and out especially if you are on wheels . In short if your phone dies you will need an ID or CA ID of course all states accept or will not board. if you do not have your ID and your phone is not you will not board. After 5 hours of waiting this where it got suspenseful my phone was dying. Make notes the entire train station including restrooms. DOES NOT HAVE ANY FORM OF CHARGING YOUR PHONE. THEN NO ONE GIVES A DAMN. As in no customer service. I can write about the tone I got for asking for help to charge my phone? I asked for help with two men denying me to charge my phone. Deep sigh because that's sad. How we collectively are disconnected as human empathy goes. So write notes specially if this going tobe a pit stop. Bring your extra chargers as to keep your or be able to your phone. The snack shop or not one vender or coffee or no Cafe. The some few snacks but not really much. This could of gotten really bad for me when the second Grey never made it. But I got lucky I had some $$ to get out on lyft. But make notes if you have no id you can not board with your QR code on your phone. Just do yourself a favor have it ready to be scanned. Or print it out. Or all the above. To best CYA (cover your Ass) As of October 2024 you are required especially in person to show id to purchase tickets. Not so on your phone application or kiosk. So its smoother if you buy and have everything on your phone app. But in case phone dies then you have a print out. Then you will need an ID even if they look you up. Im not sure if I will come back to visit the museum next door. Perhaps one day but in short its not designed or set up for customer service. Its just a ride and thats it. Additionally the building its self is absolutely gorgeous. How ever its really stripped and its not cosie or not loved. Im not sure how to point the finger of what i found wrong or missing. Like a thing of the passed? As the entire conceptof a trainstation? Some of its views are mesmerizing. You can view others pictures i do not need to say more. The pictures are captivating. Perhaps what im trying to say just be ready or have a backup plan if you have delays. The day I traveled waa yesterday in a Monday and poured like cats and dogs. Ps i brought my lunch and my soda pop. So plan on bringing snacks. Most importantly plan making sure your phone will not die and you have no ID. Or make sure u do come with ID. Just safe travels. To those that care and work for this establishment or institution. Why no customer service? Is the system that broken? That I'm told "Those are the Rules" of "no charging or letting you help with the electricity, of a charging of one phone? Just saying you are not having a nice attitude. What ever happened for customer service? Another lastly side bird note if you walk around nowhere you will find an out let to charge. Maybe bring a laptop or extra battery to keep you afloat while you are stuck in a delay. But clearly every single outlet was removed or sealed shut. Lots of lights everywhere security is present at all times on high alert. Yeah yeah but they are rude and fast to use harsh tones and firm. No smiles just look at you like your stupid. Parking lot has a lot of lights and grey hound buses come in stop near the bridge. Ok I think I made my point but do not expect much guidance either my best advice. Check out YouTube does and don't. In conclusion this stop does not offer any to non customer service. Shameful because I saw many confused people. Then to my dismay I received an email at 3:30 something AM?? That my last bus was pushed till 5:45 AM.? So imagine that your phone dies and how will you access to your email? So I wrote this long winded review really more to bring awareness and in hope to safe someone alot of grief. I made it ok but I learned some lessons stopping at this old unloved train station. To be continued. Be safe.

This depot station lines : San Bernardino…read moreInland Empire -Orange County The train station I hop on to go to Oceanside Beach. It takes about 2 hours trip which is not bad in lieu of driving in traffic. The station is kept clean. A parking structure is free parking to all Metrolink passengers. Went with a friend. Station has kiosks to purchase train ticket of your choice of destination.

I have been trying to get my mega pass renewed for the next month, the problem is the receptionist…read moreI call into thinks its a great idea to write down my information including my credit card information which is very unsafe Under PCI DSS and FTC my credit card information is supposed to be kept safe not written on a sheet of paper.

About a week ago, I dropped my phone on a bus. By the time I realized it was missing, almost an…read morehour had passed. I wasn't sure if I would ever get it back. Luckily, when I tracked the phone's last known location, it showed that the staff had found it and kept it safe. I was really grateful for the help from Joey and Jackie, who were the ones that brought my phone back to me. I also want to thank the bus driver, who I wasn't able to name, for their help as well. Thank you again, VVTA

If you want to keep some illicit stuff at a local tavern, then all I can do is wonder what the…read moreBar-stows away for you. It's a delightful colourful little bus station where the Greyhounds stop, and it also has transit for local areas and the desert and valleys. It's super pretty and super cute and we liked it. It's also a rest stop for travelers as well, so you'll meet all kinds of people here, and don't forget that the Amtrak is coming through here. It just has a little bit of everything, including all your typical food and convenience store needs - like a big truck stop of sorts. Definitely four stars from me.

I think Amtrak should abolish the prolonged stops for "Smoke Breaks" that essentially encourages an…read moreunhealthy habit, causes unnecessary delays, and has passengers reboard reeking of smoke that permeates the cabin. For those who are addicted to smoking and need their fix who can't smoke on board, this could be the catalyst as a blessing in disguise to help them quit or realize they have a left threatening problem. I think it would be a good corporate branding move to help save lives and not enable such a detrimental habit.

I had no idea this station was here, until I went on a field trip with my son's school. We took the…read moremetro to union station from here. You can purchase your tickets there on a kiosk or on the mobile app. Very easily accessible. The station itself is clean and has plenty of parking. For parking you need to pay as well, it's about $6 for the day and you can also pay online or at the kiosk. There's signs there and tells you what website to go on. We were standing on the wrong side of the train stop and luckily a security guard came and guided us to the right side, which was under the small bridge and up the other side. The train itself was also very clean. It's an easy way to get to LA without the traffic!

I like this train station. It is centrally located between places I go to North and South. It is a…read moreclean place, usually seems safe and quiet. I sometimes leave my car parked here, go all the way in the train to LA and back, then catch an event close by where I already have my car here to get there quickly. It's not too far from Victoria Gardens to the northeast and Toyota Arena due south. Just recently, I found out that I can take the Ont Connect bus to and from here to Ont Airport for free as long as you get the Ont Connect train ticket in Rancho Cucamonga station whether you head west towards LA or East towards San Bernardino. For example... instead of taking an approximate $20 Uber from my home in Upland to Ont Airport, now it only costs me $3.75 to walk 25 minutes to Montclair station, train to Rancho station, then Ont Connect bus to Ont Airport! I am really excited about Rancho Metrolink station being the link to many new things. By the way, in the future, this will also be the station that will have the new train going from Rancho to Las Vegas! Can't wait!!!

I really enjoy this transit station when it comes to traveling to work by bus or train I'm on time…read moreand there is a donut shop and a cafe in walking distance.

I am so impressed by the courteous and very helpful people in Riverside Transit Authority and…read morePerris metro link staff very awesome My driver log rroute 16 and later did also rpute19 is very eager to help passenger do more than his job of being safe and courteous but also didn't let us get cold in the dark n outside by letting us stay inside bus while he take shorter brake inside to drive back. Thank dear driver God Bless You!

The AMTRAK Station,conveniently located in San Bernardino,California,is a full service rail…read moretransportation center located in the historical Santa Fe Railroad building. They have updated the historic architecture here with complete modernization making this facility the best of both worlds for the traveler and visitor alike! The Metrolink trains to San Bernardino,Orange and Los Angeles County's also connect here as well for added scheduling convenience! There is plenty of secure parking,and this AMTRAK station features a large waiting area and cafe to grab a coffee,pastry,snack or sandwich before or after your trip.The whole facility is safe,healthy and covid compliant and the restrooms are sparkling clean. There's always a helpful station customer service person available to answer your questions. They also have a Railroad History Museum on the premises if you have extra time or for a visit! Theres also plenty of IG picture spots here as well to post and share! The AMTRAK Station San Betnardino is a great travel experience! . . . . #amtrak #metrolink #bus #cars #cafe #food #railroadmuseum #seetheusa #waynesalvatti #sanbernardino #usarail #takethetrain #iloveamtrak #ilovetrains #santafe #traintracks

It is the same train station as Metrolink! So, I will leave the same review, as I have left for San…read moreBernardino Depot Metrolink Station. I have been at this train depot, many times, in 2017 and 2018, to catch the Metrolink train to Cal Poly Pomona. The station was spacious, and there were a lot of space to sit down. There are security guards in the area, to keep people safe. Furthermore, there are two train lines, one is to Los Angeles, another one to Orange County. I always took the one going to Los Angeles, since my destination was Pomona. The prices, with student discount, were quite fair. The only drawback, the trains were running just in one hour intervals, so if I missed a train, I had to wait the next one for an hour.

I seldom use public Transportation. It's nice to know, you can rely on the Metrolink when needed!…read moreI'll definitely look to public transportation in the near future!

The station is in a desolate location. No discernible businesses in view. There is usually one…read morepublic safety employee and a roving security guard. It's not a safe place to be hanging out waiting for two hours or more between trains. There's no place to go either. The station closes in the evening, and bus schedule goes to about an hour between buses. You don't want to be there! Stick to peak hours for your safety. Avoid the AVTA buses when you can. You will miss the train as they are slow. God bless your efforts to get to the city. Not easy from here.

I had a great experience taking the Arrow train here from San Bernardino Downtown. When I arrived I…read morethought this was a cool looking building. It is empty, hope to see something in it in the near future. It seems safe and I did see a security guard here when I arrived and departed from this station. It was great to know there was a good amount of places to visit so close by. Across the street to the East was Sosogu Japanese BBQ which was why I came through this station. It is also a short walk to nearby Take Ur Seat Lite in the Redlands Public Market. I can't wait to come through here again to explore others places!

SAFE & ACCESSIBLE! I'd imagine how helpful this metro link station is for college students,…read moreprofessionals, and tourists. It's right by a parking structure with free access. If you're visiting DT Redlands, this will drop you off a block from the Public Market (Food Hall) and next to the Look! Cinema. I'd recommend this station to anyone coming from San Bernardino. I felt at ease and the ticket process seemed straightforward.

It's a nice station and right by the buses as well. Never rode before so I do wish they had more…read moreinformation or signs to help tell you which is what . But once you get the hang of it it's quite easy. They do have security as well on both side of the tracks which is nice and lots of parking .

Plenty of space covered and open parking. Nice stop located close to shopping areas, eateries and…read moredowntown.

Honestly had the worst experience here and they wont help me at all. I take the train to and from…read moreschool and then train was canceled going home i get out of school and already have to wait an hour for the train. Well it was canceled and the automated message said alternate transport would be provided. No one came to tell us what that meant so I ran across the tracks to find a worker and ask just for him to tell me I already missed the connection. I was then stranded for 5 hours because my phone was dead. They offered a voucher for Uber but no phone so no voucher. I finally ended up getting home from riverside at 7pm I contacted metro link just for them to tell me theres nothing they can do to compensate me for this terrible experience. Metro link needs to do better.​​

Great place to park and take the train. I have left the car safely there overnight. I have also…read morebeen met many kind and helpful Metrolink employees, especially Figueroa. They're always ready to help the passengers.