I spent twenty years in the automotive industry and have established connections with many dealers…read moreand friends who are salespeople. After leaving the business, I've purchased two vehicles, both from Bernards. When someone asks me for help when seeking a new car, I always send them to the same place. Why? Because Bernards does business the right way! Thank you, Fleets, Jay, Nick, Mike, and everyone at Bernards for stepping up and doing the right thing after my warranty company would not. Now I have another story to tell when asked where someone should purchase their next vehicle!

I recently purchased two vehicles from Chase Paulson at Bernard's Chrysler Dodge Jeep Ram and had…read morean exceptional experience on both occasions. I selected Bernard's, and specifically reached out to Chase, after reading really positive reviews from other buyers. For our Jeep, Chase tracked down the exact vehicle we wanted at another dealership (since they didn't have our preferred color on the lot) and took care of all the details on our behalf so it was a seamless dealer swap and buy process. For our Ram truck, Chase worked with me on a few options before we decided on a custom order. He was super thorough and responsive in ensuring the build specs and pricing fit our needs and he kept us in the loop during the build and delivery process. I appreciate that Chase never made it feel like a sales process. He listened to what we wanted and worked hard to meet our needs -- completely coordinated our trade-ins, never pushy, and always communicated at our pace. I highly recommend Chase and the Bernard's dealership team and will definitely work with him again.

I recently bought a beautiful used Volkswagen Passat from Cooper Motors and salesman Alex Turner…read more Throughout my entire car buying experience, Mr. Turner was incredibly professional and always kept my best interest in mind. I love my new car and I enjoyed the experience Alex Turner and the team at Cooper Motors provided me. I am certain my new car will last me very long, but I would visit Alex again next time!

From the owner: Used vehicles under $10,00 and under.read more

Leased a 2024 Buick Envista back in February 2024 for 2 years from Ryan S. He worked very hard to…read morefind me this Buick with a price I could afford. It is a great car for us. Good gas milage too. Now that our lease is almost up. We have starting working with him for our 2026 model. I had a ton of questions for him and his manager Scott. They were more than happy to answer them all and if you were to know me. I'm hard to deal with. Great service from both the sale and service department staff. Plus they always have free coffee and treats in the lounge.................. Please look for my next review after I pick up my next new car in February...

I have nothing but good things to say!! Stefan and Paige did amazing helping us find a car in our…read moreprice range for our family of 5 and we're not pushy with the process and made it go smoothly. We really appreciate your business for us thanks so much for everything! Highly recommend if you don't have the best credit they can help you!!

Sales department is great! The service department sucks! 2/3 of the issues I've had with my truck…read moreI've had to fix myself, because their "mechanics" can't figure anything out unless it's on a scan tool! .... Seriously incompetent.

Sold me a pricey 2015 Ford Taurus SHO with just 30,000 mi on it, just two months ago ... including…read morewhat turned out to be a defective battery ! Wind up stranded in a store parking lot 25 miles from home at 9:30 PM on the evening of 4th of July 2017. Battery was so "shot" it wouldn't even take a jump-start !! Had to leave vehicle there overnight pay $60.00 cab fare to get home. Called dealership next morning to detail my plight and the Service Department comment was : "Hmmmm ? Guess you better call a tow truck and get it towed somewhere". Offered no help whatsoever. Same dealership that asked me to please fill out the on-line Ford Motor Company - Dealer Satisfaction Survey with "very satisfied" answers for all questions right after I made the purchase, which unfortunately .... I did ! Don't I feel the damn "fool" !!! Beware of these guys !! P. S. Called Hudson Ford - Hudson, WI .... who previously had absolutely nothing to do with this car. They recommended Roberts Towing - Roberts, WI who did a 'great' job of responding immediately. Seems Johnson Ford knowingly sold me a car with a "hole" in the battery !!! Hudson Ford installed a new battery and got Ford Motor Co. to pay for the new battery AND the tow. Zero cost to me ! Hudson Ford are good people ! They'll get all my business now. YOU should consider them too ! Johnson Motors ....is DEAD to me now !!

they did an OK job for two of my cars at great discount than a dealer shop…read more John Li

They are not trustworthy. Took my car in for an alignment n to see why my back tire was wearing. As…read moreI had put on four brand new tires about 12,000 miles ago. They told me I needed front brakes immediately. Little did they know that I had just changed the all brakes/rotors so they were brand new. Told me my back shocks were bad and leaked out all the oil. Is why my one back tire was wearing. (ridiculous !!) And they would not warranty this new tire if I did not change the shocks. (why would a tire be warranty for wear anyway?) At this point, I did not trust them. So I paid for the alignment and a new tire and left. Checked my shocks. They had great resistance and there was no oil leaked out. Though they were rusty, but still great working condition as should be. The alignment they had done was bad as my steering wheel was sitting at 11 o'clock instead of straight up. I took it back in. They did the alignment again. And then told me that I needed four new tires is the reason the alignment went out right away. (it did not go out right away, it was bad from the second. I drove it off their lot because it was not done properly in the first place.) This guy should have at least looked at their history before telling me that I need for brand new tires to see that they had just put on a brand new tire two weeks ago. They lie and use scare tactics to have you do a service that you do not need. I would never go back. And I would never recommend them to anyone. As I sat and waited for them to redo the alignment, anyone that picked up their vehicle in that hour and a half, they were told that they needed this and needed that. So it is common practice for them to do this to everyone. I mean come on, why would they tell me I need to change my front brakes immediately when there was absolutely no wear at all on them because they were literally brand new. Had someone else look at my vehicle. The rear axle was pushed over to the side a a little bit. They fixed the problem. I borrowed my vehicle a lot to people who need it. Someone must've smashed a curb. Anyway, was the reason for that black Tire wearing. That is why I took my vehicle into St. Croix automotive in the first place. But was absolutely nothing that they did to have a solution for the problem that I actually had. All this makes me wonder if they actually change peoples oil and filter. Or just say they did, and charge them.

Best customer service I've experienced in any market!!! From sales, financing, service, and auto…read morebody... Larsen Auto has been wonderful to me. I most recently had my vehicle in for routine maintenance, (oil change, tire rotation...) and I also asked them to look into a service alert with my park assist & collision warning that had appeared. The issue was quickly identified and the service manager immediately began working with GM to cover the repair (as it was, for whatever reason, not covered by my warranty). Larsen Auto takes care of its customers!!!

We have been using Larsen since we moved here a year ago for all of our auto needs. They are simply…read moreunsurpassed in customer service and honesty. There is not enough space to describe all the situations they have proven themselves in. We have lived in 4 states and have never come across a business like this one in any area or line of business

I got a deal on Groupon for interior, exterior detailing and headlight restoration and would…read moredefinitively come back. All those services cost $146 total, usually just one service comes out to that total. The start were so kind and easy to work with. Thank you!

This place is fantastic along with the customer service. I came in because of an exhaust issue,…read morehaving no idea what was going on. When I got in there they looked at my car and welded a crack in my exhaust free of charge for me. The whole process took about 25 minutes.

We've bought and sold 3 cars now through Poquet and can speak highly of the experience. Forget…read moreabout the usual negatives of the like overpriced vehicles, pushy sales people, worrying about the quality of the cars and difficult price negotiations. Personally, unless I really can't find a car I like at Poquet, I'm never going anywhere else.

I've had many dealership experiences over the years but nothing compares to Poquet and their…read moremission to put the customer first. They were extremely fair and willing to work with me throughout the whole process. Purchasing my Acura was a five star experience and I look forward to doing business with them again! Thank you to Brad and the entire Poquet team for exceptional customer service.

The owner Chuck, and Darcy the salesman were extremely nice and accommodating for my first real car…read morepurchase. If you are looking for a used car in the twin cities, I would highly recommend taking the drive out to Lindstrom and have a chat with these guys.

From the owner: Call Chuck for a great reconditioned vehicle. We have our…read moreown financing available.