Terrible... RUDE..... Set up an afternoon appointment 2x's for septic cleaning due to traveling in from out of the area. Spoke to the driver about times so we would not miss them, set up a 1pm time both trips, were told they were running behind because they had this job or that job and would be over in the afternoon, perfect. Arrived at the property and the driver said they would need to reschedule for Friday( from Wed) and would get back to us or would come Friday, no call to confirm they would definitely be there. Called Friday while on our way to the house again from out of area. Told the driver by phone that we would be at the property around 10, on 9:30am phone call driver said they'd be there in the afternoon as they were in another area far away with 2 calls and busy. We left the property at 1020 to go to the hardware store down the street and we get a call the driver is at the house and will not wait for us to return. We told them to start pumping we would be right there, the driver yelled get someone else and hung up. Texted and called him back but no answer. Called the office not once did anyone answer their phones. Heard from a neighbor the owner is quite rude and this is the person we dealt with on the phone. read more

they spilled sewage on my driveway ,didn't clean it up i didnt see before i left for work when my wife came home she stepped in it. not cool! will not use them again read more

Horrible, the lady on the phone said someone would be by later in the day but no one showed up. The next morning this guy that seemed to be either drunk or high pulled into my driveway blocking my car, well I was in the shower because they weren't open yet (We called because they didn't show up the night before, so I jumped in the shower quick), so my mother goes out and he says my car isn't in the way he can go around the car to pump the backed up sewer. Then my poor mother who is 75 years old got upset because the lady on the phone said payments could be made because it was an emergency. well I guess this angered the man, he decided the car needed to be moved NOW and my mother does not drive so I had to do it I was already trying to hurry to get outside so I quickly leave the shower shampoo still in my hair roll it up in a towel and this man starts wailing on the horn, still rushing I grab the only cloths I could find I get outside and I throw my hands in the air and say "I'm coming I was in the shower I'm not coming out naked," well he stars swearing and yelling at me say "I AIN'T GOT TIME for this sh**, either move the car or I am leaving," Okay well you have to move so I can move my car,(My car was up as far as it could go). He starts yelling at me again saying the same statement I aint got time for this sh**. I walked to my car and waited for him to move but he just kept yelling out his window you have to move your F***** car," Then, "I aint got time for this sh*** and left, my mother was in tears it was terrible. I don't think anyone should be treated like that, be forewarned they are nasty people. and it was actually the 2nd time they had to come the previous year they did some other work and that first time they were still very rude but at least that time they didn't curse and threaten us leaving my mother in tears and that time they did send a bill and it was paid off quickly so I don't know why this man had to act like this other than he was drunk or something other. read more