Olby goes above and beyond for each job they work on. We were in the market for a snow plow and…read moreGary had a couple of used ones available. Many places wouldn't even tell us they had used equipment cuz they're hoping we'll just buy new - Gary really puts his customers first. He was able to work us into his busy schedule and get a plow (that looked brand new when we picked it up) fitted perfectly onto our truck! Both Gary and Lynne (and the shop cat - Kitty) are wonderful and run a very fair - customer centered auto business. We'll definitely buy from them again!

I had a problem with my front brake caliper on my truck and Olby Automotive was able to get me in,…read morediagnose the problem and get it fixed the next business day. Quality work at a fair price. I definitely recommend them.

Would like to give it 5 stars, too much to say and my mom said if you can't say anything nice then…read moredon't say it! Took over 2 hours to do paperwork so no time spent on going over the car. Asked about 25 model year and was told none until fall and that was not true. Salesman was new to the business, which I can be understanding of, no one stepped forward to assist, waited in the cold for 20 minutes to bring me my car. New dealer ship with growing pains

I purchased a used Chrysler Town and Country from this Ford Dealership. There turned out to be an…read moreelectrical issue with a fog light and I called the rep. He basically called me a liar and said that the problem must have started after we bought it. They wanted me to go to a Chrysler dealership and ask them if they would fix it even though it was a couple of thousand miles over the warranty. He told me they would not fix it. After going over his head, the Sales Manager finally took care of the problem. I will never use them again.

I brought my van to Always Automotive this fall because it developed a misfire over 60 mph. I left…read moreit that day with a 100% smooth idle, no other symptoms. They replaced coil pack #5 (the misfire), installed all-new spark plugs -- I had said yes, but asked them to check first because I was almost sure they had been done the previous summer. That's on me for not calling my ex-husband (a mechanic who had done all previous work on my van) to confirm. He had replaced them with platinum Champions, but they still swapped them for cheap ones. They also found a leaky transmission line and a few other small things -- total was $1,200. When I picked it up the next day, it immediately started shuddering while stopped, RPMs shooting up with my foot on the brake. I called and was told that was normal after a computer reset and to wait 30-50 miles. But it continued the whole time -- hesitations, no acceleration, gas mileage dropped from 20+ MPG to 14. When I brought it back the first time, I asked if it could be an air leak. They said no, they tested for that after finishing. They just reset the computer again. Still no improvement. It got worse. I called my mechanic ex-husband to listen -- he said it sounded like an air leak. I brought it back a second time and left it for a few hours. They "tested vacuum lines again" and rechecked their work. Told me nothing was wrong. I was then told I was "overly sensitive," or it was because I used the A/C in the cold... I was told over and over that I must've broken something else -- a secondary issue they couldn't find. Shane told me to "drive it until it breaks" and "call if it got worse." It only got worse. I called, they said drop it off. I brought a 15-second video. Shane glanced at it and refused to watch it, raised his voice, said he knew exactly what was wrong with that vehicle. I started crying at some point. He said, "I'm not trying to be an asshole"--but if you have to say that, maybe you are. He then insisted I take the courtesy car even though I said no multiple times, and told me he'd call in a few hours. I didn't hear from him the rest of the day, or the next day. On day 3 around 1pm, he called saying he needed the courtesy car "now." ASAP I was so uncomfortable to go back I got a guy friend to go with and recorded the conversation. Shane was magically polite. Said he rechecked all of his shops work -- except opening the intake again. Told me that if the next shop found the problem and it was his fault, he'd gladly pay the bill. (I have this recorded.) But it drove exactly the same. My friend and I called again -- his wife said they "wiped their hands of me and my vehicle," and again said they'd pay the bill if it turned out to be something caused by them -- but they were confident it wasn't. Mind you, they Did not answer my calls, I had to use another phone to call. So I took my car to Langness Ent. They called laughing Within 20 minutes, they found the issue: a damaged vacuum line with 3 out of 4 internal wires broken -- one wide open. It was clearly damaged during dis and/or reassembly.I understand and expect things to break on an older car I don't care and wouldn't have-- but it was obviously caused during the repair. They had claimed to test it multiple times. I would've gladly paid to fix it if they had found it. The damage was there the moment I left their lot and just got worse. My car has never driven the same -- months of poor air/fuel ratio did a number on it and caused a tick. **I called nobody answered and I left a voicemail. Asking them to call me before I made a review.. Shane called. I didn't ask them to pay the $130 I simply told him what the problem had been-- I just wanted acknowledgment and basic respect. Instead, Shane got pissy and claimed he "went above and beyond" by checking it three times and loaning me a car (That I tried to refuse multiple times) He asked if I was threatening his business, then said he didn't care if I left a bad review because "people know him," and that he wasn't going to "kiss my ass." (Thats recorded) I do not recommend

Came here for an oil change and had them take a look over the car. I had questions about if I…read moreneeded an alignment or wheel bearing and I had questions about my struts. The shop staff are super friendly. I absolutely am in love with the staffs dog, Lou. He is the sweetest boy ever!! The shop is super nice inside and the waiting chairs are comfortable and nice. Very clean place. Highly recommend. The inside of the building is beautiful, and the woodworking is very pleasing to the eyes. I am beyond happy with my experience here. 5/5 stars.

Cold snap left me in a mess. Car would not start. They arranged a tow and fixed it within 24 hours…read morewhen most shops were so busy they did not even answer the phone. They did a good job and waited till 7pm for me to pick up the car. If you need service Birkholz Auto is the place to call. Thank you Birkholz! John L.

Ben is honest and direct. He will explain what absolutely needs to be done and what you can wait…read moreon. His costs are reasonable. I will go back .

Ben and his crew are fantastic! Quality work at a reasonable price. Changed out old air shocks on…read morerear of my suburban ltz. Rides like a dream now. This is a true home town mechanic you can trust

I had to have an oil cooler assembly replaced on my Jeep. It is a common issue with the Pentastar…read more3.6 engine Chrysler uses in most of its lineup. The oil cooler will begin to leak oil. Replacing it requires taking apart lots of stuff. More than I feel comfortable with. So I had these guys do it for me. They did a good job. While it was there I asked them to see if they could see a reason why my brakes were dragging on one side after I did the brakes a few days earlier. The greased then and made sure they were moving freely and didn't charge me for it. They were knowledgeable about each problem I threw at them and made easy work of it.

I dropped it off as agreed on a Friday Morning to fix three issues and change the oil. Never…read morereceived a call, so I called around 6-7 and picked it up from the gas attendant. Paperwork says they only changed oil and a blower resistor. Still blows cold air, just a little harder now, and other two issues were not addressed. Later discovered they FAILED TO REPLACE THE RADIATOR CAP!! Called on Monday and left a message. It has been weeks and no one has called back.

The person there name Kevin would not shipped the part to me even thought I could pay the shipment…read more He also couldn't give an exact estimate. Guy felt like I was asking for a favor. Bad business turning money away

I ordered 2 Mk7 GTI rear calipers from here. Very nice products. Looks like new after u clean up…read morethe brake dust. The package is full of papers to secure the products. I wish I will never order parts anymore since it means my car is broken again. But if I have to, I will check this place first.

Long time customer, first time review. I can't say enough…read moreabout the crew at Cutting Edge Auto diesel specialist. They have been the caregiver for my 2017 F350 power stroke. If you're looking for professionals that go the extra mile, look no further. Thanks again, Cutting Edge for taking care of us Stevo RVTechFarm.com

Started off on the wrong foot with cutting edge from the start. I originally towed my 2005 6.0 to…read morethem asking for some diagnoses for a hot no start issues. I towed the truck because it was half apart (no turbo, HPOP, intake). This was on a Sunday evening if I recall correctly. A few days had past so I gave them a call. They had then told me that one of their techs or some other person on their payroll attempted to start the truck...getting oil all over their lot and all over everything in my engine bay (this had all happened days prior to them calling me). I undrrstand I should have advised better on the vehicles condition, but to not contact me for days about it is ridiculous. They then went on to tell me they can't diagnose a HPO leak without putting the entire truck back together (Untrue). So later on after no hard feelings I towed my truck away ( they diagnosed a blown headgasket without doing any labor to diagnose- 375$ later) They then went on to say they would help advise me in the right direction to fix my issues (they did not answer any messages after i left with my truck). At the time I had zero knowledge of diesels but after installing a BP donor motor (cab on) I can most definitely say these guys tried to take advantage of me and succeeded (issue was a contaminated oil cooler and bad branch tube gaskets) i have now been doing all work on the truck myself and plan to do so in the future. So, thank you Cutting Edge Diesel!