A couple days ago I had occasion to be in Abilene, TX, not really by choice as I was lost and…read moretrying to get back home to Arizona, but I did hear the wonderful old song "Abilene" by George Hamilton IV (from 1963!) on SiriusXM as I was driving aimlessly about Texas, a rather large state ("It's like a whole other country!"). My cell phone was not working, and I was rather rattled as I was an older woman traveling alone and these days that seems a bit scary, especially when you don't have a way to call 911 from the road. Also no one sells maps anymore. :( This extremely friendly, smiley, helpful young woman working in the Abilene Convention and Visitors Bureau was my angel in disguise. She gave me a Texas map -- for free! (they're ginormous like the state) -- and also an Abilene map and even highlighted it and gave me written directions to their local Verizon store so that I could try to get my phone working again. She even let me call home to tell my hubby that I was all right and where I was at and headed. Thank you, lovely person, in "Abilene, prettiest town I've ever seen/Women there don't treat you mean/in Abilene, my Abilene"! Forever indebted, Joan

Did you know they give out free welcome baskets to military members? They sure do! And they're…read moresuper nice too, with water, to nuts, to straw hats, to uniquely Abilene treats.

I really wish I was able to rate an infinite amount of stars!! I was recommend to check out the…read moretravel factory by my coworker regarding a cruise I was looking into. I was, and still am, astonished at the INCREDIBLE service I have received by the AMAZING Ms. Donna! She effortless set up the hotel, cruise cabin, shore excursions, and everything else I would need to have an unforgettable experience. She always has a smile on her face, and an answer for any question I could think of. Donna knows all the tips and tricks, and really looks out for those she is helping. If you are looking into a great vacation, please go see her. She has a customer service that you do not see anymore these days. I know that I'll be seeing her for my future vacations, and am looking forward to working with her again!

The Owner - Evelyn was AMAZING!!!! She helped me in a short notice situation with a birthday gift…read morewe purchased same day in downtown Abilene. My Uncle was sooooo happy with his Happy 60th Cigar case, he is taking it on travels with him to the east coast next month. Thank you for all your hard work Evelyn, I know we will be back as a customer for anything else that needs engraving.

I worked with the owner Evelyn to complete a short notice order. She was honest, professional,…read morepersonable and was able to complete the project with precision early. The promotion cup turned out perfect and the recipient loved the product. Prices were fair as well!! Thank you!!!

The local Home Builders Association booked Bilbrey Tours to take them to Austin Texas to meet the…read morestate Reps. I'm a member of the organization and went along; bus ride was long but very good. Watched movies and the bus were clean on time at the stops. I recommend them

I have traveled with Bilbrey for about 8 years. I have never been disappointed and you can set…read moreyour watch by their promptness. The folks go out of their way to make sure that the trip is enjoyable.