My husband and I were looking for a new eye doctor since moving back to town, and I could not be…read morehappier with my choice!! I did some research, saw the reviews, and went ahead and booked. From start to finish, the entire process was great. Everyone here is so friendly and made us feel so comfortable. We are customers for life!!

Staff is so welcoming. Wait was so short. Exam was very thorough and Dr Hernandez is very kind,…read morevery smart and took her time with my exam. I wish all my health providers were of this caliber!

I have been going me and my family since 1984ish. The hold is kind thoughtful they go out of there…read moreway to help you and that the doctors to.

I've read some not so nice reviews about Hopping Eye Assoc but I went anyway because it was…read morerecommended by a friend. I will say it was probably the best experience I've ever had. I started wearing glasses at 10, contacts at 14 (hard lens). By 40 my eyes had gotten where they said I needed bifocals. Went back to glasses but I still struggled and had to take my glasses off to read. Every year I had the same argument with my optometrist and then with ophthalmologist. I was told I just had to give the new glasses time. I tried bifocal contacts. One lens for distance and one for near. I was miserable. I even tried the multi focal contacts but I still couldn't read. As my grandchildren started coming along I had my glasses off most of the time. Babies like to pull them and I couldn't afford a new pair if they broke. Yesterday I explained to Dr Sun my issues. He was willing to help me find a solution and it was so simple. I didn't need readers and because other Drs kept insisting I did, it was just enough magnification that I couldn't see to read, and I love to read. Dr Sun fiddled around with these funky frames that he could put different lens in and I would try them on. Guess what! I could see perfectly for distance and to read and everything in between. I could even go back to contacts. The solution. One contact only. Distance in my right eye and nothing in my left. My brain had already trained itself to use one eye for distance and one to read years ago so this was a breeze. I would go back to single vision glasses. Yesterday afternoon was the first time in 30 yrs I could see well. I moved out to the front where the front office employees were friendly and very helpful. I thought the frames were kinda expensive but I don't usually have to buy new frames very often and getting out of progressive lens was going to save me a ton. Plus nothing in today's world is cheap, nor is it built to last so when I was offered a warranty for $25 I jumped at it to have that peace of mind that my glasses were protected. I also knew I didn't have to buy my frames and lens there, I could go online and buy 20 pairs for what I paid for one pair. Yesterday, I would have paid 3 times what I did just because a Dr finally listened to me and I can now comfortably see near and far without removing my glasses or my contacts. From my years working in the warranty department for Kenmore vacuums, I always purchase a warranty if it's offered. Very few companies can afford to stand by a product they don't manufacture first hand. American made or Chinese made very few products are worth what we pay for them, that includes glasses. Kenmore has a 1 yr warranty that honestly is worthless. Agents are trained to listen to key words that void your warranty. In fact most products are that way so if it's something I want to use for a while I purchase an extended warranty. I've had to use that warranty more often than not. I'm sorry for anyone who didn't purchase a warranty and something happened to their glasses but don't blame the clinic if you were offered extended protection and decided not to take it. This is a whole different century and not the old days where Kenmore vacuums lasted 40 yrs. Nothing is made like it used to be. Bite the bullet and pay for the warranty. Thank you Dr Sun and Hopping Clinic for giving me back the ease of site that I figured to never have again. I'll gladly sign my name to this review. Sharon Walker

Very caring and thorough with the examinations. A lifelong eye problem was diagnosed and a…read moretreatment plan was made, results were successful! I trust the doctors and this team explicitly!

I got a detailed bill that didn't make any sense. I was charged for "Tobacco screening and…read morecessation" and "Current tobacco non-users". I wasn't even aware that they offered anything like this, and why would I got to an optometrist if I wanted to quit smoking? They also charged me for "List of current medications." WTH? I'm not going back.

So far not a good experience! Lenses took weeks too long to receive. Never called me, I had to call…read morethem and push them about it, then bingo the next day they call to say they're ready! Worse once I got them I told the "optician" I could not see out of the computer glass pair, and she kept insisting it was something I would have to get used to. I explained these are not progressive glasses that you have to get used to. They should work when I put them on. She insisted the Doctor requires a four week follow up. I said I can't wait four weeks!!! I have to work and read and write contracts for a living. I need to see now. She said it was afternoon and maybe my eyes were tired to try again in the morning. I did and had the same problem, I spent at least $1500 plus on two pairs of glasses! The next day after I take them home, I had to go to my regular eye doctor and have them take those lenses out and put my old ones back in one pair so I could see and work over the weekend! I then tried to wear the computer glasses a few more times but never worked. I then called multiple times no answer!!! So I sent a detailed email requesting a response or to speak with the doctor because I live an hour away. I also left a voicemail, and again a voicemail the next day. Now 48 hours still no reply!!! So I called again the third time and at 2:30 PM was told both doctors were out of the office. I asked why no one has called me or responded to my email and the receptionist said the 2 doctors/owners are both very busy with patients all day. I asked when can I expect to hear back from them tomorrow? She said she doesn't know because they're both very busy all day. I said tomorrow's Friday, so am I supposed to do wait through the whole weekend and just see what happens next week?! Pathetic customer service and no way to treat patients in need of glasses spending thousands! They say their Theralense company is Superior for those needing prisms. Apparently here's ZERO expected follow up with the doctor for one month after the optician gives you your glasses! Beware! There's apparently few BVD binocular vision disorder (or miss alignment problem in my case) specialty doctors, which is why I engaged here. But there was another I found in Tomball, may have to check out. They say zero refunds also!!! BEWARE!!! I'm now referring to these doctors as the Wizards of Oz because they're behind an iron curtain and impossible to engage with beyond your initial visit. At least my experience so far. Really pathetic when you spent so much time and money that the opticians and receptionist are super flipping and you can't get any answers or return calls or emails about your concerns, or next steps to take!!!

I have been with this provider for many years. I wanted to confirm my annual appointment for later…read morein the year. During that process I asked about the insurance, as I had heard from a friend that something may have changed. Sure enough they no longer take my insurance since January, but failed to let me know of these changes. When I queried this I was told they would have let me know a few days before my appointment. After being a customer for so many years I find this extremely unprofessional.

I've been going to Berkeley Eye Center for years. The doctors are very professional and thorough…read more The staff from the front desk to the optics department we're all very friendly and helpful. I wouldn't hesitate to send anyone here and I have been wearing glasses since I was five years old.!!!

Everyone at Berkeley Clear Lake was extremely helpful. They were kind and efficient. I received my…read morecontacts in the mail within two weeks. I've been going there for years and will continue to go for years.

I have to say that I am still highly impressed by the service and professionalism of Coastal Eye…read moreAssociates. I have always been seen promptly by anyone I have an appointment to see. Among the professionals I have seen are Dr. Yang, Rachael, the CNP-C, Dr. Gundersen, and Dr. Collins. Each individual takes time to explain to me any problems I have, the various means of correcting these problems, and alternate means of treatment. The one most helpful thing that they do when examining my eyes is to go slow enough for me to be able to determine which set of letters is clearest.

even though I am retired physician who made all clear with referral from my PMD for diabetic eye…read moreannual examination and that I am being seen for diabetic annual examination with nurse and new Dr. amir . My full examination time involved discussion on diabetes. Billing department do not bill for diabetis as doctor do not give proper codes. My insurance state no co pay if exam is for diabetic eye examn., they want and adamant about charging me copay. they did last year too with me. I called billing manager , left several messages but she never returned my call . they promised that i will get call. I personally went to discuss and very rude some employee showing me codes that I billed for 50 years of my practice. being doctor I personally want entire Galveston Parish people not to visit money minded practice who is careless and ignore healthy discussion to resolve issue.

Always a pleasant experience. Dr. Russ is kind, thorough and patient. The selection of glasses is…read moreamazing. From modern to contemporary. Love the staff-helpful and informative.

I love this place! The vibe is very chill and the doctors are down to earth, friendly and…read moreknowledgeable. I recently made an appointment for a renewal of contacts when my last doctor stopped accepting my insurance. It was an easy process here from the point of making the vision appointment through ordering my lenses. They compete on prices as well with the internet companies. They also have a vision center for glasses too. Highly recommend!

Dr. Hyder and his staff are amazing to work with!! Always friendly, helpful and available to answer…read moreany questions.

Dr. Hyde's and his staff are top notch…read more this was my first ever visit to an O.D., and I learned so much. Is it weird that I am really looking forward to wearing glasses?

Staff and comfortability are off the chart. The price seemed high for the parts, but I wanted…read moreprogressive transitions with protectant, lol and received quality care so I didn't mind. I've only worn glasses for 4 years and have only been here. The type of care I received is yearly exam and a pair of new glasses. I just wish they were open more often. They close at 5:30 Mon-Thurs, at 1pm on Fridays and closed on Saturdays. Good luck getting an appointment at 5pm if you're a normal, working person. Great place for work at home people. They'll always be my first, though...appreciate the memories XOXOX

This is a great place to go for all of your vision needs. There is a warm, inviting atmosphere…read morewhen you walk in. Everyone that I came in contact went out of their way to make my experience great. Dr Radcliffe was great at educating me about my eyes and spent plenty of time with me. In addition, I support this business as a Christian business and one that values family time and commitments(as it is closed on Saturdays)! What a blessing they are to our Friendswood community.

I had a great eye exam and glasses fitting…read more.. Once I was done I was informed that even with insurance I owed almost $360 and my son owed $180. This was my first eye appointment in years and now it costs $360 out the door with a standard set of frames? My son had a simple correction and it was still $180 after insurance. I am willing to pay my share, but these prices are a perfect example of taking advantage of the customer. My wife will pick up my glasses as I will never step foot into this establishment again. SHAME ON YOU RESTORE VISION CENTER.

Restore Vision Center is top notch! The optometrist is amazing, warm and professional. Tony always…read morehelps me pick out the perfect frames!! Been going here for 3 years now and have not had a bad experience with any part of the services.