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    America's Auto Auction

    1.0 (1 review)
    Open 9:00 am - 5:00 pm

    Services - America's Auto Auction

    Car auctions

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    1 year ago

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    EZ Auto Auction

    EZ Auto Auction

    1.0
    (5 reviews)

    Last summer, I filed a complaint with the Secretary of State's Office and it is now in the Attorney…read moreGeneral's criminal division: Michael Buckman is the in-house counsel in charge of this investigation ( c/o Consumer Protection Division, Office of Attorney General Curtis Hill, 302 West Washington St, Indianapolis, IN 46204 p: 317.233.3977). In the process, I have discovered this car I tried to purchase was licensed in California and the DMV Investigation Team informed me that there are no records that EZAutoAuction ever tried to transfer title into my name. In the meantime, I have also been told by AG's office that they have other people that have joined in this criminal complaint. Feel free to share any progress you have had against this agency, and I will do the same. I have documented all the information I provided above and will be opening a FaceBook page in the near future so we can all share what EZ Auto Auction is up to. Mr. Buckman said Indiana law states a car dealer has 31 days to deliver title after purchase. If this does not occur, a consumer would need to send a letter demanding title in 10 days (which I sent certified to them in August 2019) and if the title is not received in those 10 days, the consumer would be able to return the vehicle for the purchase price and any costs incurred. They refused refund me and give me title to a car I had paid for in full upfront: I paid $17,500 in May 2019 and NEVER receive title for the car they claim they had sold to me. I honored the 90 day resolution clause in their DocuSign contract, before I acted upon these complaints. I am now looking for an attorney to represent us in filing a civil case against EZAutoAuction.com (AKA Insurance Auctions, Inc.) If anyone has already started legal action against them, please let me know and I will continue to post updates on the trustpilot site.

    They were HORRIBLE!!!!!!! Never do business with them. Businesses like theirs need to be closed…read more They were dishonest and rude. We didn't get our title for over 2 years. They were difficult to serve in court. They wanted a paper signed saying we would not give them A bad rating before they released the title. That was illegal! If I could rate them a -5, I would!

    TruWorth Auto

    TruWorth Auto

    2.9
    (69 reviews)

    They buy used cars at auction and can sell for cheaper. That is all you are getting from TruWorth…read morein Carmel. I purchased a Volvo S60. The salesmen don't know anything about the cars except what you can read on the internet and what they may have read on a brochure. When I bought my car it had 2 key fobs. One did not work. Grant, the General Manger, stepped in and told me three solutions: 1. Keys are too close together 2. Keys were in valet mode 3. get them reprogrammed at Tom Wood Volvo. I tried all of his solutions. Tom Wood Volvo informed me the second key fob wasn't even to the car I purchased. I took the key fob back to TruWorth on Friday, Nov. 29th. Grant, the General Manager, took my key fob and said he would get back to me on Monday or Tuesday. Grant, the General Manager, never got back to me. I reached out via 13 texts, 4 phone calls, and 2 in person visits with a 31 business day period. I do feel bad for the other employees who have to cover for Grant, the General Manager. He was either busy, "would get back to me", or out of the office. All I wanted was the second key because with a Volvo you have to have both keys to use some of the remote and app features, like remote start. After I contacted the Better Business Bureau magically Grant touched base. He let me know he had 7 other cars in the same situation as mine. I respectfully told him, I only care about my car. There is a problem with an attention to detail if 7 others are facing the same issue. The following day I went to Tom Wood Volvo and they had a key in stock. They had keys in stock the entire time, but TruWorth refused to acknowledge this, because they needed to again buy key fobs in bulk and not just one key fob. So, if you want lack of attention to detail, no communication, and zero customer service see Grant, the General Manager, at TruWorth. Also, after negative reviews are left they have an employee, like Ash, or family members Heather Hourigan (Ed Hourigan owns the Carmel TruWorth) leave a positive review to skew their rating on Google.

    I read through the reviews but noticed most of them are in regards to buying cars and also the…read morepeople reviewing do not really have a lot of reviews so it's strange they took the time to write one really negative review. I can't speak to the buying process as they came up as an option to sell when I priced my vehicle through Kelly blue book. They were quite easy to work with and I interacted with several people, Ash, Chris, and Grant. Grant also explained to me that if you sell them a car that is a 2017 or newer, they split the profit of selling the car with the client. Who does that?! He said they have given over three million back to their clients. I had to go back to pick up my check on Monday because their finance department wasn't there in Saturday, but I would definitely recommend selling through them.

    America's Auto Auction - carauctions - Updated July 2026

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