This is our second hot tub from Hit Springs Spas of Eugene. Our first tub lasted 30 years (!). Very…read morehappy with quality products and service.

I just want to thank Scott and his staff for always giving the best customer care ever. Especially…read morethank you to Adam for patiently answering my endless questions over the months. And thank you Scott and your assistant in moving my hot tub...again! It's been almost 7 weeks since it's been out of commission and tonight I'm enjoying my spa. Some people buy exercise EqUipment and never use it and I would guess some people do that with hot tubs too. I use my hot tub three or four times a week. I'm eternally grateful for all their help over the past 2.5 years. Thank you. Thank you. Thank you. I just hope I start using my exercise equipment now!! Laura Kesten

Alright...it's been 2.5 months since the installation of our sauna and now ready to tell others on…read morethe ledge about pulling the trigger. Always been active, have own home gym and hot tub already, been wanting a sauna for years but didn't really have the room for any type of inside sauna. So my wife and I would always venture to sauna places on vacations (Archmedies Banya in SF, HAVN in Victoria BC, Connect Wellness Vancouver) and we're even using ONSEN in Eugene 2-3 times a week at 40 bucks a pop. Wife and I ventured out west 11th to Cedar Works to take a look. Walk in and see the Northstar traditional steam 5x7 outdoor steam sauna. Price somewhere around $15,000 delivered and installed (minus electrician cost). The inside design was perfect for us, top bench long enough for me (6'3") to lay down with room to spare. Staff was patient and informative leaving me with enough information to be potentially shrink my bank account by 15,000. 2-3 days pass by and I decide to try and pull the trigger. I email them asking if there was any type of left over home show discount or "bald, blue eye discount." Get a response knocking off a couple hundred using the "bald/blue eye discount" if I come down and purchase it today. Get down there quickly as to not miss the "bald/blue eye discount" and pay for it. Install in our backyard scheduled for sept 16-17th. In the couple weeks of waiting (think waiting to open Xmas presents as a kid or waiting to turn 16 to get your license, seemed like it took for freakin ever!) wife and I cleared the area and followed the advice of laying down 3 pressure treated 4x4's for the sauna to be installed on. Electrician recommended by Cedar Works contacted us and came out prior to give an estimate which was around $1700. He was great to work with and knew his job! Install day arrives, the dudes show up and do their thing and the second day while they are finished up, the electrician shows up and does his thing. All of the sudden it's done! We used it that night and every night we have been home since, sometimes multiple times a day. The sauna comes bare wood so stain is recommended to be done asap. Cedar Works recommended Cabot's timber oil and the wife went to work staining. She did an awesome job! Experience: Quality of the sauna is incredible, use is easy, especially with the app, heats up quickly, we keep it at the max temp which is 194. Daily+ use for the last 2.5 months and the sauna has performed perfectly! Cedar Works experience: Down to earth, friendly, and knowledgeable. Price was actually cheaper than I saw online for the exact same model without installation. The installation crew knew exactly what they were doing and worked fast and efficient. Electrician did quality work making the 220 line coming from the breaker box as invisible as possible . So, if you are on the fence trying to decide what kind of sauna, where it could be placed (inside or outside) you gotta pay Cedar Works a visit. I am very glad I did! It's an investment, but it's for your health and quality of life which is worth the investmen. Thanks Cedar Works! Probably have to visit you guy's again when we decide to replace our hot tub.

Good line of products, knowledgeable, friendly. They gave me advice that worked well and saved me…read moremoney.

DO NOT HIRE THIS OUTFIT TO WORK ON YOUR JACUZZI! They took…read morethree months to work on mine, then when one of the parts they installed malfunctioned they refused to pay for it. Mind you this was within 3 months of their "work". They seem to use second hand parts and then seem puzzled as to why they don't work. I had a reputable outfit come in and fix what they did not do. Avoid them or pay the price!

Larry and Tom are five star all around. I moved into a home that needed some work done on the spa…read moreand Tom came right out to help, multiple times, to get us set up as soon as possible, which was very much appreciated. They are extremely knowledgeable, skilled, and genuinely happy to help their clients. I will use them for many years, and have no problem recommending them.

They could answer their phone or at least my numerous messages. They have always been reliable in…read morethe past. I don't know what is going on?

I used to use Oasis, but they sold out. I'm very glad to have hooked up with Rainscapes. Came out…read moresame day I called, fixed a broken head I knew about, and fixed one I hadn't caught. I'm glad I'm not paying for the water I would have used on the leaking sprinkler I didn't know about.

i woke up to no water, called a couple places and got referred to rainbow pump. they were able to…read morecome to my place within 3 hours and fixed the problem quickly. i assumed it was my pump, the technician checked the power, ok, then a switch which was the reason for no pressure. they could have sold me a new pump and i wouldn't have been the wiser, super honest and the bill was much less than i had anticipated. excellent is not a high enough rating.

Middle of the night, get up for a drink of water, turn the tap, ...nothing…read more Go out to the pump house and yep, zero pressure, my well pump isn't pumping. In the morning I called Oregon Water Services as they have been very good in the past. All the water services companies were swamped with work (no pun intended) so they referred me to Rainbow Pump. Rainbow Pump was also very busy but being completely out of water helped to prioritize me a bit higher on their list. They came out to assess the situation and found more than one issue. There was no power to the well and a capacitor had blown. John showed me the capacitor from the pumphouse and yea, it was smoked. Beyond that, it was obvious by their testing at the well head that the submersible pump itself was blown. I wasn't really surprised by this as it was a Grundfos Pump over 30 years old. I requested they replace it with another Grundfos as I trust the brand for quality. John was able to save me over $1,000 by replacing the pump with one more suitable to my actual use, Thanks John!! Needless to say, Rainbow Pump got me back up and running. They made sure I understood everything they did and showed me the various components that failed as well as those that were about to. As a homeowner out in the country, you have no idea how valuable water is until there isn't any. Thank you Rainbow Pump!

Our inground pool was ready for some maintenance after 13 great years. Darold replaced the…read moreautomatic pool cover and lubed the tracks, replaced the pool pump motor, the gaskets on the slide, the sand in the filter. Our pool is ready for the season and looking just like new! Prices were very affordable and the work quality was great. Sam in the office kept me informed on material arrival and schedule. Appreciated working with a contractor that cares about their work and has years of working experience. I would recommend Mountain Man Pools for anyone who has need for service on there pool.

Finally, someone I can trust to keep our spa in good shape! Darold stuck with the job until he…read morefound and fixed all the problems with our 8 year old spa. Now it's back in good shape. He is very resourceful and conscientious.

Super, super nice guy and so is his apprentice, Alex. He…read moreworked with me on setting a date to fix a leak that I had under my sink. I had to change the date at least twice and he was very accommodating and got right back to me whenever I texted or called him. The faucet had to be replaced and Joe went out and returned with one in less than 30 minutes. I couldn't have been more impressed! Alex replaced it; then Joe inspected it again. The whole experience was more than I could have expected. Highly Recommended! At least 10 Stars!

This is the second time that we have used the services of this local business. Both times we were…read morevery happy with the results. The first time was for a clogged sink that we couldn't snake out ourselves. The second was for a cracked pipe in our backyard. Joe got back to me shortly after I called and made room for us on his very booked schedule. The charges were very fair and reasonable. Joe and his staff are very polite and easy to work with! I would highly recommend this company!

The city of Eugene requires homeowners with an irrigation system to have our backflow system…read morechecked out and certified with EWEB every year, and then there's the winterizing process to keep pipes from freezing. So much for convenience, right? Just another fun adulting task to add to the list! I found Terra Nova, which specializes in both, and that's all they do. You sign up on their website and they come out twice a year to turn your system off and drain it, turn it back on in the spring and check the backflow. They're one of EWEB's certified contractors, so they send the test results directly to EWEB. I signed up and they fit me in for the winterizing the same week. The cost seemed reasonable when you sign up for their ongoing service. So far, very pleased. One task checked off the list.

This business needs to provide a way for customers to see where the worker is in real time. I…read morerealize there was an emergency with one of the workers having to be out of the country but I had to wait at home for almost two entire work days so I could be here when the worker arrived for this service. I tried calling three times but couldn't leave a message and there was no outgoing message to tell the customer what was going on. Additionally, I had previously been told the leak in my pressure regulator would be fixed at the same time. Now I have to wait for another appointment to fix the original problem.