Had a great experience, they were able to replace my Center stone when it fell out and got lost…read morewith something comparable and affordable. I've also used Diamonds by Monet for repairs and maintenance, great customer service and pricing. will definitely be a loyal customer.

I want to start by saying my wife had high hopes for this place based on the reviews. There is a…read morepossibility that the company itself is still good, but unfortunately one employee completely ruined the experience for us. My wife was gifted older jewelry from her grandmother and wanted to have it appraised and possibly resized -- approximately 25 items. She booked the appointment online and was never informed of any appraisal or handling fees. When my wife, her cousin, and I arrived, we received no warm welcome whatsoever. We were about 15 minutes late due to being new to the area and accidentally going to the wrong location, and we apologized immediately. From that moment on, the older brunette woman who assisted us was rude and dismissive. There was no small talk, responses were short and snippy, and the overall customer service was very poor. When my wife asked for an estimate to sell some items and have a bracelet repaired and cleaned, the employee scoffed and said, "Just so you know, this is exactly why I asked how many items you had -- because we charge a fee." I explained that this fee should have been mentioned upfront or charged when the appointment was booked online. I also expressed that she had been rude since we walked in and made us feel completely unwelcome. Management may want to address customer service expectations with this employee. We had every intention of doing business here, but her attitude alone made us decide otherwise.

I just had a great experience at California jewelry and coin. I went in to get a watch battery for…read morea very old watch that was my mother-in-law's and it was very easy. It was only five dollars and I can pick it up the next day. Then I had some rings that I was hoping to give my adult daughters that were my grandmother's and they were a little dingy and they were willing to Clean them and buff them and make them beautiful and even gave me a beautiful velvet jewelry boxes to present them as gifts to my kids. This is truly a community minded business and I will definitely bring some jewelry here to appraise and sell, and I will be back for watch batteries.

Great service and really good prices . I've been here twice and this team never disappoints! I love…read morethe honesty and friendliness

Do you want something special? I had them not only fix my…read morewife's wedding ring, size my rings but they custom made me 3 gold rings for my wife and sons and worked with me start to finish on the design the gold and stones. I recommend this business ...if they offered a 10 star option they would get it!

Thank you Marco and Danny I absolutely love my ring, you did an amazing job. To anyone reading this…read moreif you're looking for a jeweler you can trust with your most precious pieces I highly recommend Jeweler by Design they are the best!

Very professional and honest. They have a large selection and if you don't see what you want just…read morethem an idea what you are looking for. They are located inside the Cardenas

My engagement ring was way too big and I was so scared of losing it because it slipped off my…read morefinger so easily. Flores did a beautiful job of taking my ring down 2 sizes and it fits perfectly now!

I would like to start off by saying that as soon as I walked in I was greeted by a couple of…read moreemployees that were very nice. I came in to get my watch fixed and was helped by Leah Finn. She was so good at what she does and we had a nice conversation while my watch was getting fixed. Everyone in the store was polite and very professional!!! What a great experience! I would recommend this store for all your jewelry and repairs if needed. It was my first time in the store and now they gained another customer! Thank you, Ted Sawyer

Unfulfilled Promises and Missed Opportunities…read more As a Yelper, I strive to give local businesses every opportunity to shine, especially those with a boutique charm and a promise of personal service. Unfortunately, after three visits to LA Masters of Fine Jewelers in Temecula, I'm left disheartened by a sharp contrast in experience and a lack of basic follow-through. My first visit was lovely. I stopped in out of curiosity, was greeted warmly, and enjoyed browsing their jewelry. No pressure, just genuine enthusiasm and hospitality. It left a positive impression and made me bookmark them for the future. Fast forward to my second visit, now newly engaged and eager to support a local jeweler with a custom wedding band for my fiancé. Again, I was welcomed kindly and talked through the customization process in detail. I was advised to return with my fiancé to confirm sizing, metal, and width. Everything felt thoughtful and promising. However, my third visit, which should've been the most exciting and collaborative, was a disappointment. While we were initially greeted pleasantly, the energy shifted abruptly when I mentioned having spoken with a different associate the day prior. The associate assisting us redirected us to the register and openly discussed passing the commission to the original associate, in front of us. The handoff was awkward and impersonal. Despite that, we provided all the necessary details for our custom ring: sizing, specs, and inspiration images. We were told we'd receive our CAD drawing within 4 days (by 7/23) to review before moving forward. It has now been 12 days, and we've heard nothing. No call. No email. No CAD drawing. No follow-up of any kind. The irony? That very same day, we visited another local jeweler who, unprompted, expressed surprise that LA Masters was still in business due to their history of poor follow-through. At the time, I dismissed that as unprofessional gossip, but sadly, I experienced exactly what she described. We were genuinely ready to move forward with a purchase. But the lack of professionalism, accountability, and basic courtesy speaks volumes. I won't chase a business to give them my money, especially for something as sentimental and significant as a wedding ring. I wanted to support you, LA Masters. But you made it clear I'm better off going elsewhere.

We went in requesting they make an engagement ring out of a pendant that we received from a…read morerelative. They did a beautiful job. listened to how we designed it in our mind and made it into reality. It took them just under 3 weeks to complete and we are very happy!

I've been here so many times over the past eight or nine years. Very helpful and friendly staff…read more Replacing my batteries on my watches is quick and very reasonable.

Came in to get two of my watches resized, they were fair on pricing and quick. Jack was very kind…read moreand welcoming. Thanks guys for the help, I will be back!

Everything .. did a fantastic job managing my watch return to the manufacturer , communication was…read moregood and they explained to the manufacturer just what issues I was having so it could be understood by a 3rd party

Purchased a new watch and it was delivered to Jared The Galleria of Jewelry in Temecula. Totally…read moreglamorous environment, with very attentive staff that heighten the shopping experience by making you feel comfortable and special. The jewelers presented my purchase, sized the band to my wrist, sent me on my way with item beautifully packaged in a signature bag. Highly recommend for a jewelry purchase. Special thank you for Hasmine

This place is absolutely amazing!! I am not sure what's up with all these bad reviews on here but…read morethey really took care of us here. I got my engagement ring on Friday and it was a size 5 and brought it back today (Monday) and need it a size 4.5. They brought me right in and I get it back tonight!! I am so beyond happy and thankful for this company and the girls who work here! Sandra, jaela, and Kenzie I appreciate you all! such a great experience

I've been a client for years. Trust is extremely necessary when dealing with jewelry. Jesse has…read morethe magic touch... custom creating pieces... and creating changes on finished pieces. Janice has a special eye for look and creativity making my pieces explode with beauty as well as Jesse. Janice and Jesse are #1 team with 40+ years of experience. We are all blessed knowing we can trust them. I wish them many many decades more of fabulous life and business. Audrey is a doll. She helps them office wise.

I only trust my ring to this jeweler. I absolutely trust Tony. Excellent service, prices and…read moreworkmanship. A few years ago he was servicing my ring and he mentioned to me some of my paves were not secured. He secured them and didn't charge me. That one consideration amongst other things built a trust and loyalty I still have till this day. Integrity is hard yo come by these day But with these guys your in good hands.

I gave Keller Jewelers a bad review a couple of weeks ago and I reviewed it harshly. I was very…read moresurprised by how well they fixed my jewelry. After getting my jewelry back, they looked absolutely stunning. The ring that needed repair looked brand new and it looks amazing. My silver necklace also came back lovely. When I started to pay for the service they gave me, to my surprise they didn't charge me for any of the repairs!! I could not believe it. I got all my repairs done for free. Because of the quality of my repairs and then not charging me for any of it. I must say that Keller's Jewelry is top notch in quality of their products, jewelry repair and satisfying customers needs. I will be coming back to Kellers Jewelry for all my jewelry repairs. Kellers Jewelry has my business from now on. Great business practices and they want to make sure that their clients are satisfied and happy with their services.

I went to Keller to get my wedding ring sized after losing some weight, the jeweler asked if I…read moreplanned on losing more weight and I said I was hoping to. He said he didn't want to size it and then for me to have to size it again if I lose more. He gave me a sizer to tide me over until I was done losing weight. Such a nice guy and a great business. Hopefully I will be back soon to size it!