They are great- don't tell you that you need chemicals just to sell you... totally trust their…read moreadvice! I was told to drain half my pool and $500 worth of chemicals at another pool supplier- went to Clearwater and they suggested $35 of baking soda- totally took care of the issue! I don't trust anyone else with our pool but Clearwater Pools!

Hard to give a review for a company who will not call back as they said they would. My husband owns…read morea small business so we know time gets away, but we also know you won't be in business long if you don't call potential customers back.

I Made an appointment for Nickles to clean my pool. He was a no call, no show! Do not recommend.read more

From the owner: Family owned and operated small business. No wondering who will show up to work on the pool because…read moreI handle all work orders myself. We provide chemicals as part of the monthly service when you agree to a weekly service cleaning plan that are included in our price. Pool chemistry is governed by the Langlier Saturation Index and all chemical dosages are properly calculated. I work under guidelines provided through the certified pool operator training that I have had. Been in business for 4 years but possess over ten years experience in the field. A faith based family and business that takes pride in integrity, honesty, efficiency, and punctuality.

Jordan was a huge help for me today! I was able to get our pool water tested with a print out of…read moreall recommended chemicals. They walked me through all of the processes and what else to be aware of while keeping up with our pool. Highly recommend their service quality was excellent.

If I could give them a zero rating, I would. I called back and spoke to Tommy notifying him that my…read morepool was not cleaned or balanced correctly. He had the audacity to ask me if I went back behind them to backwash the pool..AFTER they already charged me almost $500 for a very poorly done job. He then said if he comes back out to correct the job that wasn't done in the first place that he would charge me again. I'm gonna dispute this every way that I can. DO NOT work with this company. Please look at the other reviews.

Landon and Troy are great. Landon has come out to trouble shoot my pool system several times,…read moreeducated me and was extremely patient (I'm a new pool owner). They consistently give me great advice, are always happy to check my pool chemistry and are just great all around humans. I'm so thankful for them!

Great experience with a challenging install of a hot tub. Solid support.read more

I started using this company last summer for my pool. They always did a great job. Lindsey and…read moreBlake are great to work with. Every time I contact the office Lindsey is quick to get back to me and quick to fix any situation or explain a situation. I definitely recommend this company for all your pool and hot tub needs!!

Terrible waste of money. They showed up 3 hours late ...UNDER THE INFLUENCE OF SOMETHING....They…read moredidn't call to let us know they would be late either. They ruined my lawn....tire tracks and chemicals everywhere. My grass is dead. The stole my brand new water hose and way overcharged me....and in the end.... The pump they were supposed to repair still doesn't work still doesn't work and I didn't get an answer on if it would ever be fixed they seem to be in a hurry to get out of here. I don't know how they're still in business.. I know the guy that used to work with them was an expert... They cheated that guy and he left and started his own business I can't remember the name but you should definitely send all of your work his way. I will be from now on hes a legitimate business and this one is a scam!!!!!

Terrible customer service. I'll save you the trouble of a reading a long story that went on for…read moremonths. In summary; they received payment, didn't show up when they said they would (other than 3 or 4 times in the beginning), lied on multiple occasions and then walked away/ignored my phone calls and texts. Pool never got cleaned and I was out $500. Dustin and the owner (Jimmy) lack integrity, honesty and basic business sense. These people will straight up talk nice to your face and promise you the world but never deliver. Save your money! Don't get lured in by their low cost. Run.

We have used ASP for the past few months, things started out okay but went down hill quickly. They…read moresold us on the cheaper price for the service, but I guess you get what you pay for. Technician would hardly show up to clean the pool and when he did show up he didn't actually clean it. He would dump chemicals in it and leave. There was always a ton of dirt and debris on the bottom. From the looks of the reviews, others have had similar experiences to mine. Very disappointed.

Darriyus Kirkland is the best! He does a great job and makes sure the gates stay closed when he…read moreleaves. Thank you!!!!

Think Twice (hard) before contracting with the Birmingham and Tuscaloosa offices of ASP. I have…read morebeen abandoned and have paid 86% of the contract amount. They got their money, decided the other 14% is not worth the effort and left me without the ability to use my pool lighting, water features and Polaris pool sweep. Facts: 1. February of 2022 contracted to refinish my pool surface, upgrade to LED lighting, and I paid $10,000 deposit. 2. April 14th a sub contractor came in from out of state and did a good job plastering my pool with Diamond Bright. 3. Later in April ASP's electrical subcontractor arrived to install the LED lighting. He ran into difficulty pulling the cables through the present conduit. He said "I'll be back Next week". Ghosted. 4. June 10th after finally getting a response from the ASP Contractor, nearly two months later, I was shocked to get this text which I now share with you. " Hey David, I have been trying to find someone who can do the repairs to your light niches" What "repairs" ? Everything worked fine up until the ASP electrician ruined my electrical. The Text continues. " to pull the new lights through , Fortino , after telling me he was too busy a few times, he has finally let me know he does not feel comfortable doing the repair ( what repair) and is no longer willing to do it. After I am able to get someone scheduled to come out there ( out there? I'm equidistant three miles off the Interstate between his two offices not on Mars ) I will let you know. Realistically it may be after things slow down later in the Summer" 4. I have paid ASP OVER $17000.00 and have no lighting, water features, or Polaris sweep because they screwed up the electrical and abandoned me. 5. My Wife called ASP home office requesting a call back one week ago today. Not a courtesy call, zero communication from Corporate in Macon Georgia either. 6. I web searched "stuck pool light cord in conduit" and in a minute found various pool forums with solutions as this is not a unique issue. Search for yourself and see? I sent these to ASP , no response as usual. They don't care. The final irony is that ASP offered me a job because of my pool knowledge, pool business experience, and "you really take care of your pool" 'you're a perfect customer". I could continue but this likely suffices as a caution to be careful who you trust to do a job upgrading one's pool. Beware of ASP.