I have always had this concern with anything that has a really long warranty... Will the company be…read morethere to service the warranty or is it all just a big scam. Well, I had a roof done about 9 years ago by a company that does not exist any longer. But that company was bought by Bakersfield Roofing. That roof has a leak, so I contacted the original company, which forwarded me to this one. It was a crazy stormy weekend, which is pretty rare in Bakersfield. I left a message that stated something about how I was surprised they were not working because of the crazy weather (it was a Saturday). They never call me back. So I follow up with them, and this is really what the review is about. When I call them again on Tuesday, the owner actually answers the phone. He tells me that he thinks my comments about working on the weekends is rude and that he is entitled to a vacation. That is how it started. I explain how he bought my warranty, and he says he doesn't think that is how it works. I told him I am sure it is how it works because I have seen lawsuits about it. He keeps making very aggressive comments at me, and when I try to respond (in a nice way, trying to get on the right foot), he cuts me off and says he is not going to argue with me. He did this like 5 times... Makes and inflammatory comment, I begin to respond, and then he cuts me off and says he is not going to argue. Then he started asking me if I did something to the roof, and I said, just go look at it. He finally does, which takes way longer than I would have expected. He did some kind of patch or sealing according to the tenant and is supposed to call me back and explain what is going on. He never does. I call him a week later and he made some excuse about HVAC people needing to seal things anytime they are up there (never heard that one before). Blah blah blah, he kept making weird excuses and speculating on what happened. I just want it fixed so it does not cause damage to my property. Bottom line is that even if his work is good and he is knowledgeable I would never work with a person that is this difficult to communicate with. At this point I think he still thinks he does not owe me any warranty service, so let's hope nothing else happens. Adding this after his response: This is exactly the response I would have expected from Jerry. I don't have a problem ordering or paying for work. I have a problem with vendors that are rude, call me names, and like to start blaming everything else before they even get to the job. You can tell from his response that Jerry doesn't understand that my issue is that he is rude, difficult, and unprofessional.

I called for an estimate for re-roof Before my 28 year old roof starts leaking. Jason arrived 2…read moredays later at time promised. He assessed condition, gave me brochure for products they use and provided a fair estimate the next day. Their crew of 4 craftsmen arrived 10 days later completed the entire job (single story home) in only 8 hours spread over 2 days. The crew was very respectful of my property and completely cleaned up the job site. The owner (Jerry) even payed a visit at the end of the job which i thought was a very professional and classy thing to do. The other thing which is impressive is Protec roofing is based in Bakersfield and my home is in the Tehachapi mountains which is about 58 miles away. The roof looks OUTSTANDING ! Thanks Protec roofing.

From start to finish the experience with diamond ridge was superb. Alex kept us up to date through…read morethe process, even while we were out of country. We had complete trust in him and the team to get the job done. Even with unexpected findings like multiple stacks of shingles, a pre existing wood shake roof, and some water damaged boards, they offered a fair price and fixed it like new. The new gutters installed also look great!

I was completely impressed with how Rodrigo handled the estimate to fix a leak in my roof. He…read moreexamined the entire roof - something the other companies didn't do - and pointed out that I had moss growing in several areas that would eventually cause leaks. I didn't know that my roof type should be power washed from time to time. He was thorough, patient and explained every phase, materials and cost. They started work right away because rain was forecasted. They use more current and efficient materials. They quickly repaired the leak and noticed water damage on the roof of the porch I had added about 20 years ago. The carpenter didn't slant the roof so water collected over time. Fortunately it was a small area and they were able to correct the slant. The work was completed in only a few days and has not leaked since. Because the leak went unnoticed for about a year, black mold developed in the master bedroom. Diamond Ridge also has a top notch team who took care of that mess. I can't say enough about the team led by Edgar. They're like a well oiled machine and know exactly what they're doing and how to be safe. Edgar explained how black mold develops, ensured me and the rest of my home was safe, how they will follow up with sanitation spray and was responsive to all of my questions and concerns. Edgar is very conscientious and thinks ahead on other things that could be done to avoid future issues or just to make the room more comfortable. Most contractors I've worked with just go in and do the job without anticipating or showing initiative. Denio, the field supervisor on both projects was really good about dealing with my anxiety around these unhealthy living conditions. He helped me remain calm by checking in from time to time or stopping by to see the work and making sure everything was to my liking. I knew I could count on him to answer questions and keep me informed. Actually, Rodrigo, Edgar and his team all kept me informed. Each team member was professional, respectful, knowledgeable, helpful, trustworthy and friendly. They are now my go to contractors going forward.

After our 1st Bako rain in November 2025, I noticed the roof leaking into our dining room ceiling…read more I called and Christian came out the next day for a free estimate, the price was reasonable and literally 2 days later Christian and his team fixed the roof on time for the next cycle of rain. I was so nervous that it would leak again but was ecstatic that the job was done well and no further damage was created. I'd totally recommend.

I hired Platinum to fix my roof and I wasn't happy with the outcome. What happened is that I was…read more having water damage in the ceiling & I paid over $1,000 for the owner to fix my roof but next time I looked he had his dad there working on it. Both of them never figured out how to repair the roof, but they thought they'd fixed it. Then we got a strong rain and I had so much rain that there was actual water coming out of the damaged area of the ceiling. I had to put a bucket to catch the water as it dripped down. All I can say is that the roof wasn't repaired and I lost my $1,000 on customer no service.

Excellent service, they did the best cleanup job and took extra time with us. Will definitely…read morerecommend.

Mike came to check my rental. He was great! He took pictures, explained in detail and even patched…read moreup on the same day. I will definitely use him in the future.

Their team came out and provided a free quote which was competitive with other quotes. The…read morere-roofing service was done over two days and communication and quality of work were top notch!

Communication challenges explained and fixed. Service was promptly completed and a quote was…read moreprovided. Service and follow-up have been very good. Still deciding on the project, so I can't speak on the quality of the work. I'll provide an update if I decide to proceed.

"Jesse" was right on time, friendly, efficient and respectful. I would not hesitate to recommend…read morethem.

I had to replace the roof on my mobile home and had to find someone certified. They came out and…read moregave me an estimate for the different types of roofing products. Their team came out and my roof was done in two days. I have had things pop up with the edges and they come out to fix it right away. Jesse Jr. even calls afterwards to check in. I highly recommend them.

Since I bought my house I've been doing home improvement projects a bit at a time. One project on…read moremy list was replacing the old windows with some new, nice energy efficient windows. I called SoCal and had them come out and give me a quote. The salesman was fantastic, he was very clear and gave a great demo of the glass options available for the windows. We ended up going with the Anlin Catalina series and couldn't be happier. SoCal Energy stayed in contact with me about the progress of getting the windows in and they did the install a day earlier than originally though. The team was on time and got right to work, they replaced all 7 windows and my sliding patio door in a few hours and the work was great. My wife and I are very happy with the windows and patio door, the quality of the glass is great and the frames look really nice. I'd highly recommend SoCal Energy to anyone looking to upgrade their windows or doors.

I love my interaction with this company. The owner Frank is one of the best things that have…read morehappened to the home improvement industry . He always does what he says and delivers what he promises. He sells great products and guarantees his work. I wonder where he got such a wonderful and amazing understanding for how to treat customers. Frank. You are the best. I love you, my brother.

You can go with this company if you want to pay double the price. Wasted days of my time going back…read moreand forth.

Now I just happen to see this establishment on Facebook sent them information talk to a young lady…read moreon on the phone and she emailed me a couple times made an appointment online for 11:00 on a Saturday morning didn't get any calls back or anything 11:30 11:45 rolls around still no calls or anything so how do you do a business when you make an appointment with somebody they don't call you when they supposed to be here they don't call you and say they're not coming what kind of business does that now I need to get a an AC in the heater so I was willing to get a nice quote and to actually spend some money cuz I need to get a new heater and AC but I can't do business with somebody who can't be on time I do not recommend this place whatsoever if you want to do business with them good luck I talked to a Brittany and a Jennifer that's who I had correspondence with if they can't be on time for an appointment they can't be on time when something breaks down and guarantee what they sell you the only reason why they're getting one star because I can't put a blank on here or no stars

Pedro did a wonderful job with the Garage conversion! He's been extremely professional and would…read moreuse again!

Wanted to give them a chance for a large project but they no showed an appointment that I cleared…read moremy schedule for. Really wanted to support this business but unfortunately they were not reliable.