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    American Tile & Stone

    2.7 (7 reviews)

    Services - American Tile & Stone

    Countertop installation

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    Arts of Stone - Installation

    Arts of Stone

    (19 reviews)

    Total crooks. Ordered a granite countertop, when he came to deliver he said he miscalculated and I…read moreowe him another 600 dollars. This was a time sensitive install and I had no recourse. Whatever you do, don't go here unless you want to get ripped off.

    I need to make an update to my prior five star review…read more was very disappointed to learn that my brand new marble countertop needed to have two little holes drilled in it on the lower surface in order to anchor my dishwasher. I guess I am naïve as I have never purchased a stone countertop before. When I had my plumbers on site to complete the installation of my sink and dishwasher after the countertop was installed they were unable to do so because they were no pre-drilled holes. I called Jose and asked him if he could come back and put those two holes in. He told me he does not install dishwashers. I told him I I am not asking him to install my dishwasher, simply to drill the two holes into the stone. He told me that was the plumbers job. As he was on speakerphone the plumber said "I never drill into stone countertops." Jose then suggestedthat the plumber install a strip of wood on the top surface so the dishwasher could be anchored. I reminded Jose that they are plumbers, not carpenters. A strip of wood would not have done the trick anyway as the door of my Bosch dishwasher would not be able to close past it. Jose then suggested that I buy a new dishwasher that will anchor along the sides. I couldn't see the logic of replacing a perfectly good two year old $1000 dishwasher because my stone maker did not not want to drill two little holes on the bottom of the countertop. So now I am left with plumbers on site, and a dishwasher with the door that won't close, and the stone maker who refuses to drill two little holes. Very frustrating. After heated discussion, Jose said as a special favor to me he would come over and drilled the two little holes and that he would leave his present installation job to do it. I knew he was not happy about this so I made other arrangements. I didnt want the negativity on site. Luckily my plumber knows an excellent stone person who miraculously happened to be in the neighborhood. (I live in the boonies) He called this guy and he came over and drilled the two little holes and placed anchors which took him about five minutes. Unfortunately he charged me $150 for the two little holes. I would have appreciated knowing upfront the requirement for these two holes to be drilled in my countertop. I looked to Jose to educate me in that as I have never purchased a stone countertop before and had no clue about anchoring the dishwasher. Disappointing and expensive mistake on my part. In summary, my countertop looks very nice. However, I could've done without the stress and strain of having $300 an hour plumbers sitting around waiting for two holes to be drilled that in my opinion should have been done by the man who created the countertop.

    American Tile & Stone - buildingsupplies - Updated May 2026

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