This is one of the best dealerships my family has been to! I leased a car here and have gotten a…read morelot of service done in their service department. Tim, one of their service providers, is always kind, helpful, and informative. I went to another dealership near my job (MA) to get an oil change, and they tried to scam me into new brakes right after I got them done at Granite Subaru. I was worried so I brought it here to have them ensure they were wrong. I've always had a great experience with them and I've been here at least 20 times! When looking for new cars, the salesmen were nice as well. Not overly pushy and was very transparent about the chip problem at the time, showing us their inventory, and recommending we come back in a few months when the issues are sorted (this was during the nationwide chip issue.) Overall can't recommend granite subaru enough!

Time to call Headquarters 856-488-8500 STAY AWAY!!!…read moreCan I leave NEGATIVE STARS?? Finance guy & Salesman Shea, lied about financing! It was the last day of the month we wanted to put down $21k on a $34K Outback. They said it would be easier for them if we financed the whole thing and made a lump payment on the first month of the loan and our monthly payment would be less. We did them a favor and because of their unethical actions, I'm now stuck with a monthly payment more than I can afford. The manger on duty on Wednesday August 12th 2026 told me that all their employees know how car loans work and they never would've said that. Here's where their unethical actions come into play. They actually offered an additional $100 off to help cover the first month of extra finance until we paid the lump sum. Super Manager's only advice was "Hey, you can always refinance!". What a joke.

I have purchased from another dealer previously and NEMC has the best people and service I have…read moreever ever delt with. I have purchased 3 handicap vans from and Sean Campbell he is always there to answer questions and help in any way. I totally recommend New England Motor car

We are a small, veteran owned, transportation company. At the end of June we purchased a 2019 Ford…read moreTransit. Approximately 1 month later the vehicle runs great, our customers love it, and our drivers love it. We have worked with several other companies who sell modified vehicles. New England Motor Car has been by far the best. We will go back to them again. -Dom

Tony and his team provided a no pressure buying experience. Numbers were easy to understand and…read morechanges were gracefully updated. This is my first Chevy and I would not only recommend the product, but the dealership. The finance manager was polite and like the rest of the process, no pressure. Just provided me and my wife with options. Thank you again to Tony and his team!!!!!!

Extremely disappointing service experience…read more This was my first oil change with this dealership, and after only about 3,000 miles I got a LOW OIL warning. That is completely unacceptable and immediately raises questions about whether the oil change was done properly in the first place. I called service and was told the next appointment was about two weeks out, but that I could stop by anytime before 5 PM to get the oil topped off so I wouldn't risk engine damage. I rearranged my day and went there around 4 PM. When I arrived, the service person told me they couldn't do anything. Seriously? Why tell a customer on the phone to come in anytime before 5 if you're going to refuse to help when they actually show up? I was even willing to leave the vehicle there for them to inspect. I asked for a ride home -- no. I asked for a loaner -- no. No solution, no urgency, no ownership. The worst part is that this problem happened shortly after THEIR oil change. Whether the vehicle was underfilled, there is a leak, or something else went wrong, the proper response should have been to inspect it immediately instead of wasting my time and giving me different answers. This is not how you treat a customer when the issue may be connected to work your own technician performed. Poor communication, zero accountability, and terrible customer service. Very disappointing experience and I would think twice before trusting this service department with my vehicle again.

These guys are absolutely AMAZING!! Their service was above…read moreand beyond excellent...... My second time there, and I will never go elsewhere!

I bought a car from here a few months ago and ever since then it's been going down hill. When we…read morefirst got it, it was amazing and seemed perfectly fine but not even two months later the entire transmission gave out. I owe over 5000 dollars on this car and I haven't been able to drive it since the beginning of december and it is now march. I think this is totally unfair and I would not recommend purchasing a vehicle from this place until you examine it Thoroughly and do your research. Make sure they fully look at the car before you hand them a cent. I have also had friends purchase cars here and they all had bad issues. For the price of the cars I do not find it worth it and you are better off purchasing from a real dealership.

Everything!!! I really liked the service technician Cheryl Baldasarro. She had a nice personality…read moreand was very knowledgeable. I was undecided about my tires and she sold me on the ones I got. I just really liked her because she was so knowledgeable.

My service person, Cheryl Bolsonaro was excellent. She was courteous, pleasant, and kept me…read moreinformed as to how my appointment was going. She and others in the service department are one of the reasons I've been going to Lovering Nashua for the past 20 years.

Positives: Beautiful jeep in stock, willing to negotiate, close service center. They have a…read morerunner service to register and get plates; it was just over a week when the plates were available for pick up. Negatives: Sales reps are not very knowledgeable on the jeep's functionality, add ons/upgrades, etc and rather than look something up, would just say "no, it doesn't have that". Also, the first rep would not allow a test drive on the highway. I would never purchase a car without driving it on a highway. Got home, looked up a few things, and after realizing the reps were wrong on the upgrades, had a second visit. This rep was much more helpful, pleasant and willing to research what he didn't know. He also had no issues with a highway test drive. It was a 5 hour process before we signed on the dotted line. This was AFTER already negotiating the final price with the manager the day before. It seemed every application, information form, etc, was from scratch, and each required a 30-60 minute wait before the next process could begin, often having errors which required correction. We were offered complimentary water but no other snacks or ways to pass the time. The after market upsell was uncomfortable. Way too hard-sell and frankly, the tactics were just insulting. I felt like I was in a scene of Glen Garry glen ross. About 2 hours in, the manager was running around the dealership having customers ring a cowbell announcing another sale. I told him we were still waiting on paperwork, but he wanted me to ring the bell anyway. Awkward drawing attention from others inside the dealership, then waiting another 3 hours for the actual sale to be final. Once everything was signed, we were given the spare key. It was in a bag. I'm glad we looked at the fob inside the bag, as they gave us the key to a different jeep. Somehow the original key was then misplaced and it took a 30 minute hunt around the dealership to find it. We used AI to review the initial terms. Im glad we did. The monthly payment was incorrectly calculated (not in our favor). The manager shrugged and said he just types the numbers in and the computer program calculates the monthly payment. The actual loan documents are screen only, so you have to read the managers screen and agree to your signature rather than get a hard copy. We just took a photo of each of the screens and AI was able to read and process from there, but were told it was not possible to get a generic hard copy version of the agreement. AI did bring up a few things we needed to be clear on, as well as note one of the documents was page 1 of 12, but the other 11 pages were missing. Manager apologized and located the remaining 11 and printed them out. Using AI can be uncomfortable, but it absolutely added value during this process and recommended some questions we would not have thought of asking on our own.

The incompetence at this jeep dealership is astounding. Our salesperson knew absolutely nothing…read moreabout jeeps and made no effort to learn about them. As potential buyers we knew more about the cars which he joked about. He continued to tell us he had been selling cars for 22 years but in all honesty this seemed like the first car he'd ever sold. He made every mistake in the book including not having us sign the title for the trade in and multiple mistakes on the registration which all told took multiple unreturned phone calls and 3 weeks. We had to demand temporary plates while they figured out their mess. The sales manager is pushy and sneaky. They continued to try to trick us into paying more than the advertised price. When I repeatedly called them out on it, they started making endless jokes at my expense about being "tough, difficult, a pit bull." The jokes continued every time we had to go back to their dealership. I don't think they appreciated a woman calling them out on their deceiving tactics. The only knowledgeable and respectful person we dealt with there was the financial manager, Dakota. Save yourself a lot of hassle and take your business elsewhere.

I was searching for particular older vehicle in really good condition and I found it at S & J…read moremotors. I trusted Stan immediately and found him to be worthy of that trust. It's no surprise they've been successful all these years. If I'm ever in the market for another vehicle, I'll go there first.

Sold my much loved BMW to S&J motors today. It was a extra car that wasn't getting the attention it…read moreneeded. Nick was great to work with and it was a overall great experience. If I'm ever looking for a used car or going to sell a used car again I would definitely go back.

After driving my RAV4 for almost 12 years, it was finally time for a new one. I started looking…read moreback in February when the 2026 models first started hitting the market, and working with Michael Howard at Toyota of Nashua made the entire experience incredibly easy from start to finish. Michael kept me updated every step of the way -- explaining the process, letting me know when my RAV4 was allocated, when it was being built, when it was on the train, and when it was scheduled to arrive. His communication and follow-through were outstanding. The actual buying process was the easiest car-buying experience I've ever had. It was probably the fifth or sixth Toyota dealership I visited, and it was by far the best experience. I walked in, told them exactly what I wanted, and they gave me a price that was considerably better than any other dealership -- without any haggling or games. I wouldn't hesitate to buy from them again. Highly recommend Michael Howard and the team at Toyota of Nashua!

I took my 2023 Toyota Corolla to the dealership specifically for an oil change. That was the only…read moreservice I requested. I understand and accept that dealerships may inspect other items during service, but what followed raised serious concerns for me. I was initially charged $153 for the oil change alone. When I questioned the amount, the service advisor who originally helped me was not available, so other employees assisted me. They immediately looked at each other in confusion and even questioned among themselves why the price was so high. When the original advisor returned and realized what we were discussing, his behavior became noticeably nervous and uncomfortable. I explained that I was already concerned because about a year earlier, my wife had taken the same vehicle to the dealership and was charged close to $500 for a wheel alignment the car supposedly needed. At the time, I believed she had been overcharged. Now, once again, I was facing what appeared to be another excessive charge. In addition to the $153 oil change, I was being quoted over $330 total due to an air filter replacement that they claimed had been damaged by rodents. After I questioned the charges and the unusual pricing was noticed by other employees as well, the advisor suddenly stated that the oil change price was "probably a computer mistake" and said he would adjust it. At that point, I also instructed them not to replace the air filter. In the end, my total bill came down to only $68. That is a massive difference from the original amount I was presented with. This experience left me seriously questioning the honesty and transparency of the service department. It also made me wonder whether the air filter was truly damaged as claimed. After this experience, I now have doubts and concerns about the recommendations being made to customers. I felt it was important to leave this review because the entire situation seemed very strange and unprofessional. Needless to say, I will be reconsidering where I take my vehicle for future service and maintenance.

BE SUPER CAREFUL DEALING WITH THESE GUYS. Handed over my…read morekeys to have something installed and was told 2 hour wait. Told by parts department that week that it would $350 + labor and a 2 hour service. Look at the invoice, $450 for for the part and slipped in an extra hour of labor. Tried gouging me for an extra $350 i wouldn't have noticed if i didn't look at the invoice before hand.

Dishonest and disappointing experience with the service department…read more I scheduled a CarPlay upgrade over the phone and was quoted a clear, "out-the-door" price. When I arrived, they claimed the service cost $30 more and insisted I'd booked online (I hadn't). After I gave them the date and time of my call, they said they'd "honor" the quote but needed to review the recording to find out who supposedly gave me the "wrong" price. The appointment, quoted at 90-120 minutes, took nearly four hours. When I finally got the bill, they'd added a $30 "shop supplies" fee -- the same amount they'd tried to tack on earlier. When I reminded them my quote was out the door, they said every invoice includes that mandatory charge. Whether that's incompetence or dishonesty, it's unacceptable. They honored the price in words, then clawed it back in fees. I won't be returning.