I haven't visited this location before. I arrived early and waited in my car since Amtrak has…read morelimited hours. The outside area was very dark. It is creepy at night. There were a few parking spots by the train tracks. There is additional parking by the bus station. The lobby was decorated for the holidays. I chatted with the only employee stationed by the desk. She was nice. She told me there was a delay. The lobby was warm on a freezing cold evening. There are bathrooms and a vending machine. The train arrived and I found my passenger. The Amtrak employee suggested making a left out of the driveway to avoid the cobblestone road & traffic. Leaving was easier that direction. All passengers wore masks and had window seats if you weren't with someone. A one way ticket from Union Station to Lynchburg was $29. The reservation was made two days in advance.

Late Consistent delays, no information provided. I was…read morestranded in a layover with no way to get to my destination or back home. Standing out in the cold for four hours.

Bob is prompt and professional. Nice, clean vehicle and safe driver. He was available with short…read morenotice and picked me up in a small town that had no other taxi or ride services. I highly recommend him!!

Bob provides excellent and reliable service. He was able to do a pick up at the very last minute,…read morewith short notice early on the morning to the airport. We are so thankful to have his service as a resource in the Blacksburg area. We will definitely be calling him for all our transporting needs. Thanks Bob!

Great views, great service, great food! 3 hour ride through…read morethe Blue Ridge Mountains. The food was from the Frenchman in the area and it was delicious. The triple chocolate cake and the strawberry cheesecake were amazing too. Mike and Destiney were our servers, and our service was exceptional!

I am being gracious giving three stars for the wasted trip experience I had on my first experience…read morewith VA Scenic Railway. My ride left Goshen, on time, at 3:00PM on Friday, Oct 2, headed for Staunton on a 2 hour journey. We made it as far as just South of Buffalo Gap (in between the entrance to Elliot Knob and Shenandale Skeet Club) We had to side track because an Amtrac train was headed towards us at 60MPH. We sat on the side track for, at least, 15 minutes until the Amtrac flew past us. We then reversed course and followed the Amtrac back to Goshen. The trip ended at the beginning of the area I was excited about seeing (the track area between Buffalo Gap and Staunton) as the route we road was parallel to RT42. You can see the exact same views from your car driving to Goshen. The tracks move away from RT42 just before Buffalo Gap. The ride write up shows the train traveling thru these areas. We never made it. Other than my first train ride, I wasted $280.00 on a lounge car. Do not book a ride with the expectation of traveling the route listed because it may not happen. The lounge car and the staff were great, thats the only reason for 3 stars. I feel cheated.

Staunton's Amtrak station has been a part of the city's rail life for well over a century, with a…read moredepot on this site since 1854 and the current station building dating to 1902. Today, it's served by Amtrak's Cardinal, the long-distance route running three days a week between New York and Chicago. The next station towards New York is Charlottesville and the next station towards Chicago is Clifton Forge. The station itself is small and unstaffed, but the surrounding setup makes it feel more welcoming than you'd expect from a modest single-platform stop. There's a surprisingly fancy restaurant inside the historic station building, and outside you'll find plenty of seating that makes waiting for the train easy. Parking i limited, and while short-term spots are available, it's not clear whether leaving a car here for an extended period is allowed. Nothing on-site makes that obvious. There is no signage with a schedule posted or the status of the train, but you can use your Amtrak app to see when the next train is coming and how late it is. All in all, it's a charming little stop with more character than most small-town stations, even if the logistics take a moment to figure out. [Review 1215 of 2026 - 1580 in Virginia - 26394 overall]

Great service I love talking to people. So for me always makes ride more enjoyable. Otherwise I'd…read morebe taking the bus. If like in San Jose CA it ran longer. For the price allied cabs works for me on in town trips

There's two different women who work here and answer the phone to assist you with getting a cab…read more One is great and goes above and beyond to help you. The other one is pathetic and wants to get paid for sitting on her behind. She will not answer the phone and I've called 12 times tonight and all I need is a ride to get to the store for my kids milk. I wish they would fire her

Dear Roanoke City Cab,…read more First off, I would like to apologize for how long it has taken me to write this letter of appreciation. I know a time lapse of four weeks exceeds the bounds of decency, but please be assured I did not mean to devalue your services. To the contrary, I have been evaluating how deeply you value and practice customer service, and how wrong I was in my initial reaction. Not yet being to the intellectual or moral level of your employees, at least those with whom I interacted during the episode of September 9, 2013, this process took quite awhile. The first operator, whose name I shamefully confess I do not recall, is one of the most insightful people I have ever had the pleasure of conversing with. Fatigued as I was due to hiking 17 miles that day and thirsty as I was due to not seeing water for the last 12, my crisp, clear request for a taxi at the intersection of SR 311 and the Appalachian Trail must have seemed absolutely ludicrous to him. Why, after successfully hiking for so long, did we want to cab it to the closest town? He immediately surmised the correct answer: we were too chicken to ask a person face-to-face for help. Despite the fact that my friend lay on the ground while desperately craving water and we had no food because we left our packs in the woods, I could not muster the courage to ask someone for help, face to face. This remarkable insight led to an even more brilliant conclusion: to help us, he must force me to overcome my fears. For this to be possible, our situation must become even more desperate. Thus your outstanding employee told me the taxi would arrive momentarily. I foolishly fell for his clever trap. After an hour, I called and a new operator, who alleged she had no idea we ordered a cab, brightly informed me that a taxi was never sent. While I did not recognize it at the time, it is clear that she knew of the plan, and her ignorance was a lie designed to conceal the plot. So I did what I thought I could never do, what my mother always told me never to do: I talked to a stranger. I asked her for water. Like an angel she came with a jug of the most delicious elixir I have ever tasted, and Twizzlers. We conversed, and talked about life, as we also waited for the taxi we thought would arrive in any minute. Of course, you already know the story. That taxi never arrived. Despite the fact that darkness was falling, despite the fact I had given the taxi driver my credit card number in advance, despite the fact that she had my phone number, and despite the fact that I also informed her we had cash and multiple other cards in case mine did not work, she never came. This was brilliant, for what makes a desperate situation even worse? Providing hope, and then ripping it away. This was where your plan really succeeded, for I had no idea that any decent human being would purposefully leave stranded two individuals on the side of the road. Yet despite our repeated attempts, the driver refused to answer our calls. Finally, after pestering that so incredibly genius operator, she decided that our character development should begin; she informed us that the driver refused to pick us up. We must hike to town. I will admit, we failed this part of your ingenious test. Instead of hiking on a busy road for four miles in the complete darkness, we requested the aid of another taxi company. They, not having your brilliant insight, came within a half hour and spent much time helping us find cheap lodging. I sincerely regret this moment of weakness, yet I believe this is not an inherent character flaw and, if I have enough interactions with people like your outstanding employees, I will not miss the opportunity in the future. I must also beg your apologies. Before my epiphany, I was initially angry. Deeply angry. Frothing with anger. So angry that all I could think about was what kind of incompetent, moronic, or sadistic individuals would do this to two helpless individuals. I wanted to scream. I wanted to yell "HOW THE MOTHERFUCKING SHIT CAN YOU RUN A CAB COMPANY THAT CAN'T KEEP TRACK OF ITS DRIVERS, HAS NO SYMPATHY FOR ITS CUSTOMERS, AND NO ACCOUNTABILITY FOR AN INSANE DISREGARD FOR HUMAN LIFE???" At my angriest moments, I wanted to spend a day smashing bottles against my garage floor. At my calmest moments, I wanted to post a picture to your website of me buck naked, mooning you, with both of my middle fingers clearly visible. So please accept my apologies for being so irrationally angry at your incredibly enlightened and altruistic methods. Because of you, I now consider myself on the road to becoming a hardened, tough country man. Roanoke City Cab stands as a moral monument for all Virginians, Americans, and humans across the globe. Sincerely, Tyler Dillon

very bad company to use. patient was dropped off for appt before noon and was unable to get in…read moretouch with anyone to pick her up. 3-4 offices with same phone number. Many calls were made with many messages left. No one should be dropped off and left for over 2 hours at s dr appt. It is still over 2 hours and still repeating calls and messages with no answer. This company needs to be reported

I've ridden with Radar for a short time now and have to say that I'm very impressed. Every driver…read morehas been exceptionally kind and great to deal with. The price is really way too low. I know they are trying to keep it low as a service for seniors who don't have much, but the 3.50 charge doesn't even purchase a gallon of gas. I am so very grateful for them. Thank you from the bottom of my heart.

Cute and helpful train depo to easily connect to cities in Virginia and the east coast. Some long…read moreterm parking is available. Some staff are around, but getting the latest information about delays off your phone is likely best. I suggest arriving 10-15 minutes before your scheduled departure. Will definitely use again. I enjoyed a stress and drive-free trip to DC.