A few weeks back we lost our Kitchen Maid washing machine and after 20 years, the Dryer was tired…read moretoo. Kitchen Maid was a great brand, no longer in appliances. Several repairmen told us, LG is the new star, quality and price. So we went to Blacks Appliance in Yreka, who carries LG and at a price that equals any of the big box stores; and when we factored in the service and fees, there was no comparison. Blacks delivered and installed the washer and dryer, and installed both of them well, for no fee. They also removed the existing units, hauled them off for $35 which is the dump fee. The staff was friendly, knowledgeable, and responsive, answered all our questions simply, and made several suggestions about additional features and warrantees without being pushy. All in all, dealing with Blacks Appliance was about as pleasant and productive as you're going to get, and confirms small town living. Matt and Gigi Ryan Mt Shasta

We went into Blacks for the first time as our washer broke. Not only were they super friendly and…read morehad tons of knowledge about the products they carried when I price checked the washers with the big stores in Medford and Redding Blacks was CHEAPER! We will definitely be going back for any appliance needs!

Great selection, fair pricing and quick service. We purchased a dishwasher on Monday and it was…read moreinstalled on Thursday the same week. Friendly and knowledgeable staff and customer service

In the process of relocating to Grants Pass, they have been more than helpful updating our…read moreappliances and lawn equipment.

Spoke with helpful person on phone. Had a front load washer they don't serviced. The washer…read moredisplayed error code after trying to wash single Levi Jacket with "hot" water. The person took time to make suggestions on how I could clear the code. I did what she suggested and cleared the code. Excellent help.

Want to give a big shout out to Jeff and Mark, father and son team at Eel Valley Appliance. They…read morewere so pleasant and professional while installing our new kitchen appliances. Thanks

The loaders are disrespectful Do not have manners due to the lack of customer service. I will not…read morebe coming here anymore.

Do not buy anything that has to be delivered. Bought a refrigerator and it came scratched. They…read morealso scratched our floors taking the old one out. Took a lot of time and effort to get new one. And also to get anything for scratched floors. Finally after several times showing up without the new fridge they were rude and scratched floors again. The only good experience was guy in the store that sold us the fridge. Also told us we would get a gift card for the inconvenience and never got that!

Very unprofessional attitude When dealing with complications..did not even clean the lint build up…read moreout of drier when he had it taken apart which we asked to have it done ...blamed us for is poor workmanship ... This new owner is not as qualified as the previous owner... would not recommend this company if you are looking for quality timely repairs

I went to Kelly's for appliances very nice young man Josh helped me and also delivered the same day…read moreeven though I went there later in the afternoon very impressed by their service and help. He also fixed a very tight space so the refrigerator would fit. Nobody else could deliver for at least a week to three weeks definitely will be going back there anytime I need something.. Thank you!

Never Again! I wanted to support local and not just go to the big box stores. I paid for what they…read moredescribe as "Deluxe Delivery", not what I received. Prior to purchase I talked to James regarding upstairs location and limited space in the closet. I provided the measurements and pictures of the area. I was assured that this tower unit would fit and that their delivery personal would be able to install it. The day of delivery I had cleared all furniture in the path as requested. I talked to the delivery personal about being careful with flooring on the stairs. The 3 delivery people showed not respect to my home. Their carelessness resulted in 4 of the stairs bullnose molding being deeply gouged and will have to be replaced. Once the unit was in the closet the door would not close. Their solution was to push it back crushing the venting tube. When I suggested that if it was moved a few inches to the left, they said that it would not work and would not even try. When they left, I was told that someone would be calling me regarding the damage, I have not received a call. One of the delivery personal stated "We have people that come fix this stuff", so I guess this is a common problem for them.

We had our old wood stove replaced for a more efficient one and new pipe also at the same time…read more Mendy at North Coast Chimney was very accommodating and worked with us with our budget. The staff was friendly . Thank you ! Joe and Kaye

Professional , friendly and local. Not a clip joint!!! No upselling here just good diagnostic and I…read morewould recommend them to others.

I bought a KitchenAid French Door refrigerator and I also bought a KitchenAid dishwasher. This…read morewas during the memorial day sale. Gina Richardson helped me. She is a kitchen designer for Poletski's and is a pleasant person. It was a good experience both times I have met her. And prompt delivery done with care. The new store, formally Joanne's fabrics, is a large building so there's so much to look at. They had some good deals too. I definitely would return to buy from this business and I recommend them also.

Terrible, terrible customer service. Called in looking for a part and the lady who picked up had a…read morevery nasty attitude when I told her what brand my appliance was. She got snippy and short and told me "go buy it online". Maybe people would want to support local more and the towns economy wouldn't be dying so much if people would just learn basic customer service.

Terry and his wife are very informative and knowledgeable about everything when it comes to plants…read more They have a great selection, and we learned a lot about what to get in this mountain zone. Thanks so much, Terry

I'd heard great things about Terry's Nursery. So disappointed when we finally went to meet him, and…read morehis place was plastered with extreme political messaging. If you'd like a lecture on his version of the Constitution, he'll throw the book at you. If you'd rather just discuss planting trees and soil types, he's not going to stay on topic for long. It wasn't like I was some big city gal looking for a political fight. If you aren't an extremist and don't want to have your day ruined, go elsewhere.