BEWARE OF UBER!!!!!!!!!!!!!! I am a Senior Citizen (age 71) I have been targeted by financial fraud before and lost a substantial money amount, hence I am now HYPER Vigilant about my Finances.... I Just checked my Credit Cards and found a large Monetary Trip charge from the San Francisco Area. I live in the Fresno Area and have NOT been in San Francisco for OVER 20 years!!!! There is NO Way to contact Uber Staff to find out WHY this happened. There is NO WAY TO FILE a FRAUD REPORT with UBER without giving up my personal information. I am now taking the following steps: 1. Filed a Fraud Report and Canceled my Credit Card with the Credit Card Company. 2. I Filed a Police Report. 3. I am now in process of notifying the State Attorney General's Office of UBER's Credit Card Fraud. 4. I am also in process of notifying the US Attorney General's Office of the Financial Fraud. I know it seems extreme, but when you have been a PAST VICTIM of Financial Fraud, you become very very vigilant and protective of what Monies you have left. read more

I use them all the time, and charge me 5 bucks to cancel! Will never use the again. Will use Lyft

I have used UBER Courier Service now about a 1/2 dozen times with no issues whatsoever. UNTIL TODAY. I hired a driver explained that it was about an hour and a half drive - he said yes, I double checked it was ok, he said yes. Literally not 6 minutes later I get a message that the package was delivered!!! ARE YOU KIDDING ME - DID HE FLY?? Upon review the driver stated it was delivered to an address that does not even exist not even with US Post Office. So I tell my neighbor who is a sheriff and we get in the car and go to said address trying to see if he threw the package out on the street somewhere. UBER's customer service could not help really - they reached out to said driver and told him to call me - no call happened. I called over and over again and still no call back. You can no longer leave reviews on UBER that are public - you can only complain privately. I am now filing a theft report with the Sheriff's office. This is completely UNACCEPTABLE !!!! read more

Uber - Beware of this driver!!! He does not return phone calls or text and also said he delivered to an address that is not a valid address - Taxis Near Me

I always have wonderful drivers with Uber. No complaints. I just had an EXCELLENT EXPERIENCE WITH UBER THE COMPANY! I was overcharged for an erroneous cancellation of $25. I somehow found a place under my ride to state the issue and request a $20 refund to the "Robot". When I woke this morning I found communication saying I was given $25 refund. I am very impressed. I looked everywhere on UBER to follow up with a thank you, but was unsuccessful. This is my Thank You! Please, if you feel you were wrongly charged in UBER, I truly believe you will be treated (electronically) fair if need be. Just follow thru. I also use UBER EATS!! read more

Where are all the reviews for taxis? I'm assuming no news is good news. I have used Uber several times in the past and have enjoyed their service. But, in the middle of covid, I needed to see my MD. I expected a reasonable charge as usual, but before I was about to book, $25.00 changed to $65.00 one way! I haven't used them again. But I need one now and am not sure what to do. Most of the reviews here are not good. However some of the complaints I can see the reviewer had some responsibility in what happened. read more

I called the "customer support " number about a charge to my card just now and they HUNG UP ON ME. You guys need a support line for customer service. This is HORRIBLE. read more

Bullshit ass company. My address information is saved to my profile due to me always using the app. I placed a order and the delivery addressed changed on there end. I had them to cancel and now they are refusing a refund for this order read more

I have to say, this WAS a convenient option when I was in a pinch. First timer was fun watching the Tesla Model 3 move closer to my location. Other than the driver smelling of body odor/urine, I mean. He was nice and I ordered the windows down also due to Covid. Come on guy, Really? That's how you're arriving??? Anway, the nuts and bolts worked well after some clunky 'set up' verifications that were glitchy. The ride was not expensive and it was a big help. -G read more

Uber rider/customer support STINKS!. I just want to change my email and it has been hell on earth. I have transfered many times - each unhelpful person tells me the are there to support the driver and then they transfer me ti the next unhelpful person. It just keeps repeating. The. I am told as a Rider - I will be contacted via the app - what could go wrong there!!!! I am so sick of Uber and how they operate. Always begging for drivers and pissing on their customers. Seems like they are run by a bunch of monkeys!!!! read more

Don't count on Uber in the city of Fresno. I've tried literally 20 times to take it in the last 8 weeks and have never been able to secure a ride. One time I secured a ride and then saw that surge prices were being added and my $13 ride was going to be $42!! I walked the 3 miles instead! Also uber eats has failed to deliver 3 meals. When I went to cancel after waiting 4 hours, they tried to make me pay a cancelation charge!! Lyft is spotty but at least doesn't have surge prices. read more

Uber - Ordered at 8pm and wasn't told till 11:52 that order was canceled. All other attempts to cancel resulted in cancel fees. - Taxis Near Me

- I made a complaint and wasn't compensatedGreat service the lady collet fadesh tasted pure del

I ordered food and it Never arrived. Delivery person never answered their phone/ messages. Never called ti let me know if there was a problem. NEVER AGAIN. read more

Uber has been great to me for when I need a ride. I never used to use a taxi or anything in the past but I found myself traveling a lot more lately so, getting to the train station or going to or from car rental place because I never like to drive my own car Uber has been there fast and friendly and with the app easy to get and pay for. read more

We were picked up my Arman in the Clovis area, a black Lexus . We left our phone in the back seat and realized it within 5 mins. We went through the steps that Uber requests and called him and he will not return our calls. This man is a thief. Phone was turned off within 5 mins. Which is a indication that he has it. read more

Uber - Arman is a thief. He stole our phone. Stay clear from him. He drives a Black Lexus wears a hoddie - Taxis Near Me

Uber Visalia SUCKS!! Today, at 10:30am I ordered an Uber to make my grandson and I to Imagine U!! They made it seem like someone would be here in 10 minutes, as they promptly TOOK my payment!!! It's been an up and down with minutes since then!! No one has shown up it's now 12:11, I'll be getting my truck back so I can drive myself!! It's BS, not reliable transportation, when you need it! I wouldn't ever use it again! I guess they only specialize in driving drunks on Friday nights!!! ZERO STARS!! read more

It is nearly impossible to get an Uber these days. There are never any cars available, and it's a waste of time to try and get one.

I had a hard to obtain MRI appointment at 0740 02/28/2022. at 0550 tried to use uber they did no show and I lost my appointment. I am in a lot of pain do to no show I can not get another appointment. No thank you you unreliable excuse . James L McCall Major USMC Ret read more

No service in some areas of California! Maybe they need to hire full time employees instead of contract workers for the areas they serve.

The BEST SERVICE any one can ask for I have a friend that lost everything for driving under the influence. Thank you TRAVIS for this ingenious AP. It has helped and will continue to help save alot of lives. Help people be more safe and efficient. A+ on Service A+ in creativity read more

Writing this review as a Former Uber fan. Don't use Uber scheduled service for a future date! Two times they just never arrived to pick me up for a early morning flight. I received a email confirmation of my pick up time and date but NO ONE arrived to pick me up! Never again! You can't get a hold of them to see if they are going to arrive. SO upsetting! Today I used Lyft and they were wonderful. They sent me 4 confirmation after I scheduled a pickup for a future date and actually picked me up! Use Lyft, forget Uber!! read more

I have used Uber quite a few times now and most definitely a fan! I recently used them on my birthday (St. Patrick's Day; Best day ever) and in mid-April when I had to leave my car at the shop all day. The drivers were very friendly and extremely fast to arrive. The App allows you to see their every turn, drivers name, license plate and approximate time of arrive! (Awesome)Both my drivers were very friendly and had good personality plus fully functioning cars. Using taxi's is so 1980's, Very happy that Uber was invented. Also I love the "no cash or tipping policy; what you get quoted is what you pay. By the way you must have a Paypal account. Highly recommend and will continue to use their services. 4 1/2 stars ****1/2 Why the 1/2 less star is sometimes drivers aren't available and rates change due to higher demand. (No Bueno) read more

Uber - My birthday, Uber driving me home from Tower District! Awesome !! #Paypal - Taxis Near Me

One star for uber not the driver. Five for driver. 68 dollars for 7 mile ride. My fault did not check until I got home. NEVER AGAIN.

I ride and drive, love it. Wish it had been around much earlier read more

I tried Fresno Uber for the first time today. I allowed 1 hour for the 20 minute ride. The app said the car will pick me up in 8 minutes. Five minutes later, it was still 8 minutes. A few more minutes and the wait time increased to 9 minutes. This up and down continued for around 15 minutes before I called the driver and told him I was going to be late for my medical appointment if he doesn't get here soon. He said he's not sure when he will get here and it sounded like he was picking up other rides while keeping me waiting. I cancelled the ride and rescheduled my appointment. We've used Uber elsewhere, including internationally and never ran into such irresponsible and unprofessional attitude and behavior. No more Fresno Uber for me. read more

Never again will order something got left off I paid for and credit given camp off tips! They dont like to take responsibility on bad orders!!! If choose to order will use grub hin or deal dash! Uber and I am do e!! read more

I ordered food and received text confirmation that my order was being made. Over an hour and a half later I called the food place and they said they never even got the order. As I was trying to contact them because they don't have a way for people to actually tell them the issues and solve them, the order was then cancelled. I was still charged for it and have no way of contacting them for a refund for the food I never received. read more

Uber - They never even ordered the food - Taxis Near Me

It would be so great if Uber's support/help worked, but it does not. Not responsive. Ignored. I'm very unhappy with Uber. They just leave you hanging, after an initial "can we help?" In-app support no good, and Twitter direct message hands you off to in-app. read more

Best experience ever last night with our uber driver she was friendly professional and provided waters and candy! read more

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I ordered an Uber ride for a late night grocery run. The driver arrived within 3 minutes, was friendly and a very safe driver. Fare was quite reasonable as well. Uber beats the living hell out of the dodgy taxicab companies. read more

Have used Uber many times. Had great experiences with most of the drivers. One minor complaint I have is that I am partially disabled and use a cane. Nine times out of ten the driver will help me with my bags. It's the few that don't help. Overall pretty good app. I learned the hard way about prime time usage. read more

Friend used it got in the car smelled like weed so had had to keep the windows down swear the driver was stoned went about 2 blocks decided couldn't stand the smell any longer got out called a taxi and went to our destination if I'm wanting a sober driver I'll stick to a cab screw uber! read more

This was my first time using Uber I had to get home so I decided to use the Uber app on my phone the driver which his name is Kyle arrived right away and he was very friendly and courteous I would recommend all my families and friends to use Uber. read more

UberEats overcharged me! It's bad enough after all of the added on fees, you'll pay at least an extra $10-$12 on top of your already expensive order, they'll ask you if you want to leave a tip for the driver. Um, excuse me, he already got his tip and then some, so I don't leave tips after a driver told me that even if I don't leave a tip, they still get paid for the delivery! So when you tip, UberEats pockets that! My last order, I pressed $0 for the tip before checkout and UberEats charged an extra $8 and change to my card for a tip for the driver, I was furious! With their extra fees, my food went from being around $25.00 to $35.00. After the unauthorized tip that was deducted from my card, the price went up to $44.00! I would never use Ubereats service again, they are thieves! Don't trust them with your card information! UberEats hasn't even responded to my email yet, and it's been two days! read more

I was just charged an extra $15 for an item left in the uber car we used without notices I will never use uber again instead I will use lyft. read more

Tried to use Uber at 6 pm Friday. No cars were available. Yet I was offered a car with 2.9 x SURGE pricing. What happens on return home? Would I be stranded or stuck with higher surge pricing rates and wait times? We decided to drive our own car to and from dinner so we wouldn't miss our reservation. Uber is not reliable or viable for our transportation needs. Very disappointing. read more

UBER EATS HAD MY CAR TOWED AND LEFT ME STRANDED!!!!! I did a pickup for a delivery in an unfamiliar mall. This mall had no parking and the restaurant instructions were unclear; requiring that I go past a Mc Donald LS that is only visible within the mall. I drove up and down looking for the landmark, so when I finally entered the mall I realized that the restaurant was on the 3rd floor. I pick up the food items and when I came back, my car was towed. I only had my phone with me, and I was left in an unknown location. When I asked for assistance- here's the kicker: Only Uber the Uber Driver app has live support, not Uber eats, so while I wait for a 24-48 hour response, I can only get generic messages from Uber Eats because there is absolutely NO ONE, not a manager, supervisor or anyone to discuss this matter with. I couldn't even get a ride to the towing company and had to walk on foot to find my way to a train station and beg the train operator for a free ride home. Not to mention the previous tickets accumulated while waiting for the restaurant do finish the orders. Terrible service for drivers. I am distraught as I still do not have my car, ID or purse, and I still haven't spoken to anyone at Uber Eats, as Uber doesn't handle these kinds of situations. read more

I used Uber a ton in Sacramento and I have to say it's unbeatable. You download the app on your iPhone, tablet, etc. or visit the website and create an account with payment information. It's able to track your location provide the closest vehicles to you. Your also able to monitor which type of vehicle you need (SUV, luxury, basic). Within 10 minutes a vehicle will show up at your location tracked by there map software. The rates are a really reasonable formula multiplying the time of your trip and the distance. Nothing is given to the driver it is all tracked online and your card is charged after your ride. Awesome service I recommend trying. Good for out on the town. read more

tried to get a ride with uber tonight but the app wouldn't work and customer service gave me the run around. I walked five miles after midnight carrying three bags of groceries. Thanks Uber! read more

I took uber to the train station in Sacramento Tuesday and the driver was very nice and informative since it was my first time using the company his name was Nino I will try uber again because of him read more

Hello Mahadyuti, My name is Erin Paulsen. You have recently been in contact with Vanessa. She and I along with two others ordered an Uber ride from a Fresno State football game Saturday October 14th, 2017. We rode with "Erika." One male got in the front seat, the second to enter the car was Vanessa, she is the smallest so she sat in the back, middle seat. My boyfriend began to walk around to the drivers side to get into the back seat of the car while I began to get into the back seat of the car on the passenger's side. While one of my feet was inside the car, and the door was still open, Erika began to drive away causing me to fall from the car and over the curb onto my elbow hitting my head and my whole right side of my body on the concrete sidewalk, she continued to drive and drag me for 4 to 5 feet while to two passengers that made it fully into the car yelled at her to stop the car. A picture of my elbow injury and road rash from being dragged is attached. I could not type or drive - my two main work duties on Sunday the 15th, Monday 16th or Tuesday 17th, the 18th was my 30th birthday, and I had a follow up medical appointment for my elbow on Friday 20th. So my friends and I missed our party on Saturday to clean and dress my wounds, I missed 4 days of work, and I was unable to celebrate my birthday. Also, as you can imagine, the fall ruined my clothing, my manicure and pedicure. To this day it is difficult to type, I get muscle spasms in my elbow all the way up through my fingers, and I still have a constant headache from the fall. The worst part of the whole ordeal is that Erika paid no attention to what she had done and gave no apology and showed no remorse. This was extreme negligence on her part and her affect makes me wonder if she was under the influence of some kind of sedative. She started driving with one of her doors wide open and 1.5 of her customers not in the car. This is gross negligence and coupled with a lack of concern for a client covered in blood in the middle of the street, makes it also unconscionable. I would like a full investigation to be done on this driver and would like to be informed on any drug or alcohol abuse. I will get a lawyer if necessary. I cannot express how seriously this incident should be taken by Uber, UberPartner, and James River Insurance Company. I hope to hear back from you with 24 hours with your plan of action, so I can consider mine. I have also cc-ed my witnesses to this case. Claim number 90173651. Thank you, Erin Good afternoon, Thank you for providing me your statement. Unfortunately, your and my driver statement is conflicting. Even though you provided me the witness information, I can't consider them as an independent witness because they were your friends. I will be sending your denial liability letter. If you have any questions, please feel free to contact me Please note that my office hours are from 8:30AM-5:00PM EST. Best wishes, Mahadyuti Upadhyay Claims Examiner James River Insurance Company PO Box 27648 Richmond, Va 23261 (804) 289-2965 (804) 420-1058 fax mahadyuti.upadhyay@jamesriverins.com If you need to report a new claim please email New.Notices@JamesRiverIns.com or via fax at 804-420-1058 Hello Mahadyuti, Please explain what you mean by denial liability letter. If you mean to tell me you're closing the case, you'll be hearing from my lawyer about your, your company, and your drivers gross negligence. Even though you don't consider these persons witnesses, I believe a courtroom will have a different opinion, especially considering one is a police officer. Also please send me the "conflicting" statement from your impaired driver. Thank you, Erin Good afternoon, Please feel free to send me your attorney information, so I can send him denial liability letter as well. I can't share our driver statement with you due to privacy reasoning. Denial liability letter pretty much states why we are denying to make any type of payment. Best wishes, Mahadyuti Upadhyay Claims Examiner James River Insurance Company PO Box 27648 Richmond, Va 23261 (804) 289-2965 (804) 420-1058 fax mahadyuti.upadhyay@jamesriverins.com If you need to report a new claim please email New.Notices@JamesRiverIns.com or via fax at 804-420-1058 read more