Best customer service I've experienced in any market!!! From sales, financing, service, and auto…read morebody... Larsen Auto has been wonderful to me. I most recently had my vehicle in for routine maintenance, (oil change, tire rotation...) and I also asked them to look into a service alert with my park assist & collision warning that had appeared. The issue was quickly identified and the service manager immediately began working with GM to cover the repair (as it was, for whatever reason, not covered by my warranty). Larsen Auto takes care of its customers!!!

We have been using Larsen since we moved here a year ago for all of our auto needs. They are simply…read moreunsurpassed in customer service and honesty. There is not enough space to describe all the situations they have proven themselves in. We have lived in 4 states and have never come across a business like this one in any area or line of business

Thank you to Amery Chevrolet (AC) and their staff! I discovered an SUV on their website introducing…read moreme to what appeared I had been looking for with a specific engine. After reading the online reviews, my first phone call to AC was with Delaney who provided transparent information I needed in response to my questions including who would be available to assist in a test drive once I arrived from the Metro area. When indicating I was not familiar with the area, Sales Associate, Angel, took the time to ride with me (and my son) allowing us to get an accurate feel for the vehicle and educating us about the numerous options of which I was unfamiliar. Once deciding to move forward with the purchase, Angel listened to those terms that were important to close on the transaction. And for those with which he was unsure, there was no hesitation in enlisting John's assistance as AC's Sales Manager. We signed an additional 'We Owe' document with Sales Manager, Lacy, that included those terms ensuring I did not need to be concerned something would slip through the figurative cracks. While waiting on those items to be completed, AC's Service Manager, Julie, talked directly with me to assist in any information update. John and Angel continued to stay engaged during the entire process. After receiving the vehicle, I scheduled a look-over appointment with our long-time personal mechanic of 20+ years. He commented we had made a good decision and it should serve us well. Thanks again, AC!

This would be a zero rating if i could. Last week I contacted them about a truck they had for sale…read more We got all the way down to the point where we had an agreed upon price. I told them on Friday at 3:17 in the afternoon that my wife and I will talk it over and let them know. I got back to them on Saturday and told them we would take it. I then got an email from Delaney Pierce, their "business manager" stating that they had two test drives they needed to honor which shocked me. I wrote back to her and told her i will send a down payment now. She did not respond so i called her back. She stated that she must honor the test drives scheduled for today. That is total hogwash. I had the offer and I was wanting to put down my deposit before any test drives. I have purchased over 30 vehicles in my life and never had a more downer experience. One would think, the test drivers would of been told it was sold. I asked a local dealer and he said that they probably had a family member or "Pillar of the community" interested. Delaney also was rude on the phone and lied to me several times, the first being that we had been in contact for several weeks about the truck, which we were not, it wasn't even a week. She also stated that these people were local and i was from out of town..to which i responded, "what does that matter?" My wife and I ended up taking Friday off to come and pick up the truck and they knew that. If you are from out of town, stay away from this dealership. If i would of read all the reviews sooner, I would not have contacted them at all. Live and learn. MIke

The owner Chuck, and Darcy the salesman were extremely nice and accommodating for my first real car…read morepurchase. If you are looking for a used car in the twin cities, I would highly recommend taking the drive out to Lindstrom and have a chat with these guys.

From the owner: Call Chuck for a great reconditioned vehicle. We have our…read moreown financing available.

I bought a Groupon and when I called to redeem I was immediately told there was a $30-40 up charge…read morebased on my vehicle (midsize suv). Then when I arrived I was told there'd be another up charge for pet hair. In total I paid almost 200 so the Groupon is misleading IMO and all they did was vacuum the car and put tire shine on the wheels. As for quality of the service? There's still dirt all over my doors, they don't dress or shine the dash/doors, they didn't even clean the interior of my tailgate, and the ketchup on seatbelt? Still there.

I got a deal on Groupon for interior, exterior detailing and headlight restoration and would…read moredefinitively come back. All those services cost $146 total, usually just one service comes out to that total. The start were so kind and easy to work with. Thank you!

I had the misfortune of buying a new 2022 Chevy colorado 2 weeks before the May 2022 Hail storm…read more My car was severely damaged. Don Johnson Collision in Cumberland did a great job repairing it. Then in January 2023, I hit a patch of black ice and back to the shop we went. I no sooner got it back and I hit a deer 50 feet from where the black ice was! 2 weeks later I hit a deer that took out the passenger side of my truck. Don Johnson's team has fixed my truck 3 times and each time it comes back better than it did when I first bought it. Kerri and Ryan are awesome and always make sure to keep their customers informed. Take it to Don Johnson for repairs. You won't be disappointed.

My husband and I are still in awe over the service we received from this dealership! We were on our…read moreway from the Twin Cities to "open" our Summer home on Madeline Island, when the driver's window went down, but did not come back up! The weather forecast was for rain and snow that weekend and we now had a vehicle with an open window! We pulled into Don Johnson Ford in Cumberland (we were driving a Lincoln), and asked if there was any way that they could look at it, and help us out. They advised that their schedule was full, but they would see what they could do. (We were trying to make one of the very few ferries for the day, so were under a significant time crunch!) Within 45 minutes, they had removed the door and were able to bring the window back up, and then secured it for us! (If they had had the parts, they would have fixed it too!) We made the ferry we were originally hoping for! Logan, Thanks for all you did for us! Saying "Thanks" does not seem adequate, so I will add: If Don Johnson Cumberland Motors is not your dealership...IT NEEDS TO BE! THEY ARE AMAZING! Patti G 4-20-2023

Brad Carlisle helped us get our new to us vehicle.. He is such a friendly, fun guy to deal with. He…read morewas patient with teaching us how some of the new things on it worked and didn't rush us out the door.. Swant Graber is full of nice people to help you with your needs..

I just purchased a new 2024 Bronco Sport Badlands and got a fantastic deal. I've purchased 7 or 8…read morenew fords over the years, from several different dealerships and Swant Graber Ford is, by far, the best dealership I've ever worked with. Brad Carlisle made the whole process easy and stress free. The entire staff was very friendly and professional. Outstanding! Randy B.

They are truely professionals and they were able to help me out via a consignment sale. Through…read moreout the entire process I was kept informed so obviously their communication is excellent!

These guys are friendly and filled with that small town charm. They have competitive hourly rate…read morefor a service technician and are knowledgeable and skillful.

I have brought my vehicle in to be serviced several times for things that I'm not capable of fixing…read moremyself. I have had the absolute best experiences every time I come in. From the time I call until the time I settle my bill it's always excellent customer service and fast service too. I wish I would have purchased my vehicle here as well. The place I did purchase my vehicle at could learn a thing or two about good customer service.

Customer satisfaction is not important to the owners if this location. For years getting service or…read moreoil changes at this dealership has been a struggle. They refuse to take any appointments for oil changes and they don't care that customers want appointments. I have gone several times to get an oil change this month to be turned away because they are too busy and can't get it done before they close. So I ask when would be a better time. They always say between 2-3 pm. Yet that's the time I've been coming and I keep getting refused service. I pressed and asked why appointments can't be made and was told it's because the owners don't feel it's necessary. Um clearly the owners are clueless because the customers want it and when customers are being turned away it's clear you need appointments. I was told the owners are aware that customers want appointments but they refuse to do it.

This is a quality dealership. Customer service is excellent and all of their agent's are polite,…read moreknowledgeable, and fair. If you're looking for a used car, this should be your first stop.

I've been doing business with Poquet for over 15 years. I've bought cars there at least three…read moretimes and it was a great experience. I've also always serviced my cars there--as they seemed fair in terms of their maintenance recommendations and keep track of what needs to be done based on mileage. Yesterday, I spent over $1,000 for 35,000 mile maintenance. I went to pay my bill and learned they are now charging 3 percent surcharge for using credit cards. No heads up for me to let me know. I could have written a check--but didn't have a checkbook with me--and who tf writes checks anymore? Then, in addition to labor charges (makes sense) I got charge a "Shop Fee". Seriously?

I recently bought a beautiful used Volkswagen Passat from Cooper Motors and salesman Alex Turner…read more Throughout my entire car buying experience, Mr. Turner was incredibly professional and always kept my best interest in mind. I love my new car and I enjoyed the experience Alex Turner and the team at Cooper Motors provided me. I am certain my new car will last me very long, but I would visit Alex again next time!

From the owner: Used vehicles under $10,00 and under.read more