One of the best customer experiences I have indeed ever had. Granite Subaru continues to exceed my…read morecustomer service expectations. My 35K WRX STI service was flawless. Everyone I have ever dealt with at this location has been fantastic and they have specialized service personnel who actually know their vehicles inside and out including variants like the STI. Could not recommend this dealership more for either a new car or service on your existing vehicle, be it a Subaru or not. Honesty for me is key and this dealership communicates directly and honestly which is a rare thing these days.

Dealership lied on Carfax about services done on vehicle. Dealer lost temp plates and ghosted after…read moreasking them to issue new temp plate as required to do per state law. Lazy and lousy service. Test drove car and before buying, salesman Shea told me they actually hadn't yet done the services and would finish them next day. Car had old bad tires on and bad wheel bearings when test driven. I was told repairs would be done next day and car would be delivered as the dealership misrepresented services on the Carfax. Car bought Monday and not delivered until Friday with no communication from salesman about what's going on with the car. Car delivered without temp plates. When I asked salesman where the plates were, he said to just write the temp plate on cardboard. While he's correct, I didn't want to wait around to get pulled over and explain the dealership lost the temp plates. I asked him to please look for the temp plate at the dealership as dealers are required by law to report missing plates and to issue new ones so that the driver isn't liable. He did not respond. $600 admin fee just for dealer to lose temp plates. Salesman also had a funny bit where he pretended to have a voicemail from an interested customer about the car that he showed me the transcript for even though he "isnt one of those salesmen" to try to pressure people. Said he got it the other day but the voicemail was dated that day and the car at that point had been in the dealer's possession for 48 days.

We are a small, veteran owned, transportation company. At the end of June we purchased a 2019 Ford…read moreTransit. Approximately 1 month later the vehicle runs great, our customers love it, and our drivers love it. We have worked with several other companies who sell modified vehicles. New England Motor Car has been by far the best. We will go back to them again. -Dom

Any automobile purchase can be stressful, but when buying a handicap van there are added things to…read moreconsider and to get right. After researching options and reviews, I chose NEMCC, and I am very happy I did. From my first inquiry Craig was responsive, informative, considerate and never pushy. My purchase process was over a few weeks and through it all; the test drive, decision, hand control install, paperwork and follow up, Craig, George, Sean and Jack were all terrific. Experienced, cohesive and organized, they genuinely care about customer satisfaction, which is rare these days. I will add, that the NEMCC showroom, garage and waiting area is comfortable, spacious and clean. Call me old fashioned, but first impressions matter, and most often reflect a company's values and reputation. 5 stars all the way for NEMCC.

We had an outstanding experience with Larry! We initially had no plans to purchase a vehicle, but…read moreafter he walked us through several options within our budget, everything changed. He truly listened, understood exactly what we were looking for, and we ended up buying the same day. There was absolutely no sales pressure--just great options at affordable and competitive prices. The dealership itself was professional, well-organized, and easy to navigate. This was our first time purchasing from MacMulkin, and it certainly won't be our last. I highly recommend stopping by--you won't be disappointed! Sincerely, A mom of two kiddos and a very budget-conscious husband

I rarely take the time to write reviews like this, but my recent experience with the service…read moredepartment was disappointing enough that I felt it needed to be shared. I brought my 2026 CT5-V in for its first service appointment, which included routine maintenance, an alignment, tire balancing, and a safety recall update. I was initially quoted approximately two hours for the work. Instead, the appointment stretched into nearly five hours, with repeated updates of "another 45 minutes" or "about an hour" only after I checked in myself multiple times. What should have been a straightforward maintenance appointment became a complete disruption to my day. Unfortunately, the delays were only part of the issue. Immediately after leaving the dealership and getting on the highway, it was obvious the alignment and tire balance were off. I scheduled another appointment for a few days later at 7:30 AM, hoping for a quick first-in, first-out resolution. After arriving, the vehicle sat untouched for at least 30 minutes, and after roughly two more hours of waiting, I was told the car had only been "test driven" and that no issue could be found. I was then asked to ride with a technician, who acknowledged during the drive that the vehicle was in fact pulling slightly to the left. However, after returning to the dealership, I was told by the service advisor that nothing was wrong with the vehicle, the technician had done everything correctly the first time, and the car would not be put back on the alignment machine or have the tire balance rechecked. Still experiencing the issue, I contacted another GM service department. Within a short time, they found that all four tires were out of balance and that the front-left alignment was off, directly causing the vehicle to drift left at highway speeds. What frustrated me most was not just the original issue, but the repeated dismissal of a legitimate concern despite clear symptoms and confirmation during the test drive itself. Between the communication, time management, and unwillingness to properly re-evaluate the vehicle, this was by far one of the most disappointing dealership service experiences I have had. Pictures show the corrections the other dealership had to make.

I bought a car from here a few months ago and ever since then it's been going down hill. When we…read morefirst got it, it was amazing and seemed perfectly fine but not even two months later the entire transmission gave out. I owe over 5000 dollars on this car and I haven't been able to drive it since the beginning of december and it is now march. I think this is totally unfair and I would not recommend purchasing a vehicle from this place until you examine it Thoroughly and do your research. Make sure they fully look at the car before you hand them a cent. I have also had friends purchase cars here and they all had bad issues. For the price of the cars I do not find it worth it and you are better off purchasing from a real dealership.

These guys are absolutely AMAZING!! Their service was above…read moreand beyond excellent...... My second time there, and I will never go elsewhere!

When I purchased my Volvo from another dealership (first Volvo), I knew that Lovering was going to…read morebe my home base, purely for convenience. At that point I did not have a relationship with either Volvo dealership. Boy has that changed in a very short time! Lovering Volvo has gone above and beyond each time I have had a visit. Whether they were updating my system, changing my oil or recently fixing (and finding a larger problem) with an error code they have gone above and beyond to give outstanding customer service. Cheryl knows her stuff as does Dan! Congratulations Lovering Volvo, your customer support team is outstanding!

I have been speaking with the sales team about an XC90 Hybrid, drove today an hour to go test drive…read morethe car and the dealership never charged the battery. When I asked the Fransesca, she said the battery was drained do to the cold weather. I called this morning before I left to make sure the car was ready for a test drive. Why would you check? I already have a Volvo hybrid and the battery doesn't drain down to zero, if I just charged it this morning, unless there is no battery left and it wasn't charged in the first place. Could people do their jobs! What a waste of time and energy.

Going well so far, but every dealership has its good days and bad days. The Manager Lynda is more…read morethan a friendly hand shake with a smile. She is a positive asset to Allen Mello. Every dealership needs a courteous manager to put clients needs met with follow up calls and text messages. "I am liking my sales team so far"

The incompetence at this jeep dealership is astounding. Our salesperson knew absolutely nothing…read moreabout jeeps and made no effort to learn about them. As potential buyers we knew more about the cars which he joked about. He continued to tell us he had been selling cars for 22 years but in all honesty this seemed like the first car he'd ever sold. He made every mistake in the book including not having us sign the title for the trade in and multiple mistakes on the registration which all told took multiple unreturned phone calls and 3 weeks. We had to demand temporary plates while they figured out their mess. The sales manager is pushy and sneaky. They continued to try to trick us into paying more than the advertised price. When I repeatedly called them out on it, they started making endless jokes at my expense about being "tough, difficult, a pit bull." The jokes continued every time we had to go back to their dealership. I don't think they appreciated a woman calling them out on their deceiving tactics. The only knowledgeable and respectful person we dealt with there was the financial manager, Dakota. Save yourself a lot of hassle and take your business elsewhere.

I was searching for particular older vehicle in really good condition and I found it at S & J…read moremotors. I trusted Stan immediately and found him to be worthy of that trust. It's no surprise they've been successful all these years. If I'm ever in the market for another vehicle, I'll go there first.

Excellent dealership, really easy to deal with, no doc fees, no B.S. Stan was fantastic,…read more friendly, and very helpful. The purchase took about 40 min total, really fast!

5 minutes ago New…read moreHello, my name is James Sullivan. I was on the market for a newer bigger truck for almost 3 months and I that the sales Tommy Malvarosa great smile great personality. He met all my needs. We went over my budget. I ended up getting something better I got a new 2026 tundra hybrid, I Force max Yes, my first brand new vehicle and he treated me like family in the whole process was super easy. I can't say enough about this place. I would totally recommend them. I hope this helps a lot of of people out there on the market for a new truck. I used to drive a Ford but my wife Told me to try something new for once and I have to say night and day difference. I'm in love with my new truck.

I took my 2023 Toyota Corolla to the dealership specifically for an oil change. That was the only…read moreservice I requested. I understand and accept that dealerships may inspect other items during service, but what followed raised serious concerns for me. I was initially charged $153 for the oil change alone. When I questioned the amount, the service advisor who originally helped me was not available, so other employees assisted me. They immediately looked at each other in confusion and even questioned among themselves why the price was so high. When the original advisor returned and realized what we were discussing, his behavior became noticeably nervous and uncomfortable. I explained that I was already concerned because about a year earlier, my wife had taken the same vehicle to the dealership and was charged close to $500 for a wheel alignment the car supposedly needed. At the time, I believed she had been overcharged. Now, once again, I was facing what appeared to be another excessive charge. In addition to the $153 oil change, I was being quoted over $330 total due to an air filter replacement that they claimed had been damaged by rodents. After I questioned the charges and the unusual pricing was noticed by other employees as well, the advisor suddenly stated that the oil change price was "probably a computer mistake" and said he would adjust it. At that point, I also instructed them not to replace the air filter. In the end, my total bill came down to only $68. That is a massive difference from the original amount I was presented with. This experience left me seriously questioning the honesty and transparency of the service department. It also made me wonder whether the air filter was truly damaged as claimed. After this experience, I now have doubts and concerns about the recommendations being made to customers. I felt it was important to leave this review because the entire situation seemed very strange and unprofessional. Needless to say, I will be reconsidering where I take my vehicle for future service and maintenance.

This place and the people in it are truly the best!! I came here after getting jerked around by 2…read moreother Mazda dealerships, by whom I was given nothing but smug attitudes. Tulley literally gave a big warm welcome, and I was instantly helped by Logan. Logan and Ben are the absolute dream team! They were SO patient with me and my many questions (and tight budget). Bob was also amazing when it came time to run credit. Seriously, guys - you are the absolute BEST and I'll never go anywhere else! I'm so grateful for you all. Thank you to the moon for getting me and my son into a safe vehicle at a price we can afford!!

Dishonest and disappointing experience with the service department…read more I scheduled a CarPlay upgrade over the phone and was quoted a clear, "out-the-door" price. When I arrived, they claimed the service cost $30 more and insisted I'd booked online (I hadn't). After I gave them the date and time of my call, they said they'd "honor" the quote but needed to review the recording to find out who supposedly gave me the "wrong" price. The appointment, quoted at 90-120 minutes, took nearly four hours. When I finally got the bill, they'd added a $30 "shop supplies" fee -- the same amount they'd tried to tack on earlier. When I reminded them my quote was out the door, they said every invoice includes that mandatory charge. Whether that's incompetence or dishonesty, it's unacceptable. They honored the price in words, then clawed it back in fees. I won't be returning.