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    AmeriGas

    1.4 (43 reviews)
    Closed 8:00 am - 5:00 pm

    Services - AmeriGas

    Propane

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    Photo of Eli S.
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    13 years ago

    Amerigas is very reliable and friendly to deal with. Good prices too! Easy to use payment plans. Best propane company in the Poconos!

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    10 days ago

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    Ask the Community - AmeriGas

    Independence Propane

    Independence Propane

    (6 reviews)

    Of all the companies in the area I called (and I called them all) this company was the most…read moreknowledgeable, professional and trustworthy. They went above and beyond in customer service. Special thanks to Johnny! Highly recommended!

    I don't often submit reviews, but I felt compelled to share this one. Evidently Independence…read morePropane and Mark Delahanty didn't get the memo that they aren't supposed to care about customer service and whether or not folks run out of propane for heating their homes in mid January. I called Mark in a panic because I'd been trying for a week to get a propane delivery from Amerigas, with whom we've done business for 3 years. We were on automatic delivery, but Amerigas wouldn't schedule a delivery , even though our tanks were down to 13% capacity (and they told us to notify them if we got below 30%). They act like a bureaucratic dinosaur that can't get out of its own way. You have to deal with a nationwide call center and can never reach the same person twice. It was frustrating and infuriating beyond belief. I finally gave up, sent a certified letter to Amerigas telling them to remove their 3 100-gallon tanks, and scheduled a visit with Mark from Independence. Mark was willing to come out the next day. He and his associate installed 3 tanks, hooked everything up, tested for leaks, lit our pilots and was on his way to the next job in the space of about one hour. Independence has remote monitoring and actually talks to their customers...no more mega call centers to deal with, no Covid-19 excuses, no bureaucracy...just good old customer service and American work ethic. ..just when I thought they were extinct! What a pleasure to deal with Mark Delahanty and Independence Propane.

    PennyWise Fuel - Pennywise Fuel

    PennyWise Fuel

    (29 reviews)

    I am submitting this complaint to document serious issues with communication, reliability, and…read moreservice from Penny-wise Fuel Inc., located at 219 Shine Hill Rd, Henryville, PA 18332. I placed an order for heating oil with Penny-wise Fuel Inc. that has already been paid for through a government assistance program. Despite payment being issued, delivery was not completed. I was later informed that the driver could not make the delivery because my driveway was allegedly not cleared. This statement is inaccurate. The driveway was fully accessible, and no attempt was made to contact me at the time to address or resolve any concern. Since that missed delivery, my household has now been without heat for four days. During this time, I have repeatedly contacted Penny-wise Fuel Inc., explained the urgency of the situation, and made them aware that there are four young children living in the home. On multiple occasions, I was assured that delivery would occur "the next day." Despite these assurances, no delivery has been made, and there has been no proactive follow-up, no clear explanation, and no meaningful communication. At a minimum, I would expect timely and honest communication--especially when an essential service such as home heating is involved and payment has already been made. Instead, I have experienced broken promises, inaccurate claims, and inaction, which has caused significant stress and hardship for my household. I am requesting that this matter be addressed immediately, either by completing the prepaid delivery without further delay or by providing clear, honest communication regarding why the service cannot be fulfilled. I am submitting this complaint so that appropriate action can be taken and so others are aware of the service issues I have experienced.

    They are good. Remember that we always need a backup to every thing life related. They are good and…read morethe possibilities exist that we forget to read the gauge and realize "we need it now" - they are reliable and honest about their ability to send fuel. The best thing is when there is a gauge that lets the companies know the client is running low and start calculating delivery time.

    Gastec Enterprises

    Gastec Enterprises

    (25 reviews)

    My parents have been using Gastec for about five years now, and they've consistently had a great…read moreexperience. It's hard to find a company that is both reliable and trustworthy, but Gastec has proven to be exactly that. Their team is professional, responsive, and always willing to go the extra mile to make sure everything is running smoothly. Whether it's routine service or addressing an issue, they're knowledgeable and take the time to do the job right. Emily and the team there are excellent at what they do! After five years of dependable service, it's clear they truly care about their customers and the quality of their work. I highly recommend Gastec to anyone looking for a company they can trust for their heating and gas service needs.

    06FEB2026 morning of my step daughter's wedding. Go out check my propane level and I'm down to 18%…read more I call my propane company if the last 10 years, and they tell me they are three weeks out to fill. Normally they do come out the next day. They tell me since I own my tank to go try somewhere else. Panicked, I start calling around. It's the coldest in a long time around here, and no one is picking up. I leave messages as I get ready for the wedding. Eric from Gastec calls back and after a few forms they tell me they'll be out as soon as possible. Two days later, worrying I may of messed up waiting so long they came out and filled the tank! $10 hazardous charge and lower price from my other supplier. I will definitely be using them again!!! Thanks to them for coming out so quickly!

    AmeriGas - propane - Updated May 2026

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