This review is to follow up the quality of work this company does and warn anyone who may be thinking of using them. My home had a roof installed by this company in fall of 2018. We bought the home in 2019. We have the permits and information from when and who completed it..when I began to notice problems, I decided to look up this company on the internet and see if anyone else has these issues. No surprises, many of these reviews are having the same issues. My roof over the last year (so year 6 of the roof existing, which roofing should not have to be replaced for minimum 20 years. I have sections of shingles in small pieces that have been blowing off periodically for the last 2 years, but recently a huge portion has blown off. We also have a section of attic that is exposed because the vent cover and shingles in that area have blown off or were never installed, not sure which. I don't go up on my roof often enough to know. Shingles are supposed to be nailed down, but also they have a backing to them that over time heats up with the roof and adheres it even better to the area its been nailed to and the underlayment. Bakersfield is not somewhere that has hurricane or tornado winds. Its fairly mild. So the only explanation I have for my continuously problematic roof is poor installation and craftsmanship by this company, which is only more obvious by others having the EXACT SAME issues as me. Please, do not use this company. Save your future self some sanity and money and do not call them. read more

Amparano Roofing - A vent cover that was either never added or blew off along with the shinges for this area. - Roofing Near Me - Bakersfield, California

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My home was built in 2020, and the shingles on my roof began sliding off intact--not torn or damaged, just sliding off. When I contacted Amparano Roofing, who installed the shingles, I was told the issue was due to wind and considered an "act of God." While I understand weather can play a role, I found it concerning that none of the neighboring homes built at the same time appear to have the same issue. The amount of shingles that came loose on my roof was significant, and the situation has resulted in extensive damage that I now have to address. I'm sharing my experience to hopefully help future customers make informed decisions. I would have appreciated more support and clearer guidance from the company in resolving this matter. read more

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The roofer, Martine, showed up ready to work. He showed us the problem with the roof with pictures on his camera. There is a leak and the ac. Martine told us what he planned to do. He showed us the area that was repaired. I asked Donna about the warranty she said they will come back out if there is problem with that area. I am very pleased and hopeful that it was resolved. Very good value. read more

They billed me for roofing work--even though their roofer never even got on my roof! To make matters worse, when I asked them to actually come out and do the work, they told me they were too busy! So not only did they try to charge me for nothing, but they also couldn't be bothered to follow through. This is completely unprofessional and a clear case of trying to take advantage of customers. I would strongly recommend avoiding this company and finding a roofing business that values honesty and integrity. read more

Hopefully the hands on service will be better than the customer service experience with Donna. Started conversation with her cutting me off when I was trying to explain my concern, then she continued to do so throughout conversation. read more

Please do not HIRE this roofing company. My warranty company referred me to this roofing company. First, there is no communication from their office. They sent a roof inspector to my home without a prior notification. I called their office and spoke with Donna. She was so rude and professional. To the point, that she cussed at me. PLEASE DO NOT HRE THIS COMPANY. read more

I'm grateful for Amparano Roofing! They repaired my 1938 tile roof. When we bought this house, the inspector, of course said the roof is an excellent condition...Come to find out it was installed incorrectly! No felt was laid down! No sealing where sealing should be! Lots of broken tile & rotting wood from years of neglect! Lots of leaks! Etc. They knew exactly what needed repair. The men worked hard & got it done in a timely manner! Thank you to the numerous FB Friends that suggested Donna Amparano Roofing company! read more

Avoid using roof is 5 years old and huge sections have blown off numerous tines in 3 years and they want to charge to fix their shoddy workmanship. read more

Amparano Roofing - Roofing Near Me - Bakersfield, California

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I needed to get the roof re-done on my house and someone recommended Amparano to me. I had gotten a couple quotes from around town already but I decided one more wouldn't hurt. Amparano beat the best quote I had by more than a thousand dollars. They got started in 3 days and finished the job same day, it was really well done, came with a guarantee on the roof and looked great. Couldn't be happier, I'd recommend Amparano to anyone that needs to get their roofing done. read more

We made a claim through our home warranty company and they came out same day to give a quote! The man that came was super nice and informative. We ended up having to pay some of the repairs out of pocket because it was a pretty good size job. Donna called me herself to set up a day for her team to come out. They did such a great job and cleaned up everything. We didn't know how bad the damage was under the tile on the roof until the worker showed us the before and after. I am so incredibly happy with the service that this company gave. I would gladly use this company again and will always recommend them. read more

We had a roof on a rental house we own replaced in 2015, shingles so a complete tear off. Donna the owner got the job done quickly and cleanly. Fast forward to now, we've have discovered a leak. We called Amparano Roofing and spoke to Donna and she sent someone out right away, fixed the problem on the spot. Seriously, to me this is the test of a good business: the after care, the warranty. There was absolutely no drama at all, just prompt service. Nothing I can say speaks louder than the fine service this company provided. Kudos! read more

HORRIBLE customer service. DO NOT RECOMMEND. Extremely rude and unprofessional. The were assigned through my home warranty company and Donna is horrible at communicating, and snaps when you ask if her crew is coming to your home on the day she says they'll be there. read more

Amparano Roofing - Roofing Near Me - Bakersfield, California

We had our roof installed several years ago. We had a shingle roof transformed into tile. Very fast, very professional, great work. Our roof still is the sharpest on the block! thanx Donna read more

The previous owners of our new home obtained the estimate for a new roof from this company and gave it to us when we purchased. The price seemed very reasonable so we contacted them to put on the new roof. They are a very small company so it's kind of difficult to get ahold of them but we made it work. The crews they sent out were very reliable and kept us informed on the status of the work. It was so hot when they put on our new roof and they made sure they drank plenty of water and took many breaks. The owner Donna is an amazing woman. Our new roof makes our new home look so finished. read more

I called Donna for an estimate. Someone was out the next day & I had my estimate in hand the same day. Within two weeks 3 men were starting on our roof! They did a great job. read more

Horrible customer service! Her company came did the roof on properties that were built in 2018 I discovered a leak last year she said she was going to send someone to check it out it took almost a year to finally happen! It ruined my a good part of my cealling! When I call her and ask when someone was going to come and check it out and told her I need yo know broken will be working all week! Never call me or tell me when someone was coming. Luckily my oldest daughter was her ! Do they said part of the roof was installed wrong and supposedly they fix it ! No pictures or proof of anything from them. Call he and told her what about the inside that was damaged from the leek and she told me to calm the company that built the house. I told her but the damage happened from the roof leak! And she keeps talking to me like if I'm and ignorant or and idiot! She's so rude and most unprofessional person I ever talk to! She don't let you talk or explain N and she hung up the phone on me. Not recommend! read more

Donna and her guys where very quick and clean doing my roof repair not to mention very reasonable with their fees!! I hope I don't have another leak but if I do they will be who I call!! read more