I went on a train adventure on my healing journey and it all started with the San Joaquin from…read moreFresno. If you go South, it ends in Bakersfield with a connecting bus to LA. If you go north, it does go all the way to Emeryville. However, if you're trying to go to Sacramento- It Ends in Stockton with a connecting bus to Sacramento. The ride is pretty smooth and you get complimentary, snacks, waters & sodas. I personally wish they would upgrade the Coast Starlight to how the San Joaquin is. The San Joaquin is state funded and because Californians pay so much taxes, it's a really nice train and only travels in California. The seats are more comfortable. There's tables in coach. There's wifi and restrooms are huge. Sometimes the Conductors are nice, sometimes they are very strict. When I was on my way from Emeryville to Fresno, I asked one of the conductors about sitting on the bottom of the train and he said yes. From my experience, the male conductors were nicer than the female conductors. I was already extremely exhausted from riding in from Portland into Emeryville as I had a migraine the night before. As I was sitting downstairs, I started getting told something about sitting downstairs by the female conductor, I was trying to explain to her that the male conductor let me know i can sit downstairs and she did not want to hear it and stated that this was her car that she was in charge of. Maybe, communication between the two would have gone a long way. Other than that, I have felt safe and had nothing, but comfortable rides on the San Joaquin.

Well, well! It's a Sunday afternoon after a holiday and we're riding along in a smooth air…read moreconditioned train car. Instead of driving terrified up I-5 at 80+ trying not to die! Wow! The last time I took the train was a nightmare of old equipment, terrible road beds, delays, and noise! This time, it's new equipment, quiet cars, free snacking, and ON TIME performance! AMTRAK has changed! $95. Bakersfield to Sacramento for 2! Gas one way is $85. No wonder the train is full! Trying it again was a good choice!

Bought ticket for bus from Fresno to San Fernando. Bus broke down in Bakersfield. After waiting…read moreover two hours, bus driver could not advise when replacement bus would arrive or repair would be completed. Bus driver assured me I would receive refund if I did not continue with the bus. Called customer service requesting refund. Was assured I would receive a refund. Made alternative transportation arrangements. Customer service refused refund because I had boarded the bus, despite the fact that the replacement bus ultimately did not arrive until 3.5 hours after the breakdown and all passengers were left stranded for that time baking in the sun at a location where the nearest services (including water) were over a mile away and over a highway overpass. In short, Greyhound failed to deliver services paid for, refused to issue even a partial refund for their failure, and lied about the availability of the refund. Bad value under all circumstances; will never use their services again.

I like cold weather sometimes. Do I like for it to Freeze? No…read more At 2660 Tulare Street you will find the Greyhound bus station for Fresno. It's a good station, and it's large and underrated, in a massive and somewhat dangerous and rough City. It's hard to get around the city without a car and it's hard to get to this Greyhound station without a car, which was just one of the problems I had here, even though it's not too far from Highways and downtown and whatnot. I was robbed in Fresno. When I played a show here they stole my tip jar. I was accosted sleeping at truck stops here. I was offered drugs here. They started a viral campaign against me filled with lies and malice and violent threats through the internet, and I'm fairly sure that the people who robbed me were connected to that. The person that started it all works for the Fresno Bee and they'll be getting a nice review from me accordingly. So it's one of my least fave towns in America, and easily the most dangerous in Cali in my opinion. There's lots of palm trees here, and don't let that fool you. I'm not a huge big fan of this Fresno passenger Depot which is also known as Fresno station, but the station itself is beautiful and old and historic. The trains and Greyhound and regional transit services including Fresno area bus is all stop here and it looks like an old Spanish fort or something, so it's really pretty. It's known as the Santa Fe passenger Depot which can be a little bit confusing and looks like an old Spanish Mill or something. Pretty nice. I took off a star because of what happened to Quintina in the other Yelp review, sigh. Horrible.

I am very very disappointed in the management of this location. This is the place that I always…read morebooked and have never experienced this ever before in my 20 years of reserving cars. Since I've never experienced this before, I sent my ride home not knowing. Yes, I'm waiting for my ride to come back to pick me up. I booked my reservation way in advanced. Yes, I came in at 8:00 for my 8:30 reservation, how is it my fault that people who had a reservation at 8:00 and came in way after me get 1st priority!? Not only this, by the time i was served, it was 8:30. She had preassigned the vehicles the vehicles the day before, where is the flexibility for customers when they are not at fault? Some of the 8:00 reservations were booked the night before. Very disappointed. I was offered a SUV, I didn't want that! It's been sitting for quite some time. It has spider webs and extremely dusty. If I wanted a gas guzzler and a need for it, I would have booked it. I was also offered a car that smells like cigarettes! Of course she's going to say, it doesn't smell. It does! She needs her sense of smell checked. I'm never coming back to this one again! There were vehicles, but none was assigned to me because I came in 30 minutes early. I was treated unfairly and this was unacceptable.

Pitifully unprofessional and inefficient!! My vehicle…read morereservation was made for 8 a.m. pick up. Car is not only not the one reserved, it was not ready. The ladies behind the counter were quite unprofessional. They proceeded to tell me while the vehicle is not on full, they expected me to return it full. When I protested by stating at whatever the gas level is, that is what I will return it as, the one rep in front of me says well whatever it's your choice. I repeated I am not bringing a full vehicle when I'm not driving it away on full. Then the other rep stated they'll just fill it up. After waiting another 20 minutes and watching 4 other customers who came in after me receive their vehicles and drive away, I went back in to ask what was taking so long as their delay was messing with my timeline they proceeded to tell me that they had contract after contract yesterday... I cut her off at this as any professional should know that their inefficiencies are not the problem of the client. The two young unprofessionals tell me I'm being rude. So not only are the folks expecting me to take a different car than what was requested, return the vehicle with more gas than I would have left with, leaving later than my pickup time with the expectation of a timely return, they wanted me to be friendly about it!? The young mouthy one said she would cancel my reservation because she didn't like the way I was talking to her. So instead of saving the sale by apologizing and being accommodating and accountable for their error, the reservation was cancelled. We have another reservation set for 7 days in August but if this is what we're going to have to deal with, I'll be canceling that one too. By the way, they charged my card anyway! I had to call and deal with their customer service to get it resolved.

BEWARE OF UBER!!!!!!!!!!!!!! I am a Senior Citizen (age 71) I have been targeted by financial…read morefraud before and lost a substantial money amount, hence I am now HYPER Vigilant about my Finances.... I Just checked my Credit Cards and found a large Monetary Trip charge from the San Francisco Area. I live in the Fresno Area and have NOT been in San Francisco for OVER 20 years!!!! There is NO Way to contact Uber Staff to find out WHY this happened. There is NO WAY TO FILE a FRAUD REPORT with UBER without giving up my personal information. I am now taking the following steps: 1. Filed a Fraud Report and Canceled my Credit Card with the Credit Card Company. 2. I Filed a Police Report. 3. I am now in process of notifying the State Attorney General's Office of UBER's Credit Card Fraud. 4. I am also in process of notifying the US Attorney General's Office of the Financial Fraud. I know it seems extreme, but when you have been a PAST VICTIM of Financial Fraud, you become very very vigilant and protective of what Monies you have left.

I use them all the time, and charge me 5 bucks to cancel! Will never use the again. Will use Lyftread more

I use this service all the time when I need to go to the airport super early and don't want to…read morebother friends or family with helping me get there. I just call the night before and say when I need to be picked up and they're there on time and efficiently get me to where I need to be. The driver is professional and friendly.

I rode the Amtrak from Humboldt called him in advance and asked if he could be at the Fresno…read morestation to pick me up my arrival time changed 2 times I texted him. he said no problem I'll be there. Then I arrived 15 mins early I texted and said I'm pulling into train now. he said on my way he was there in like 5 mins. Very nice man made me feel comfortable. And cost was way under what I thought it would be. Exelent experience I would recommend him to anyone and won't call any other taxi service but his! Thankyo!

The 26 has the absolute WORST reliability. I've got plenty…read moreof time to write this as I have been waiting 48 min to get on my route. The app keeps updating 10 min late. But that's ten min from the last update -- over and over.

I visited Fresno twice from San Francisco and it would seem possible to catch the frequent train…read moreservice from Emeryville and then once I reach Fresno, catch FAX to whereever I was going. Both times, FAX has been a disappointment, involving buses that did not run on time, poor placement of bus stops that make connections hard, and require long walks; and buses that are dirty. The phone number posted on bus stops for transit information does not work, on both trip in November 2024 and in December 2023- even after contacting BOTH Greg at the FAX Adminstratiin and the Mayors Office- it seems that nobody in Fresno City Government cares about public bus service. Unfortanely - It simply is not possible to take the train from the Bay Area and rely on FAX to get around Fresno. Fresno is generally dark after sundown with poor streetlights - and there are no landmarks. My most recent experience - November of 2024, it took an hour and a half to get from Fresno Amtrak to the Woodward Park Library in the northern part of town, to meet up with some friends. The #1 bus on Blackstone is the only bus line FAX dies well, it runs every 15 minutes- although there are no stops near the Amtrak station for some strange reason. I just missed one bus, and the wait for the next bis was reasonable. However at El Paso Statiin, where you need to connect to the once-an-hour 58 bus, that bus was turning into the Riverwalk Shopping Center, while the 1 bus was stuck at a traffic light. The connection would have required a long walk anyway, as the bus stops are not placed close together or in logical places. I had to walk 30 minutes from the end of the #1 bus line at Woodward Park to the Library. Lieaving the Libraty, again the bus stops are placed in illogical and strange locations, and it took an hour and 45 minutes, to make the return trip to Fresno Amtrak - I barely caught my train back to the Bay Area. My previuos experience with FAX in December 2023 - I came to Fresno to see a music concert at the Fresno State Campus and I was literally stranded! I noticed the 9 - Shaw route only runs hourly after 9.30pm so I left the concert early - and waited at bus stop # 0826 ( Shaw and Woodrow) for a 9 bus to take me back to Shaw and Blackstone, where I would connect to the 1 BRT that runs in Blackstone. I arrived at bus stop 0826 at 10.10 pm - in plenty of time for the 10.28 departure. Not only did the 10.28 bus not show up- but the 11.28 pm bus also did show up!! The bus stop referenced that bus arrival times were available by calling the FAX information line, however calling FAX does not have an option to actually get arrival information for FAX buses. Even though I brought this to the attention of FAX management and the Mayors Office- in December 2023 ( Greg) - this was still a continuing problem in November 2024. I called for a taxi- that never showed up, and I had to BEG an Uber driver to come back for me after he took his other passengers to where ever they were going. Luckily this particular Uber driver came back for me at 11.40 pm and drove me back- otherwise I would have been stranded. I generally feel comfortable using public transit in San Francisco and in other major cities.........but not in Fresno. as a result of the poor FAX bus service, the lack of coordination and the poor signage - I'll avoid Fresno in the future. Attending both the concert at SaveMart Center in Fresno, and also meeting my friends at the Woodward Park Library were hell, and I don't need to go through this again............... I'll see future concert performances in the Bay Area or Las Vegas where they have decent workable public transportation options, realizable taxi service and the city isn't so dark.

Excellent service from Avo! His personality and knowledge were truly outstanding--some of the best…read morewe've experienced as an American Airlines crew. We will definitely be sharing with our company how exceptional this team's service was to us. Angelo, Shannon, Shay and Holly Flight # AA 2556

Very courteous and friendly driver! Car was clean and he drive safely. He was ready for us at the…read moreairport and was very helpful with luggage.

Can I give a lower - ZERO star - rating ?…read more I pre-booked a ride from my home to JFK airport on Dec 14, 2025. The driver arrived at the appointed time and the app notified me of his arrival. I contacted him told him I was bringing all my bags down from the second floor to the street, which would take a few minutes, and he acknowledged. When I got downstairs he had left - without telling me he was leaving. Being in a rush to get to the airport, I immediately called for another car. The Lyft app showed there was a car available around the corner from my location - this was unusual because we live in an area far from the more trafficked neighborhoods and we usually have a wait of 5 - 10 minutes for a car to arrive - and which was why I had pre-booked a ride that day. However, I did not think about it till after we were on our way to the airport. I looked at my ride history on the app and found that this was the same driver who had just cancelled on us and left a few minutes ago. If he was in such a hurry, why was he still parked around the corner when I called for a ride again ? And now the price of the ride had doubled because of the short time on my second request. Pre-booked rides are usually much cheaper because the system works on demand pricing. So - this driver cancelled my pre-booked ride and then waited nearby knowing I would call for a ride again as I was traveling. He then picked up my second request at almost double the cost - and scammed me out of extra money for the same ride he had accepted before. I was also charged a $10 "No-Show" fee when the driver cancelled my ride. I have been trying to contact Lyft to get a resolution and some action against this scammer, but there is no way to contact them except by email - after the usual form email acknowledgment of my email, they do not respond.

Crazy expensive. Lyft wanted double more than other transportation services such as Yuber. Not sure…read morewhat makes them think a 30 minute drive is worth over $100? If that's the case I'll just drive and pay for parking. It's cheaper.