I successfully booked a room in another hotel in Abilene after I was told that my debit card did not process. Then I am texted by American Star that I have a non-refundable booking at their hotel. I drove to American Star and informed the manager that the booking was in error and asked for a refund. He printed me a registration card and said contact 'them' for the refund.
Now American Star Inn at 423 933-5223 refuses to issue the refund despite likely renting room 114 to someone else that night.
It would be a mistake to stay at American Star Inn because they are looking for ways to defraud you. read more