If your phone dies then you are screwed especially if there's no charging your phone. So carry a…read morecharger/battery. Just plan on waiting if you have inclement weather. This review is reflection on Grey Hound stop. Secondly on the staff of the building. A storm came in and delays happened the first 2 hours I was mesmerized. Gorgeous landmark to relax a bit and nice big clean restrooms. Easy getting in and out especially if you are on wheels . In short if your phone dies you will need an ID or CA ID of course all states accept or will not board. if you do not have your ID and your phone is not you will not board. After 5 hours of waiting this where it got suspenseful my phone was dying. Make notes the entire train station including restrooms. DOES NOT HAVE ANY FORM OF CHARGING YOUR PHONE. THEN NO ONE GIVES A DAMN. As in no customer service. I can write about the tone I got for asking for help to charge my phone? I asked for help with two men denying me to charge my phone. Deep sigh because that's sad. How we collectively are disconnected as human empathy goes. So write notes specially if this going tobe a pit stop. Bring your extra chargers as to keep your or be able to your phone. The snack shop or not one vender or coffee or no Cafe. The some few snacks but not really much. This could of gotten really bad for me when the second Grey never made it. But I got lucky I had some $$ to get out on lyft. But make notes if you have no id you can not board with your QR code on your phone. Just do yourself a favor have it ready to be scanned. Or print it out. Or all the above. To best CYA (cover your Ass) As of October 2024 you are required especially in person to show id to purchase tickets. Not so on your phone application or kiosk. So its smoother if you buy and have everything on your phone app. But in case phone dies then you have a print out. Then you will need an ID even if they look you up. Im not sure if I will come back to visit the museum next door. Perhaps one day but in short its not designed or set up for customer service. Its just a ride and thats it. Additionally the building its self is absolutely gorgeous. How ever its really stripped and its not cosie or not loved. Im not sure how to point the finger of what i found wrong or missing. Like a thing of the passed? As the entire conceptof a trainstation? Some of its views are mesmerizing. You can view others pictures i do not need to say more. The pictures are captivating. Perhaps what im trying to say just be ready or have a backup plan if you have delays. The day I traveled waa yesterday in a Monday and poured like cats and dogs. Ps i brought my lunch and my soda pop. So plan on bringing snacks. Most importantly plan making sure your phone will not die and you have no ID. Or make sure u do come with ID. Just safe travels. To those that care and work for this establishment or institution. Why no customer service? Is the system that broken? That I'm told "Those are the Rules" of "no charging or letting you help with the electricity, of a charging of one phone? Just saying you are not having a nice attitude. What ever happened for customer service? Another lastly side bird note if you walk around nowhere you will find an out let to charge. Maybe bring a laptop or extra battery to keep you afloat while you are stuck in a delay. But clearly every single outlet was removed or sealed shut. Lots of lights everywhere security is present at all times on high alert. Yeah yeah but they are rude and fast to use harsh tones and firm. No smiles just look at you like your stupid. Parking lot has a lot of lights and grey hound buses come in stop near the bridge. Ok I think I made my point but do not expect much guidance either my best advice. Check out YouTube does and don't. In conclusion this stop does not offer any to non customer service. Shameful because I saw many confused people. Then to my dismay I received an email at 3:30 something AM?? That my last bus was pushed till 5:45 AM.? So imagine that your phone dies and how will you access to your email? So I wrote this long winded review really more to bring awareness and in hope to safe someone alot of grief. I made it ok but I learned some lessons stopping at this old unloved train station. To be continued. Be safe.

This depot station lines : San Bernardino…read moreInland Empire -Orange County The train station I hop on to go to Oceanside Beach. It takes about 2 hours trip which is not bad in lieu of driving in traffic. The station is kept clean. A parking structure is free parking to all Metrolink passengers. Went with a friend. Station has kiosks to purchase train ticket of your choice of destination.

Next stop San Bernardino!…read more This massive Metro Station hub is located in the Downtown half of SB, and connects to the SB Transit Center as well as the Metrolink to and from Union Station in Downtown Los Angeles. Located an actual hop or so from San Manuel Stadium, home of the IE's 66ers (minor league baseball team) and many plaza or shopping center hubs in DTS Bernardino. Restrooms (also on the Metrolink trains), maps, paths, benches, kiosks, bike locker and racks being the top amenities. Not to mention connections to local metro busses, shuttles, rideshare and routes including the Metrolink Arrow which is the extension and goes as far as Redlands University. You can always find Metrolink staff and/or security not far away with helpful need to know information. Traveling through on a weekend there was a little bit of consistent rain and not as many places to wait it out between Metrolink arrivals or departures as they run way less frequently on Saturdays and Sundays, more so after 3pm. Weekend Passes (for a full day - valid until 3am from the time of purchase) are $10 and the best deal you could ever want or need - plan you commutes and trips accordingly with: metrolinktrains.com/schedules/ 5 to 10 day passes are best for week days commutes - you can purchase in the mobile app or ticket machine kiosks. Good landscaping. Huge parking lot. Easy riding.

SB Downtown transportation is ok. Sometimes it's great and…read moresometimes it's a hot mess.

One Star is far to generous. This platform is a joke, sitting here at 4am is a scary deal, watch…read moreyour back. While just across the street stands a beautiful building with a long row of lighted seating that should be and could be used.​

Clean train and very kind conductors to answer all my questions. Looking forward to a longer trip…read moremaybe across the United States

I had a great experience taking the Arrow train here from San Bernardino Downtown. When I arrived I…read morethought this was a cool looking building. It is empty, hope to see something in it in the near future. It seems safe and I did see a security guard here when I arrived and departed from this station. It was great to know there was a good amount of places to visit so close by. Across the street to the East was Sosogu Japanese BBQ which was why I came through this station. It is also a short walk to nearby Take Ur Seat Lite in the Redlands Public Market. I can't wait to come through here again to explore others places!

SAFE & ACCESSIBLE! I'd imagine how helpful this metro link station is for college students,…read moreprofessionals, and tourists. It's right by a parking structure with free access. If you're visiting DT Redlands, this will drop you off a block from the Public Market (Food Hall) and next to the Look! Cinema. I'd recommend this station to anyone coming from San Bernardino. I felt at ease and the ticket process seemed straightforward.

I stopped at this station to go to the Fontana Senior Center located just south of here, about a 5…read moreto 10 min walk around. This stop was convenient so far for this matter. It's only a 25 minute train ride from Upland to this station. When I arrived about 8:10 am, there wasn't too many others around. It was clean, quiet, and appeared to be really safe. When finishing my event and waiting to get back onto the 2 pm train, there was definitely some more people around and some Sherrifs presence. The one Sherrif was even asking to see people's tickets or to leave if they didn't have one! I will definitely return through this station.

Last year, I reported a security guard here who was recording me. I noticed him recording me at…read moreleast six times, but there were also moments when I would come out of the restroom and he would be standing right there. I was told that he was supposed to stay away from me. It did not happen so as a result, my schedule was changed. Now here we are a year later and I am still dealing with the exact same security guard recording me and nothing has been done about it.

Honestly had the worst experience here and they wont help me at all. I take the train to and from…read moreschool and then train was canceled going home i get out of school and already have to wait an hour for the train. Well it was canceled and the automated message said alternate transport would be provided. No one came to tell us what that meant so I ran across the tracks to find a worker and ask just for him to tell me I already missed the connection. I was then stranded for 5 hours because my phone was dead. They offered a voucher for Uber but no phone so no voucher. I finally ended up getting home from riverside at 7pm I contacted metro link just for them to tell me theres nothing they can do to compensate me for this terrible experience. Metro link needs to do better.​​

Great place to park and take the train. I have left the car safely there overnight. I have also…read morebeen met many kind and helpful Metrolink employees, especially Figueroa. They're always ready to help the passengers.

I use this station every day to commute into Orange County, and It is not run by Amtrak or…read moreMetrolink. The security people never patrol the platform that's across the pedestrian bridge, and, as a result the air is sometimes thick with cigarette and marijuana smoke, even though there are signs prohibiting smoking on the platform. There appear to be no offices or website where you can register feedback or complaints. Update: I sent an email to RCTC, the organization that owns this station, and got a very polite response That they have contacted the security supervisor at the station and raised the concern, and are working to have this issue resolved. In addition to this, they are also working with our legal team to place signs on the platform that have an enforcement regulation to further improve their efforts.

This Amtrak station sucks! It's dead and literally has no…read moreone working there. Like a ghost town. So if you don't know where you're going or has questions. Your unfortunately SOL! Thank goodness we went early and figured everything out but not cool for others that don't. I can see a lot of people especially youngsters getting lost or missing their bus or train. They should seriously have someone working here to direct people at the very least.

I had no idea this station was here, until I went on a field trip with my son's school. We took the…read moremetro to union station from here. You can purchase your tickets there on a kiosk or on the mobile app. Very easily accessible. The station itself is clean and has plenty of parking. For parking you need to pay as well, it's about $6 for the day and you can also pay online or at the kiosk. There's signs there and tells you what website to go on. We were standing on the wrong side of the train stop and luckily a security guard came and guided us to the right side, which was under the small bridge and up the other side. The train itself was also very clean. It's an easy way to get to LA without the traffic!

I like this train station. It is centrally located between places I go to North and South. It is a…read moreclean place, usually seems safe and quiet. I sometimes leave my car parked here, go all the way in the train to LA and back, then catch an event close by where I already have my car here to get there quickly. It's not too far from Victoria Gardens to the northeast and Toyota Arena due south. Just recently, I found out that I can take the Ont Connect bus to and from here to Ont Airport for free as long as you get the Ont Connect train ticket in Rancho Cucamonga station whether you head west towards LA or East towards San Bernardino. For example... instead of taking an approximate $20 Uber from my home in Upland to Ont Airport, now it only costs me $3.75 to walk 25 minutes to Montclair station, train to Rancho station, then Ont Connect bus to Ont Airport! I am really excited about Rancho Metrolink station being the link to many new things. By the way, in the future, this will also be the station that will have the new train going from Rancho to Las Vegas! Can't wait!!!

Right in the old downtown of Rialto. A few steps and you're on the main downtown street with the…read morefamous Dairy Queen and Don's bicycle shop. Bike racks, carport or open parking areas. Smaller station, covered bench seating and digital boards with updated schedules. A quick station to hop on and get on your way. If you're just getting into town the stop is right next to the Main Street for downtown shops and eateries.

I just wanted to see the location for just in case..... I…read moreliked their parking lot. It was free and out of the way of main stream traffic. There were plenty of parking. There was a cute depot there. I mean cause every train station has a depot, right lol Then I decided to check online for the schedule and while waiting, a Metrolink was rolling into the station. Ok ok, not bad at all. Hmmmmm What a convenient way to avoid that nasty freeway traffic Nice job for having this wonderful transportation option Rialto!!!