They don't work anymore since they sold copy this to specialized. Don't even have the decency to…read moreupdate their Apple Maps or google to show their store front is a glorified lounge for employees. No hours posted, hq doesn't work on saturdays. Yeah I can see why they went bankrupt a specialized is heading in the same direction. Storefront doesn't print don't waste your time. Mailing your prints, no one has 3-5 days to wait

I came here after looking online as to where I can pick up FedEx envelopes. After my encounter,…read morepeople should not go here for FedEx envelopes or even the slightest help. The older, blonde female, worker would have to "order more and unfortunately doesn't want to do that" when I asked for 5. Oh but thank goodness she suggested going to a real FedEx store to get my envelopes and such. Even telling me her favorite store is the one on 7th St and Bell. I'm curious as to why it's called "Copy This, Ship That!" and not "Suggest This, Maybe Ship That!" I don't suggest doing business here. *Update after owns response: I asked for 5, not 50, regular paper size envelopes.. Maybe 8X5. You had more than enough underneath your glass counter space. I should have taken a photo. Thanks for the kind suggestions again.

Friendly and fast service most days. Amazon returns can be done by yourself which speeds up any…read moreline.

Like many others have expressed... this particular UPS location puts little emphasis on customer…read moreservice. (East corner 101Fwy & Cave Creek Rd) I went in to have them handle 2 simple Amazon returns. Had my package's & return code ready. One "didn't seem to work" on their register. They had me cancel my return & retry. The employer even said "tap here" All of a sudden I was told I owe THEM $2.99 to print a label!! It was their mistake & they wouldn't make it right. Ugh Still waiting days for the refund on the one package they accepted. Avoid this "poor customer service" location at all costs!!! All the other locations in the valley are courteous & professional! Go there!! Update: Amazon never received my return. This store actually cancelled it, right after I left. However, when I contacted Amazon, they said that they show on their end the tracking, stating that my merchandise is still in their possession!! Who does that!?! Amazon stated that I was not the first one this has happened too... they actually get alot of complaints about this particular UPS location. Also-- Amazon assured me that my refund will be issued regardless of them stealing my package!!

Very unprofessional staff! I contacted Specialized Office Systems and was put in touch with…read moreDebbie. My business needed help with a project which we needed to complete within two weeks. The initial timeline Debbie promised got pushed back several times with no explanation of why. I repeatedly called to get help and eventually was contacted by Nathan Goldberg. Nathan was very rude and condescending, and even hung up on me! I'll never contact this company again. Thanks for wasting my time!

These guys are great. They gave me a terrific price on a rush order, that they worked with me very…read moreclosely to make sure was done correctly. They will go above and beyond to get you what you need, when you need it. I'm definitely working with these guys again.

Amazing quality work for a great price!…read more Love Steve & his team. They always do an amazing job and always deliver at time requested. We have been working with him and his team for a few years now. They have hooked us up with shirts, visors, hats, pants... you name it they got it! Give him a call for your personalized/customize apparel & swag, you won't regret it!

These guys are great and I highly recommend them for your design, and embellishment needs. They…read morewere fast, great communicators, but the best thing is the cool designs they came up with for our concepts, plus their prices are very reasonable for the quality of their work. Fantastic!!

They were amazingly helpful in getting several packages shipped for me for a special occasion.read more

Damion G (sorry spelling) has superb customer service, he helped my husband with patience and…read moreunderstanding and the service my husband received went above and beyond than most shipping/printing places. The cost wasn't too bad at all. Will come here from now on for all my printing and shipping needs.

I've been going here last 2 years and every time I've had good customer service, found what I was…read morelooking for, or got good rates on shipping docs. The previous 10 years I went with their competitor a few blocks down, which was ok. Glad to be here now with FX locally.

I needed to use the computer because I was visiting from out of town and forgot my laptop. The…read morecenter was very efficient for what I needed. It was a life saver. Nothing fancy but got the job done.

This is the best Fed Ex on this side of town in my opinion. Every time I put in a print order , I…read moreget it same day even if I show up before my appointed time or if it's not scheduled for the following day. They usually call me and tell me my papers are ready and can be picked up . The prices are affordable and the staff are always nice and welcoming!

I've always liked the FedEx Office stores and always thought the staff was great BUT this was was…read moreAWFUL. The two KNOW IT ALL employees were very unwelcoming. I planned to use a workstation, as I've always done at many stores, to sort out some print jobs but they told me I have to pay by the minute. WTF??? I've used FedEx Office all over the country and never heard of this stupidity. They should get rid of those terrible employees. All the other stores have been great, until this AWFUL one.

I've never had a bad experience in this store. Once in a while I need weighing/packaging services,…read morebut most often I am just returning items (already pre-packed with a shipping label) and everyone is always nice and considerate either way. Even when there are lines there have been a few times that they've called me up to jump the line because all I need is a receipt, no services or packaging. I've never asked them to do that but that's really nice that they see someone with a pre-labeled package only needing a few seconds of their time (and I mean literally that's all it takes to flash the scanner and hand over a receipt) and they accommodate. It keeps large lines from forming and people from getting perturbed that UPS has pulled all the brown drop boxes from all over town. A+

I use this UPS store for my Amazon returns several times a month. While the service is usually ok,…read moretoday was OUTSTANDING! The difference? Georgie! She was so patient and helpful. I had messed up my location drop off. She took my phone and did her magic..all with a smile. I haven't seen her in there before. The turnover seems high. I hope she decides to stay there for a good long time. She truly makes a difference.