I recently bought a beautiful used Volkswagen Passat from Cooper Motors and salesman Alex Turner…read more Throughout my entire car buying experience, Mr. Turner was incredibly professional and always kept my best interest in mind. I love my new car and I enjoyed the experience Alex Turner and the team at Cooper Motors provided me. I am certain my new car will last me very long, but I would visit Alex again next time!

From the owner: Used vehicles under $10,00 and under.read more

I stopped in one day to look at some vehicles and ended up getting help from Stefan Wood. He helped…read moreme find the perfect car for the price I wanted. I bought it the next day.

Leased a 2024 Buick Envista back in February 2024 for 2 years from Ryan S. He worked very hard to…read morefind me this Buick with a price I could afford. It is a great car for us. Good gas milage too. Now that our lease is almost up. We have starting working with him for our 2026 model. I had a ton of questions for him and his manager Scott. They were more than happy to answer them all and if you were to know me. I'm hard to deal with. Great service from both the sale and service department staff. Plus they always have free coffee and treats in the lounge.................. Please look for my next review after I pick up my next new car in February...

Sales department is great! The service department sucks! 2/3 of the issues I've had with my truck…read moreI've had to fix myself, because their "mechanics" can't figure anything out unless it's on a scan tool! .... Seriously incompetent.

Sold me a pricey 2015 Ford Taurus SHO with just 30,000 mi on it, just two months ago ... including…read morewhat turned out to be a defective battery ! Wind up stranded in a store parking lot 25 miles from home at 9:30 PM on the evening of 4th of July 2017. Battery was so "shot" it wouldn't even take a jump-start !! Had to leave vehicle there overnight pay $60.00 cab fare to get home. Called dealership next morning to detail my plight and the Service Department comment was : "Hmmmm ? Guess you better call a tow truck and get it towed somewhere". Offered no help whatsoever. Same dealership that asked me to please fill out the on-line Ford Motor Company - Dealer Satisfaction Survey with "very satisfied" answers for all questions right after I made the purchase, which unfortunately .... I did ! Don't I feel the damn "fool" !!! Beware of these guys !! P. S. Called Hudson Ford - Hudson, WI .... who previously had absolutely nothing to do with this car. They recommended Roberts Towing - Roberts, WI who did a 'great' job of responding immediately. Seems Johnson Ford knowingly sold me a car with a "hole" in the battery !!! Hudson Ford installed a new battery and got Ford Motor Co. to pay for the new battery AND the tow. Zero cost to me ! Hudson Ford are good people ! They'll get all my business now. YOU should consider them too ! Johnson Motors ....is DEAD to me now !!

Since they started at the new location they have been much shadier about pricing and repairs. Two…read moretimes I've brought in my car to check on some warning lights and been charged absurd amounts for fixes only to end up leaking fluid a week or two later. This car isn't even a decade old yet. Used to be reputable but I would stay away from them now that they've increased in size and overhead.

They are not trustworthy. Took my car in for an alignment n to see why my back tire was wearing. As…read moreI had put on four brand new tires about 12,000 miles ago. They told me I needed front brakes immediately. Little did they know that I had just changed the all brakes/rotors so they were brand new. Told me my back shocks were bad and leaked out all the oil. Is why my one back tire was wearing. (ridiculous !!) And they would not warranty this new tire if I did not change the shocks. (why would a tire be warranty for wear anyway?) At this point, I did not trust them. So I paid for the alignment and a new tire and left. Checked my shocks. They had great resistance and there was no oil leaked out. Though they were rusty, but still great working condition as should be. The alignment they had done was bad as my steering wheel was sitting at 11 o'clock instead of straight up. I took it back in. They did the alignment again. And then told me that I needed four new tires is the reason the alignment went out right away. (it did not go out right away, it was bad from the second. I drove it off their lot because it was not done properly in the first place.) This guy should have at least looked at their history before telling me that I need for brand new tires to see that they had just put on a brand new tire two weeks ago. They lie and use scare tactics to have you do a service that you do not need. I would never go back. And I would never recommend them to anyone. As I sat and waited for them to redo the alignment, anyone that picked up their vehicle in that hour and a half, they were told that they needed this and needed that. So it is common practice for them to do this to everyone. I mean come on, why would they tell me I need to change my front brakes immediately when there was absolutely no wear at all on them because they were literally brand new. Had someone else look at my vehicle. The rear axle was pushed over to the side a a little bit. They fixed the problem. I borrowed my vehicle a lot to people who need it. Someone must've smashed a curb. Anyway, was the reason for that black Tire wearing. That is why I took my vehicle into St. Croix automotive in the first place. But was absolutely nothing that they did to have a solution for the problem that I actually had. All this makes me wonder if they actually change peoples oil and filter. Or just say they did, and charge them.

Best customer service I've experienced in any market!!! From sales, financing, service, and auto…read morebody... Larsen Auto has been wonderful to me. I most recently had my vehicle in for routine maintenance, (oil change, tire rotation...) and I also asked them to look into a service alert with my park assist & collision warning that had appeared. The issue was quickly identified and the service manager immediately began working with GM to cover the repair (as it was, for whatever reason, not covered by my warranty). Larsen Auto takes care of its customers!!!

We have been using Larsen since we moved here a year ago for all of our auto needs. They are simply…read moreunsurpassed in customer service and honesty. There is not enough space to describe all the situations they have proven themselves in. We have lived in 4 states and have never come across a business like this one in any area or line of business

Highly recommend!! They do all the service on my vehicles including detailing. Have never had an…read moreissue and very fair pricing. I have always been able to schedule around my availability which is a plus as far as I'm concerned. If you are looking to purchase a vehicle great place for that too we have purchased several and been very happy. They are always happy to see us and treat us like family! Definitively 5+++ stars

I bought a Groupon and when I called to redeem I was immediately told there was a $30-40 up charge…read morebased on my vehicle (midsize suv). Then when I arrived I was told there'd be another up charge for pet hair. In total I paid almost 200 so the Groupon is misleading IMO and all they did was vacuum the car and put tire shine on the wheels. As for quality of the service? There's still dirt all over my doors, they don't dress or shine the dash/doors, they didn't even clean the interior of my tailgate, and the ketchup on seatbelt? Still there.

This is a quality dealership. Customer service is excellent and all of their agent's are polite,…read moreknowledgeable, and fair. If you're looking for a used car, this should be your first stop.

Had a car being saved for me and they were the one holding up the sale of the vehicle to repair…read moresomething. Turns out while being held for repair before purchase they sold it to another party. Very shady and misleading. Wouldn't recommend