Chris was awesome! Helpful, friendly and went out of his way to insure I was taken care of…read more Hearing him talk to the other technicians, they all take good care of their customers.

If I could give this company zero stars I would. They were not only three and a half hours late to…read morecome get my car, they took over two hours to get it to the intended destination, which was a measly forty five minutes away. They then their billing system messed up and caused issues. The only thing good I can say is they did give me a minor discount do to their billing issues. Always check your invoice.

they did an OK job for two of my cars at great discount than a dealer shop…read more John Li

They are not trustworthy. Took my car in for an alignment n to see why my back tire was wearing. As…read moreI had put on four brand new tires about 12,000 miles ago. They told me I needed front brakes immediately. Little did they know that I had just changed the all brakes/rotors so they were brand new. Told me my back shocks were bad and leaked out all the oil. Is why my one back tire was wearing. (ridiculous !!) And they would not warranty this new tire if I did not change the shocks. (why would a tire be warranty for wear anyway?) At this point, I did not trust them. So I paid for the alignment and a new tire and left. Checked my shocks. They had great resistance and there was no oil leaked out. Though they were rusty, but still great working condition as should be. The alignment they had done was bad as my steering wheel was sitting at 11 o'clock instead of straight up. I took it back in. They did the alignment again. And then told me that I needed four new tires is the reason the alignment went out right away. (it did not go out right away, it was bad from the second. I drove it off their lot because it was not done properly in the first place.) This guy should have at least looked at their history before telling me that I need for brand new tires to see that they had just put on a brand new tire two weeks ago. They lie and use scare tactics to have you do a service that you do not need. I would never go back. And I would never recommend them to anyone. As I sat and waited for them to redo the alignment, anyone that picked up their vehicle in that hour and a half, they were told that they needed this and needed that. So it is common practice for them to do this to everyone. I mean come on, why would they tell me I need to change my front brakes immediately when there was absolutely no wear at all on them because they were literally brand new. Had someone else look at my vehicle. The rear axle was pushed over to the side a a little bit. They fixed the problem. I borrowed my vehicle a lot to people who need it. Someone must've smashed a curb. Anyway, was the reason for that black Tire wearing. That is why I took my vehicle into St. Croix automotive in the first place. But was absolutely nothing that they did to have a solution for the problem that I actually had. All this makes me wonder if they actually change peoples oil and filter. Or just say they did, and charge them.

Recently contacted Jerry at A&G Auto to inquire about an estimate and his schedule to do a tune up…read moreincluding replace timing belt, water pump, serpentine belt, spark plugs and wires. 5 star service on everything. Not only reasonable, but honest, prompt, professional and straight forward. We will be repeat customers when needing anything further. I don't do reviews often but when I receive such top notch service and recommend someone it's noteworthy. Highly recommend this business.

From the owner: A&G Auto is a locally owned and operated auto repair shop serving New Richmond, WI and surrounding…read moreSt. Croix County communities. We provide honest, reliable automotive repair and maintenance including brakes, engine diagnostics, oil changes, suspension work, and tire sales and installation. Our experienced technicians focus on quality workmanship, fair pricing, and dependable service you can trust. Proudly serving drivers from New Richmond, Somerset, Hudson, Baldwin, Amery, and nearby Western Wisconsin areas. Call or visit us online to schedule your appointment today.

I've had my car fixed here several times. They do all repair work. I sent my brother there to have…read morehis transmission rebuilt for his race car and he is very happy. The transmission builder is very knowledgeable. Prices are good and the work gets done quickly.

06/16/2015. I recieved my 2004 Dodge 3500 4×4 back from Interstate Transmission with a newly…read moreinstalled T-5600 remanufactured transmission. I was told it came from Chrysler Corp.. The truck had 224,699 miles on it at that time, I have owned the truck from 2007 when it had about 110,000 miles on it. The only other time to my knowledge tthe transmission was taken out, was in 2012 when the clutch was replaced at around 180,000 miles. We were on our way to Alaska pulling our 36' 5th wheel and had stopped at a relatives at New Richmond when with the truck only, we went to visit other family members in Minnesota. While reroute, the 6 speed transmission acted up not allowing shifts into 3rd or 4th gear. Interstate was recommended by the family in New Richmond. After removing the transmission and examining it, the owner Kieth recommended the "new" transmission quoting$4600 for the transmission + remove and replace which when totaled came to 9 hours labor@ 98.00 or $882.00 ,,with fluids,sales tax and a new $52.00 throw out bearing I requested, a total of $5980.00. In Alaska, the transmission was replaced again after about 5500 miles, this one was ok for almost 4000 miles when it began a gear clashing often when shifting from 5th to 6th gear.I first texted Kieth 26 Sept. describing the problem,miles etc. I recieved no response, finally 7 Oct. I called talked w/Kieth's brother, found Kieth had had a heart attack 23 Sept. asked to have Kieth call me. After conversing with Kieth I drove to His shop (227) miles from Lone Rock, Iowa. He drove my truck agreed there was a problem and was to make arrangements to have another transmission sent so it could be replaced the following Tuesday 20 Oct. Having business in Lone Rock, I returned. 19 Oct back to Kieth's so he could have the truck all day Tuesday, around 4:00 pm talked w/Kieth who chuckled as he told me the transmission was sent to Alaska again and would not be in his hands until Thur. 23 Oct.. I arrived back at Kieth's Fri. 24 Oct. early being dropped off by the cousins got in my truck found the shifter VERY sloppy went in to ask why, got the run around about a ball on the end of the shifter missing was told they had driven it and found it ok. 227 miles back to Lone Rock the truck sat until 27 Oct. Tuesday when hooked to trailer, I drove approximately 12 miles to Smith Lake park to dump tanks. Before I could get off the hiway the transmission locked up and had oil dripping from under it. Called Kieth got brother explained problem got runaround asked Kieth to call. With Kieth's knowledge had truck towed to Smidt Repair. 29 Oct. James checked out truck,upon removing the boot around the shifter, it was found the shift tower was not sealed and tightened securely this caused all but a quart or 1/2 inch of lube remained out of 9 quarts supposedly installed, again Kieth was called advised of the findings immediately. Now, Kieth is refusing to pay Smidts bill for towing, and their total labor for the r&r of yet another trtransmission. Plus, Smidt found the transfer case to be 2 quarts low on fluid and one tapping for a bolt to attach transmission to bellhousing was stripped, it seems like I should at least be informed of this, or is Interstate trying to hide more shoddy work

Rick n his team saved this poor widow over $1,000! A bigger…read moreauto repair company quoted me a price for remove and install of a car part. Rick told me I had a fairly new part and there was no reason to have it replaced!! Why didn't the big co tell me that? I will only go to Rick for all my auto needs! I highly recommend him and his team!

Rick got my car in right away, great communication, they didn't recommend doing things that were…read morenot necessary. honest and fair pricing. Total was less than the initial quote. Definitely recommend.

I spent twenty years in the automotive industry and have established connections with many dealers…read moreand friends who are salespeople. After leaving the business, I've purchased two vehicles, both from Bernards. When someone asks me for help when seeking a new car, I always send them to the same place. Why? Because Bernards does business the right way! Thank you, Fleets, Jay, Nick, Mike, and everyone at Bernards for stepping up and doing the right thing after my warranty company would not. Now I have another story to tell when asked where someone should purchase their next vehicle!

I recently purchased two vehicles from Chase Paulson at Bernard's Chrysler Dodge Jeep Ram and had…read morean exceptional experience on both occasions. I selected Bernard's, and specifically reached out to Chase, after reading really positive reviews from other buyers. For our Jeep, Chase tracked down the exact vehicle we wanted at another dealership (since they didn't have our preferred color on the lot) and took care of all the details on our behalf so it was a seamless dealer swap and buy process. For our Ram truck, Chase worked with me on a few options before we decided on a custom order. He was super thorough and responsive in ensuring the build specs and pricing fit our needs and he kept us in the loop during the build and delivery process. I appreciate that Chase never made it feel like a sales process. He listened to what we wanted and worked hard to meet our needs -- completely coordinated our trade-ins, never pushy, and always communicated at our pace. I highly recommend Chase and the Bernard's dealership team and will definitely work with him again.

Needed my brakes replaced on my car. Not only did Webber's Repair get my car in within the same…read moreweek, but for half the cost of the dealership. Ross was very upfront and honest and gave me updates throughout the process. If you need a trustworthy place to go, this is the place to do it!

Hands down the best mechanic I have found in this area. Very very honest man. Went above and beyond…read moreto make sure my truck was in good condition for me to drive. He inspected my truck from top to bottom and was honest on what I should get fixed.i trust him with any vehicle. He fixed so much things on my truck that I paid another shop to fix and they never did. Glad I brought my truck to him. He's the best mechanic I've met. Please don't hesitate to get your vehicle fixed by this man. I guarantee you will not want another person fixing your ride but him. I hands down won't let anyone touch my truck and car but him now lol.

UNDER NEW OWNERSHIP FOR 2 YEARS NOW. Stellar service. Kind, professional, helpful, honest,…read morereasonable, and fast.

What a horrible experience. Not only did they invent non existent issues with my vehicle, they…read morewould not commit to a repair window. Thankfully I went to a reputable business elsewhere who accurately diagnosed and fixed my problem.

Leased a 2024 Buick Envista back in February 2024 for 2 years from Ryan S. He worked very hard to…read morefind me this Buick with a price I could afford. It is a great car for us. Good gas milage too. Now that our lease is almost up. We have starting working with him for our 2026 model. I had a ton of questions for him and his manager Scott. They were more than happy to answer them all and if you were to know me. I'm hard to deal with. Great service from both the sale and service department staff. Plus they always have free coffee and treats in the lounge.................. Please look for my next review after I pick up my next new car in February...

I have nothing but good things to say!! Stefan and Paige did amazing helping us find a car in our…read moreprice range for our family of 5 and we're not pushy with the process and made it go smoothly. We really appreciate your business for us thanks so much for everything! Highly recommend if you don't have the best credit they can help you!!