Most people assume buying a car has to be an afflictive, miserable experience. In the traditional…read moresense, they're usually right. On the other hand, nothing could be further from the truth when it comes to local indie dealers like Horseless Carriage. These gentlemen are the epitome of chill. Naturally, it helps if you walk in knowing precisely what you want like we did. I was in the market for buying my son a Honda. After weeks of research, we tracked down a nice Accord that practically had his name written all over it. The price seemed fair enough and included all dealer fees, minus registration (which is handled at your local city hall anyway). One thing that immediately stood out to me was their level of trust. They let us take the car for a test drive unsupervised. That's like...unheard of in the mainstream dealership biz. Honestly though, they needn't worry. We were dead set on making a deal with them, so long as the car passed its pre-purchase inspection. Spoilers: it did. We took the car for a test drive and headed straight to VIP Tires just 3 minutes down the road. Other than routine maintenance issues that need to be dealt with, the only real deficiencies were a small hole beneath the flooring due to a ton of rust on the under carriage and a small crack on the windshield; neither of which were deal breakers for us, btw. In the end, the mechanic offered us complimentary windshield repair, a protectant sealant for the under carriage, plus a free oil change at the shop next door. I have to admit, I wasn't expecting that! Now, because they're an independent dealership with what appears to be just two guys working there (mind you, it was Saturday), I'm not sure if in-house financing is even offered here. Not that it mattered to me since, again...I came prepared. I had planned to pay via pre-approved loan from a credit union. The transaction was easy as apple pie. I have a feeling had I done this at a mainstream dealership, I'd have gotten mega pushback to finance through them instead. I must confess, I walked into this place not knowing what to expect. The car buying experiences I've had over the years with past dealers have left me with an inordinate amount of anxiety. So, I always walk in guarded to the gills. But these guys were no pressure, no BS folks just here to make an honest day's living. Ya know how difficult that is to find these days? Now, you're probably wondering if there are any negatives about this place. Well....there is one: the parking. It's horrendous! The lot is full of cars they're trying to sell with no designated spots for customers to park. All things considered though, that's a wicked small price to pay for having the pleasure of doing business with such a well refined business. It's locals taking care of locals and I love it! I can't say enough good things about this place and its integrity, which knows no bounds. So, I'll cap it all off by giving Horseless Carriage 5 very grateful teenaged sons riding off into the sunset in a new-ish Honda out of 5.

I bought a Toyota Rav4 from Nick at Horseless Carriage. He was so helpful, informative, kind, and…read moreprofessional. He even drove with me so we could test drive it together and I pointed out a small noise that he fixed immediately (roof rack loose). He was a pleasure to work with during the entire process. I love my car! I have had it now for 6 months and have had no issues. Thanks, Nick!

I returned to zaks a few months later to have them do some more work for me. There 2 hours away…read morefrom me one way but I won't take my porsche 911 anywhere else. They tuned it a few months ago and today they installed a new exhaust and air intake. I planned on dropping it off but john said no man, stay. Won't take us long. John is the absolute best, i was in and out in a few hours and the car is just perfect. John constantly let me speak to the mechanic which im sure he didn't like,lol throughout the project and i cant say enough. The mechanic was so nice and knowledgeable, I've never felt with someone working on my car. Beautiful clean waiting room with drinks,TV amd couches. Its just such a great experience being there at zaks auto in Hudson nh. Dont do it to urself bring ur vehicle to zaks for anything u need done. More then fair pricing and a great group of guys. They have one of the cleanest shops I've ever been in. Another great job done by zaks. Thanks guys, c u this winter

My review to Zaks auto:…read more I brought my vehicle to this shop for an oil change, brake fluid flush, and other maintenance before a Porsche Club of America (PCA) track event. They also performed their complimentary PCA tech inspection, which is advertised as a thorough inspection. I specifically asked that all vehicle fluids be inspected before the event. During the track day, my car suffered a power steering failure that left me stranded. I had to call my regular mechanic to the track to repair the car so I could get it home, resulting in a significant repair bill and a lost track day. They offered no support or reparations. When I first contacted the shop, their response was simply, "You brought the vehicle to a track. We aren't liable." It was only after multiple phone calls that they acknowledged the power steering fluid had appeared discolored while the car was in their shop all day, but they never communicated that to me. I understand that track cars can fail. My issue isn't the failure--it's the lack of communication. I specifically asked for the fluids to be inspected, and the shop later admitted they noticed discolored power steering fluid but chose not to mention it. Had they done so, I would have serviced the system before the event. I've included photos of the power steering fluid taken after the failure and during the repair. Based on my experience, I cannot recommend this shop if you're relying on them to prepare your car for a track event.

This is one of the best dealerships my family has been to! I leased a car here and have gotten a…read morelot of service done in their service department. Tim, one of their service providers, is always kind, helpful, and informative. I went to another dealership near my job (MA) to get an oil change, and they tried to scam me into new brakes right after I got them done at Granite Subaru. I was worried so I brought it here to have them ensure they were wrong. I've always had a great experience with them and I've been here at least 20 times! When looking for new cars, the salesmen were nice as well. Not overly pushy and was very transparent about the chip problem at the time, showing us their inventory, and recommending we come back in a few months when the issues are sorted (this was during the nationwide chip issue.) Overall can't recommend granite subaru enough!

Time to call Headquarters 856-488-8500 STAY AWAY!!!…read moreCan I leave NEGATIVE STARS?? Finance guy & Salesman Shea, lied about financing! It was the last day of the month we wanted to put down $21k on a $34K Outback. They said it would be easier for them if we financed the whole thing and made a lump payment on the first month of the loan and our monthly payment would be less. We did them a favor and because of their unethical actions, I'm now stuck with a monthly payment more than I can afford. The manger on duty on Wednesday August 12th 2026 told me that all their employees know how car loans work and they never would've said that. Here's where their unethical actions come into play. They actually offered an additional $100 off to help cover the first month of extra finance until we paid the lump sum. Super Manager's only advice was "Hey, you can always refinance!". What a joke.

My local mechanic suggested Lionel's when I had an apparent alignment issue with a Subaru. That was…read morearound 2015 for a 2013 model year car I bought new. With new tires and then an alignment from Lionel's, it drove better than when it was new. The road noise was reduced and steering was easier. I have taken at least 4 cars here and will continue to do so.

These guys are honest and talented. They have been repairing my family's vehicles for years. They…read morestand behind their work and are relatively inexpensive. If you want a family mechanic you can trust and afford choose Lionel's.

The team is a great family run business who always takes care of their customers. I have never had…read moreany issues when using them and trust them with the safety of my vehicle.

Highway robbery is probably the best description of this location. Don't be fooled by a nice…read morewaiting room and old reviews. I believe they find one legitimate issue with the car and add on others. Came here for a state inspection and left with a bill for a recommended repair of 3200 or 2500 at minimum for the car to pass. Failed the car for a rear brake light (perfectly functional), front lower ball joint movement (no movement found by two other shops), and rear brakes that did need replacement. Additionally they recommended replacing the struts, engine belt, and transmission service (had that done 3 months prior). Quoted me 2x the cost of parts and labor and wouldn't give me a bill for parts and labor. Took the car out of state for rear brakes, rotors, and calipers. Got my state inspection at another shop and again they did not find any issue with the brake light or ball joints.

We visited every dealership imaginable in the Manchester NH area. GMC, Mazda, Toyota, Jeep,…read moreChevrolet to name a few. At some of those places, we were treated inappropriately and lied to. We were extremely discouraged. We HATED wasting our weekends trying to find the right vehicle. Then, we decided on purchasing a 2016 Subaru Crosstrek. We LOVE this car. AMAZING in the snow. Sporty, comfortable. But that wasn't made us totally sold that this vehicle was the right one. What sold us was the way Milford Subaru treated us. We told them what we wanted. And without the back and forth, without the negotiating, without dishonesty, they delivered. It was by far the EASIEST Car Buying experience we've ever had. Kris Caron, our salesman and Jeff Diener, the GM are the reasons we bought this car. They promised they could get this deal done, and they did. I have NEVER trusted a dealership...until now. If you enjoy the stress and hassle of buying a car, go see any other dealership. If you want a great vehicle with great customer service, go to Milford.

No pressure sales staff! These folks should be cloned! Knowledgeable, courteous, relatable, but…read morebest of all, low pressure! I will be back when ready to buy. Hope Gill will still be there!

I bought my 4Runner there years ago and my Tundra a few years back. Both quality vehicles and the…read moresalesman was on point. I recommend anyone looking for a quality used Toyota to consider them.

I bought a Subaru Forester from Neat Auto. The price was reasonable, they helped me get a loan and…read morethey were very professional and helpful. I will come here again for my next car. I also love my car!

excellent service, from the time I walked in and laid my car troubles out for them, until I…read morereceived my car back. No hidden agendas at this place, just good honest people trying to make a living not a killing

brought my car in to affordable 28 Westford street Tyngsboro after having a jeep dealership tell me…read moreI needed a transfer case "It was gone was there comment that is what is causing the noise" brought my jeep to affordable and got a wheel bearing replaced. Fixed and running great no noise. Thank you affordable you are my new Shop. Mike