What a Great experience. We are moving back. To Tx from Georgia and made a phone call and to my…read moresurprise, the staff at this location was great, willing to stay late due to our long drive in. They also honored my veteran status and applied a discount. Thank you so much Lynette for your time and mannerism. Respectfully, Julio

From the owner: Discover convenient storage solutions with Total Storage Solutions, catering to personal and…read morecommercial needs. Our facilities provide a range of options including climate-controlled units, document storage, and vehicle parking. We support various businesses from retailers to contractors, ensuring secure, flexible storage space. Our features include online rental and payment, advanced security, and month-to-month leasing. Total Storage Solutions is committed to organizing your space efficiently, enhancing both home and business environments. Rent with us for a streamlined storage experience.

Michael is such an amazing manager! Has been extremely helpful and resourceful for my 2+ years…read morebeing here. Each call, each question he's always been there to help me. Payment process has been a smooth sailing and even though I can do it online, I prefer to do it over the phone and he's very willing to help me out. He has gone above and beyond for me on every occasion and I'm grateful for all he's done. I recommend this facility! I've visited a good amount of locations prior and this one feels like home.

What a dream to work with Michael Duncan who is so knowledgeable and helpful with getting us a…read morestorage unit. Made our experience stress free and able to help with all our questions and concerns. Highly recommend to anyone looking for a storage unit. Reasonable rates, very clean and safe with excellent customer service!

Megan was good help and convinced me to get a unit! if it wasn't for her help I probably wouldn't…read morehave received a unit today.

Be very carefully when making a decision to use this facility for extra storage. There is a reason…read morethey allow you to pay month to month only. They have raised the cost of my unit twice in under a 12 month period. I am currently looking for another storage facility. Vernon J

I came in at the location (1525 W pleasant run rd in lancaster,Tx) for a quote. Roxie was very,…read morevery helpful and knowledgeable about the property and how to setup the app on my phone. I appreciate all the information she gave me. I plan on using Public Storage only if i can get help from Roxie. She was able to show me a unit that was in my budget. Thanks again Roxie. You've got a great employee in Roxie.

Beverly was ssssooooooo sweet and very helpful to me. Pleasant employee. Great choice for your…read moreemployee.

Can't give enough stars! Brenda the Property Manager is beyond awesome!…read more The property is clean and well kept, great pricing, couldn't be happier!

The manager Jacobie was very friendly, Knowledgable, and able to answer all my questions. I was…read moreable to call before renting and have all my questions addressed. I had an easy move in with my reservation and my storage area was clean and well lit. This location offered in door climate controlled units so Mr. Jacobie was able to show me the unit prior to renting and it was a quick and easy process. This was a five star service. From my prospective call through reservation I was treated friendly and never rushed. Excellent service at the Hampton Rd location. I came for the $1 first month special but the service will make me stay.

The customer service stands out over most businesses I've dealt with within the last 10 years…read moreliving in TX. The actual storage facility is average, but its well maintained by the staff. The staff sets themselves apart with the level of professionalism, their willingness to work with the customers, understand their situation and not to mention their competency. Even when we faced a challenge of miscommunication, once I expressed myself, they continued to treat me like a human being and accepted my feedback in a polite manner. I wish that every business I had to deal with had a staff like the one at this storage facility.

From the owner: At DFW Self Storage - DeSoto, we're proud to be the trusted storage provider in DeSoto, TX. See…read morewhat self-storage options we have available for you!