I was searching for a transmission specialist who was knowledgeable about late 90's Chevy GMC…read moretrucks. A transmission shop in Nevada recommended seeing Brian at Better Bilt/A Plus. I drove down from Puyallup, because the effort was worth having my truck repaired by someone who truly cares about his craft and pays attention to the details. I am extremely pleased with their work. They went out of their way to be helpful, and solved my rough shifting with much less work than I expected it to need. Whenever I wear the transmission down to the point of a rebuild, I will definitely take it back. Their prices are also very reasonable.

Very friendly service and got the job done without breaking the bank! Was able to schedule us an…read moreappointment quickly, too! Will definitely recommend and be back in the future need! :)

In final assembly of a hot rod build, discovered the pump was out of the $100 700R4, of course…read morethis day & age you dred contacting anyone in the old world repair business, but for me in this case, I could not be more satisifed with the customer service, the quality of work, communication and the commensurate pricing.

I made an appointment to have my transmission checked after my sister-in-law drove my car for a…read morefew days. she returned, certain it needed repair work. I never noticed any thing but had it checked and it was fine. I knew they had to open it up to see so I had them do a service with 81k on the clock. they were very professional. Great to deal with and the service was less than the dealer would charge. I would go there again and 100% recommend.

People talk about that place they used to go to where the staff knew their stuff. They cared about…read morethe work they did. They were friendly and helpful. They took care of you and your stuff while you were there. It's a rare thing to find. I brought my 2003 Econoline van in for service here. It had been sitting mostly idle for six months after driving it cross country. This vehicle has been through a lot over the years. After getting it back it drives better than it has in years. I will be using NW Specialists for all my vehicle repairs from now on!

The perfect place to go if you want to spend more money on them looking at ur car then actually…read morefixing anything and if there is something to fix expect to pay an extra couple thousand. Just call a local shop and make an appointment a few months out, theres a reason all the other auto shops are booked up for weeks and you can get in next day here.

This is the transmission shop you should go to. Great transmission shops are very rare but Thomas…read moreTransmission is a true gem. Brought my 2018 Sierra w/8 speed shutter issue to Thomas Transmission after ignoring the issue for far too long. The price was great and the service was perfect. Beyond technical perfection the people at Thomas are a blessing to know.

Quality work by quality people. They back their work, keep you informed during the process, and do…read moreit all with a smile on their faces.

The only best honest place I will ever take any of my cars. Everybody there is so honest and so…read morenice.!!!

We made an appointment for them to look at our car. This area is near the homeless camp in…read moreLongview. There were the sketchiest bunch of people hanging out there. I was going to have to leave my car overnight, so they could look at it the next day sometime. There was no fenced area to park my car in, and sign all over that said not responsible if your car was broken into. Decided to take my car somewhere else.

WORST TRANSMISSION SHOP EVER!!!!…read more I towed my 2002 Dodge Grand Caravan there when the transmission took a turn for the worst. After three or four days in the shop, the finally call me to tell me that all the fluid was gone, that there was metal shavings in the pan and that my transmission needed to be rebuilt. Then a couple days later they call me back telling me that the whole transmission needs to be replaced and that it could either be a used transmission or a new one. We agreed to the used trans. They quoted me a price of $2200 plus the cost of fluids. Once the transmission was "fixed" they called my husband, not me (its MY van) and pressured him to come and pick up the van because they could not have the van sitting on their lot. (Also, now the price was $2700!!!) We were in the process of getting a loan to pay for the transmission and it was not yet finalized. My husband told them that we were not yet ready and to give us a couple more days. Needless to say she (Heidi) called him two to three times day to pick up the van. Once we got the van, it proceeded to revert to the original transmission issues that we originally towed it there for. The problems make the van not even go anywhere. My husband was broke down at 3:00 in the morning the very same day we got the van from them! He didn't even make it 50 miles away! They did tow the van back to their shop to "fix" the problem, but now after having the van back for a couple weeks (only drove it about four times) now and the van slipped into neutral on a hill with all my kids in the van! We were stuck there for 10 minutes and every time that I tried to press the gas to go up the hill in our neighborhood we started rolling backwards! This just happened tonight!!! NO MORE!!!!

If I could give ZERO stars I would. This is the worst…read moretransmission shop. Duane Todd charged me 2x for $3000+ for one repair job after he billed my warranty company. Over a year later I still have not been refunded. After many excuses, broken payment plans, broken promises his shop has closed and I still have not been reimbursed. I also had to take my car back to the shop at least 5x for running poorly and after 12 months I finally bought a new car. Terrible employees, terrible shop. AVOID at all costs.

I will make Pro Service Auto my go to shop from here forward. They were great to deal with and went…read moreabove and beyond fixing an electrical issue with my 2012 VW CC. When they couldn't figure out the issue with the time I had for my appointment they asked to keep it another day to do more tests. I went in with a flashing brake light warning. But my ABS, traction control, cruise control, steering wheel and air bag light were all on too. They managed to fix everything by doing a thorough diagnostic. On top of that the bill was extremely reasonable. I 100% recommend this business!!!

Jeremy WILL take care of you. I bring all of my supercars here (GTR, Z06, etc.). In a world of…read moreshady mechanics, Jeremy stands out