Sales department is great! The service department sucks! 2/3 of the issues I've had with my truck…read moreI've had to fix myself, because their "mechanics" can't figure anything out unless it's on a scan tool! .... Seriously incompetent.

Sold me a pricey 2015 Ford Taurus SHO with just 30,000 mi on it, just two months ago ... including…read morewhat turned out to be a defective battery ! Wind up stranded in a store parking lot 25 miles from home at 9:30 PM on the evening of 4th of July 2017. Battery was so "shot" it wouldn't even take a jump-start !! Had to leave vehicle there overnight pay $60.00 cab fare to get home. Called dealership next morning to detail my plight and the Service Department comment was : "Hmmmm ? Guess you better call a tow truck and get it towed somewhere". Offered no help whatsoever. Same dealership that asked me to please fill out the on-line Ford Motor Company - Dealer Satisfaction Survey with "very satisfied" answers for all questions right after I made the purchase, which unfortunately .... I did ! Don't I feel the damn "fool" !!! Beware of these guys !! P. S. Called Hudson Ford - Hudson, WI .... who previously had absolutely nothing to do with this car. They recommended Roberts Towing - Roberts, WI who did a 'great' job of responding immediately. Seems Johnson Ford knowingly sold me a car with a "hole" in the battery !!! Hudson Ford installed a new battery and got Ford Motor Co. to pay for the new battery AND the tow. Zero cost to me ! Hudson Ford are good people ! They'll get all my business now. YOU should consider them too ! Johnson Motors ....is DEAD to me now !!

I spent twenty years in the automotive industry and have established connections with many dealers…read moreand friends who are salespeople. After leaving the business, I've purchased two vehicles, both from Bernards. When someone asks me for help when seeking a new car, I always send them to the same place. Why? Because Bernards does business the right way! Thank you, Fleets, Jay, Nick, Mike, and everyone at Bernards for stepping up and doing the right thing after my warranty company would not. Now I have another story to tell when asked where someone should purchase their next vehicle!

I recently purchased two vehicles from Chase Paulson at Bernard's Chrysler Dodge Jeep Ram and had…read morean exceptional experience on both occasions. I selected Bernard's, and specifically reached out to Chase, after reading really positive reviews from other buyers. For our Jeep, Chase tracked down the exact vehicle we wanted at another dealership (since they didn't have our preferred color on the lot) and took care of all the details on our behalf so it was a seamless dealer swap and buy process. For our Ram truck, Chase worked with me on a few options before we decided on a custom order. He was super thorough and responsive in ensuring the build specs and pricing fit our needs and he kept us in the loop during the build and delivery process. I appreciate that Chase never made it feel like a sales process. He listened to what we wanted and worked hard to meet our needs -- completely coordinated our trade-ins, never pushy, and always communicated at our pace. I highly recommend Chase and the Bernard's dealership team and will definitely work with him again.

Leased a 2024 Buick Envista back in February 2024 for 2 years from Ryan S. He worked very hard to…read morefind me this Buick with a price I could afford. It is a great car for us. Good gas milage too. Now that our lease is almost up. We have starting working with him for our 2026 model. I had a ton of questions for him and his manager Scott. They were more than happy to answer them all and if you were to know me. I'm hard to deal with. Great service from both the sale and service department staff. Plus they always have free coffee and treats in the lounge.................. Please look for my next review after I pick up my next new car in February...

I have nothing but good things to say!! Stefan and Paige did amazing helping us find a car in our…read moreprice range for our family of 5 and we're not pushy with the process and made it go smoothly. We really appreciate your business for us thanks so much for everything! Highly recommend if you don't have the best credit they can help you!!

I bought a used Jeep from Bernard's in Nov. 2022. I drove…read morefrom 4 hours away to trade my car. I emailed photos and talked on the phone to Parker prior to going. They were great to deal with and had no surprises and good on the trade value. I appreciated their kindness and professionalism. Thank you!

From the owner: Bernard's Chrysler Dodge Jeep Ram, located in New Richmond, WI provides a diverse selection of new…read moreChrysler, Dodge, Jeep, and RAM vehicles to the Greater Stillwater, MN area. We also offer a variety of quality used cars, trucks, and SUVs from top manufacturers. Our dedicated sales staff is here to help you find the perfect new or used vehicle, serving customers from Stillwater, Woodbury, and Eau Claire.

Not too common that you run into such honest people. Didn't know me from Adam and they helped me…read moreout in a bind. Could not recommend more.

It's the holidays and of course my car starts acting up. I dropped my keys in their key drop the…read moreday after thanksgiving and received a call around noon Monday morning. Ian walked me through the whole vehicle inspection, told me what was necessary to fix, what was suggested to get fixed and broke down the cost beautifully. I couldnt recomend these guys more! I definitely will be back!

Do not buy anything from this dealership, they are crooks, paid 25,000 dollars for a pickup truck…read morelasted 2 weeks then had to replace the motor, all they said was that's the risk of buying a used ​vehicle. The replacement motor was 10,000 dollars. ​if I could rate them zero I would.

I had a positive experience with these people. The salesman, Ron, that I was emailing was very…read moreinformative and prompt in his responses. They were easy to work with, and taking a car on a test drive was a breeze. I ended up going in a different direction with a vehicle (nothing of their fault, nor the vehicle) but I would not be hesitant at all working with them in the future.