First time visiting this location. Great upgrade from the old Greyhound bus terminal. The design…read moreand setup is nice;however I would have like to have seen the ticket counter in better location. The young lady who was there wasn't as helpful as the bus drivers who were on standby. Needless to say, my family was accommodated and reassured by the bus driver concerning their seating with a handicapped child and they were pleased. Location and ideal of the new station was long overdue for Fayetteville. I would say with a few minor tweaks, this location could be a prime location for bus transportation throughout the city and around the state.

Thursday March 28, 2024 around 8- 9a.m. I was waiting on the number 12 bus to go home at the…read moreFayetteville Area System Transit Bus Station. I was heavily sedated by prescription medications that I was just prescribed by doctors from Cape Fear Valley Express Center for sciatic nerve damage, in which the doctors explained to me that I would experience drowsiness and sleepiness. I fell asleep at the bus station waiting for the number 12 bus to go home. I felt a hard poking in my shoulder then heard a manly female voice saying sir, you need to wake up. It startled me at first because I have schizophrenia, so when I looked up half way drowsy still, it was a female security officer that worked security for the bus station. When she got my attention, she said sir you can't sleep in here. Then she left. Needless to say, I tried to stay awoke as long as I could, still waiting for my bus to come, but I ended up dosing off again. The next time the same security female officer approached me along with another bus station security guard (white male) and a Fayetteville police officer (black male) and the white male security guard said to me," sir we need you to leave these premises". And I said for what, because I'm here waiting for my bus. The black police officer said to m," let me see your bus ticket ". I told him that I'm waiting for the city bus, NOT the Greyhound. Then the police officer said, " well sir, these people are asking you to leave the premises so you need to leave". And I asked," For What?" "None of them gave me a reason or logical explanation on why they were demanding me to leave the premises. So I said" I'll leave when my bus gets here. Making a long story short, the black police officer said "sir if you don't leave, you'll be arrested". I didn't respond back to this threat whatsoever. Then he said "So you're not going to leave huh?" I just basically continued to remain silent. So the black police officer walks outside and comes back in less than a minute it seems with two(2) other Fayetteville police officers. The black police officer said "Ok sir, I'm giving you one last chance to leave"; And I said," I'll leave when my bus gets here". The black officer then told me to stand up and place my hands behind my back in which I complied with no resistance, and asked what am I being charged for? And one of the other police officer said I'm being charged with Trespassing. So I was arrested and taken to jail. They also searched me and my belongings as if they were looking for narcotics or weapons of mass destruction. I don't have all of their names at the moment but I do have documents and there is also video surveillance and eyewitnesses.

Excellent, courteous driver! Friendly and arrived on time...this company will definitely be my go…read moreto!

THEY ARE AMAZING! They will bend backwards for you to be where you need to be and safely! They…read moretreat their customers like family and make sure you receive a fair price.

This was the second time I have used Uber in Fayetteville and I could not have been more pleased. I…read morearrived on an Amtrak train from Washington and needed transport to the Fayetteville Airport to pickup a rental car at the Fayetteville Regional Airport and when I returned the car I needed transport back to the Amtrak station six days later. From the time I requested a pickup by Uber the drivers responded within five minutes. Both drivers were extremely professional and the vehicles were new and extremely clean. In the past I have used local cabs and been very unhappy with the condition of the vehicles, the cleanliness and the drivers. In addition the cost of the taxis was much more expensive.

I love Uber, I love the fact that there is no cash exchanged, the cars are clean and the drivers…read moreare friendly and safe. I also work for Uber and can tell you that the company is exactly as they say, they tell you up front about there fees and I have always done well as a driver, and I love all my friendly, fun and cool riders.

This was the most efficient, kind and polite experience I've ever had when renting a car. There was…read moreno line. The paperwork was finished in less than 10 minutes. And, the manager was kind enough to bring the car right to us, as my husband has difficulty walking distances. The car only has 600 miles on it, and it's very nice! Thank you again!

Was given a rental car with busted tail lights. Received 2 free days for the inconvenience which I…read morecould use at anytime. Tried to use my free days and was rudely defined. This place is not good and does not keep its word

Manager Lamar Russ was very approachable and responded quickly when a minor misunderstanding arose…read more He immediately understood the situation, addressed it professionally, and resolved it without delay. In addition, this location has a great variety of vehicles to choose from and offers excellent weekly rental rates. The combination of outstanding customer service, a good selection of vehicles, and competitive pricing made for a smooth and pleasant rental experience. We will definitely rent from them again and recommend this location.

So easy to work with. The car was perfect. The price was excellent. I use thrifty often because of…read morethe value and the service.

The agent was superb, I had the pleasure of checking in and out with him. The process was seamless…read more He was extremely courtesy, you rarely see this level of experience and customer service. It was obvious he knew his, job and enjoyed it.

Very friendly and efficient. Did not wait an unreasonable amount of time. Chevy Trax worked fine.read more

Recently rented a limo from Premier limousine service and had a great time. The Driver was…read moreprofessional and the limo was in top notch shape. If you are looking for a limo for a wedding, concert or any other special event, I definitely recommend Premier Transportation and Limousine service. The booking was easy and the limo was delivered on time.

The service I received with Premier Limousines was outstanding. They were on time, polite and went…read moreout of their way to make my night amazing. I recommend them for your next event.

Checked in was flawless, room was clean, location was right off the highway, and staff was very…read morefriendly. Gracious was very helpful and informative. Breakfast was very good, fresh and hot. The workers were very friendly and attentive in restocking and keeping the area clean. Parking was easy-free parking and ample spots on a weekend. Room was very clean. Only complaint was that the shower. Thanks for a great stay.

Nice, cleanish, and free breakfast in the am with the basics. Needed a hotel for the night, a half…read moreway point traveling from FL to NY, able to book online but price does differ from online. Pillows are comfy, bed sheets seemed clean but a little itchy, air conditioning worked, shower was hot, lacking on the pressure a little, room has a microwave and mini fridge. All the basics. Pet friendly but 85$ fee. Service animals free but $25 pet holding fee. Corners could have used a little bit more cleaning. Slight noise from others in and out of their rooms. Staff that we interacted with were nice, wouldn't say overly friendly but all in all okay for the 8 hours we were there.