Delivered excellent service and were very communicative. Went above and beyond and fixed the rotted…read morepart of roof in addition to adding new gutters

I called this company onSeptember 22 to set up for review of our gutters to see what or if we…read moreneeded any. She made the free estimate appointment for September 23 at 6 p.m. At 5 p.m. we received a text telling us there would be a $75 charge for an estimate but that it would go toward the job if we hired them. She said they had been taken advantage of and were going to start charging-- I told her I was highly upset in that I wasn't told that the day before when I called and that it was an hour before supposedly being at my property. I told her I didn't want them to come and that this was very poor business'!!!!!!

They were nice and quick and did not overcharge. Found them through the Yelp app but they are…read morelocal. The only thing I wish we would've added was something at the bottom for where the water comes out to prevent erosion

Rick w/That Gutter Guy was so easy to work with. He provided fair price and was very…read morecommunicative throughout the process. His crew was professional and showed up on time! Quality workmanship and zero surprises at the end! Will recommend him to EVERYBODY!

Had an appointment on May 4th at 12:30 pm for a gutter inspection and no one showed up or called. I…read moreshould have gotten the hint when had to call you back to inform you that no one had reached out to me about coming out to do the inspection. Simply put, your customer service is very poor and you dropped the ball big time. You will not get any recommendations from me.

From the owner: Mighty Dog Roofing delivers top-quality roofing, gutters, windows, and siding solutions. Backed by…read moreleading manufacturers, we focus on clear communication, customer trust, and community service. Get superior results with us—reach out today!

I needed an estimate in our neighborhood and came across Rafael by word of mouth, upon contacting…read moreRafael (the owner) he was pleasant and respectful. We set up an estimate and he was able to come within a few days. He was professional and nice. I decided to go with his service. We set up a date, the process and communication couldn't have gone smoother. His work was clean, professional, and was above my expectations! He contacted me for a follow up after the first rain which I thought was considerate. Highly recommend him!

Mr. Contreras did a great job cleaning our gutters. He was flexible in working us in and was prompt…read morewith all communication. I highly recommend his services. Lori O.

I have hired Keith and his team for multiple jobs over the years and he absolutely blows us away…read morewith the results. He is always prompt and honest. Run, don't walk, to book them!

From the owner: We're GutterandGuards.com—locally owned and operated, licensed and insured. Our services include…read moregutter cleaning, repair, and maintenance, and we offer Raindrop Pro Gutter Guard installation. Servicing the Birmingham Metro Area. Contact us today!

I do want to update my original review and acknowledge that the company eventually reached out and…read moreoffered to complete the repair. By that time, I had already had the work completed elsewhere. They were also generous in refunding part of my payment, which I appreciated. I would like to move past this experience because I have had positive experiences with this company in the past and genuinely liked working with them. My hope is that they improve communication with customers going forward, as good communication promotes customer confidence, repeat business, and recommendations.

Although, it took time to get a quote, I received detailed information from Dustin and he was…read morepatient with me answering any and all questions I had.

I highly recommend USA Roofing & Gutters to anyone looking for roof and gutter work. The knowledge…read morethey shared with me prior to them starting their work meant there were no surprises once they got started. They were quick to schedule my job and got the work done just as quickly. Everyone on the project was kind and respectful. Workers cleaned up daily. I had a roof removed, decking work, and many soffits to be replaced and it took them 2 days. My gutters and gutter guards were installed another day. Overall, my home project took 3 days to complete. I am confident their workmanship is the same as their service.

They did a great job on the roof. The workers cleaned up everything around the house. Had to have a…read morelot of decking replaced. The only problem I had was with communication.

Being an absentee homeowner 2,500 miles away in California is not an easy task, so I was very…read moregrateful to have connected with Mr. Josh Tarwater. He has been an immense help to me. After a severe storm swept through Hueytown, Alabama, I urgently needed assistance. The storm was so strong that it tore off roof shingles and felt, leaving the plywood exposed and causing major flooding inside the home. In addition, a large tree fell and completely destroyed the attached deck. Josh and his team responded quickly, replacing the roof, clearing the lot of fallen trees and overgrown brush, and removing the large tree that demolished the deck--all within one week. Tarwater Services was exceptional in every aspect of the project: communication, pricing, quality of service, and timely completion. I experienced no issues whatsoever. Honestly, I can't wait to begin my next home project with them.

From the owner: At Tarwater Services LLC we want to make our customers feel like family Tarwater Services offer…read moremany different services. •Landscaping •Pressure Washing •Drainage • Junk removal •Roofing •Framing •Decking •Mold removal and more Call us for anything you might need.

High pressure sales tactics, after FIVE AND A HALF HOURS (3 p.m. to 8:30 p.m.) managed to get my…read moresister (age 76) to sign a contract that stipulated three-day cancellation option. I called the seller's number the next day, voice mailbox was full. I sent an email, no reply. I texted, no reply. Second day, still a full voicemail. I managed to locate key numbers and on the third day was able to cancel the contract AND the loan application that the salesperson also got her to sign. Neither sister nor I ever had a return call from the salesperson. Be alert. The sales pressure reached a high point when the $22,000 quote for gutters on a modest, one-floor home miraculously dropped to $14,000 after a call to her "manager." Check BBB records anywhere and the same tactic is used repeatedly by this company. She even wanted to include my income with my sister's to make sure the loan application went through. The illegality of that should give anyone looking for info a bonus reason to run.

I would give them a negative rating if I could…read more I had gutters installed earlier this year and have had multiple issues with the gutters and the service department. It started with the gutters pushing the singles up at the edge on the roof I had installed the month before. The representative from Leafguard came out and told me it was a roof problem. The representative from the roofing company came out and told me it was a gutter issue. I arranged for the two companies to come out on the same day to come to a conclusion and get the issues fixed. The roofing company showed up, but the gutter company did not. I was told he forgot. It took another month to arrange a meeting between the two companies. The second issue I have had with the gutters is a section right above my front door had a leak and also the water was not being captured by the gutter. The repairman for the gutter company came out and resealed the seam that was leaking and said he fixed the angle of the gutter to capture the water. He had not. It took multiple phone calls to get someone backout. The repairman adjusted the angle again and again it did not fix the issue. Once again it took weeks of calling to get someone to come out. This time they came out when I was not at home stuck a large piece of metal in the gutter and left. This did not fix the issue and was an eye sore. Again, weeks of calling to get someone out all he did was jerk the piece of metal out and left. I am still having the issue of water not being captured by the gutter right outside my front door. For the last three weeks I have called the gutter company without a return call. I am being told they have tried to call me, but I have not had a missed call or a voicemail from this company. Once they install your gutters, they do not uphold their lifetime warranty and have very poor service. I wish I had my old gutters back.