i had a very negative experience with Point Place Powersports after purchasing a motor scooter. I…read moredo not know if the problem was due to: The wrong kind of motor scooter was sold to me The motor scooter was defective, and/or The customer service was subpar. From the get-go, the carburetor needed to be replaced. Three times in less than three months all the gasoline leaked out and I had to have that repaired. The gas gauge registered empty when the tank was full. The turn signals stopped working. The whole thing shut down. I bought the motor scooter in March and wound up, in frustration, donating it to Kars4Kids in July. I am 75 years old and thought I would have a nervous breakdown or heart attack if I kept bringing the motor scooter to the shop to be repaired.

Great family to do business with, renting the pontoon trailer to move my boat and had them replace…read moremy MerCruiser outdrive with a new SEI unit and installed new bellows. They did spring tune up and boat was water ready. Also installed custom boat name and vinyl registration numbers.

everyone was great from service department and mechanic" Jason Whiteaker"! thanks for reasonable…read morepricing fast install! My 2018 BMW S 1000 R has gotten its tires and service from you.

If I could give this lower I would, I've had nothing but bad experience here, I came in to buy a…read morebike from them in February of 25'. I got it home as a "road ready " bike and I took it out first nice day and the stator went out on me the first 20 mins ( witch is one of the most common issues with these r1s) I then had to trailer it up to get it fixed, after having it for 2 weeks finally said it was ready to pick up, I got it back home and rode it and it was leaking from the gasket and then soon after that the starter went out too, after I did all the work on it the bike was running great, I unfortunately totaled it not too long after, I asked for gap just incase something like this happened and they did not include that in the warranties that they where trying to sell me even though it was the biggest thing I wanted, now a year later I have been trying to cancel the warranty for a month now and have decided to call the warranty company myself and SPENCER never sent it through even though I have called and emailed to check on it and he said that the warranty company was corking on it, they cannot work on it if you never send it in SPENCER, I highly recommend never buying anything from this dealership and especially SPENCER as a salesman, he is very unhappy and unwilling to help at all, just another money hungry salesman.

My boyfriend just bought an ATV. The staff are great people. Dave made the whole experience fast,…read moreeasy and painless. Due to to the process taking a long than expected, the manager bought us lunch across the street. We will be coming here for all of our ATV and Motorcycle needs.

Well as usual another dealership that is lacking. 9 months to get all my parts and way off on their…read moreinstallation. Should have just ask for my money back when I got the supposed estimate of when all the parts would be installed and finally done. Not dealing with them again.

good service great prices great people to work with the golf carts are out of this world fully…read moreloaded. Just what I was looking for. Thanks, Rev.

We had a few hick ups in the beginning, however since then Matt the sales manager has made it…read moreright. Thank you

Have been a long time Honda East customer but will never go back. Asked for an out the door…read moreprice for quad listed at $8200, they would not provide a written quote (which was a warning sign) but finally verbally quoted $12,500, which was $3k more than another dealer. $3,500 in fees is beyond insane. You're better paying MSRP at a local dealership.

I had my 2021 Chief Vintage serviced here, and from the very beginning, the entire staff was…read moreprofessional, respectful, and knowledgeable about their products. Steve is a motorhead and cares about my motorcycle almost as much. The front-end personnel were helpful and patient, willing to take the time to offer a reasoned explanation, and, to make it better, the driver who delivered my sweetheart to me (Eddie) was a teacher, far beyond his duties. I am glad that this shop has him there. Johnny K's Elyria is where my motorcycle will go for service; the technician who worked on my girl took care of her. Thank you, Johnny K's.

Damaged wheel when changing front tire and refuse to repair or replace. Don't get any service done…read morehere.

great experience! Rob went above and beyond to get me into my dream bike. He actually packed up…read moreand met me quite a ways from the dealership, which made it possible to get the bike. He spent so much time over the weekend answering my questions and making sure everything was perfect. I picked up the bike which he prepared to be fully woods safe and legal and did it in 24 hours. Truly amazing experience. Thanks Rob! Now its time to rip!!

**UPDATE*** After…read morethe initial sale... things just kept getting worse. They sold me a used bike with only one key and never told me there wasn't a spare. After I asked about it, they told me they could order another for me... but I'd have to pay for it (lame). I said okay, but they never got the KTM registration card from the previous owner, so they couldn't order another one. Ok, great! I asked if they could help out because when I call KTM, they said I would have to go through the dealer. After numerous attempts of asking my sales rep for help--nothing. After 5 or 6 attempts, I got tired of asking. So, I'm stuck with one key. Hope I never lose it! Another thing that sucks... Trojan claims that their used bikes go under inspection. However, when I got the bike there was an issue with the brake squeaking loudly when stopping. Turns out a pad needed to be fixed. The horn was also not working. So, they sold a used bike to me without even know the horn was shot? Which leads me to believe nothing was inspected and there could have been many things wrong or broken. They were cool enough to come pick up the bike and fix it for me after the sale. Wish it would have been taken care of before! Unfortunately upon delivery of the bike, I had new scratches on the tail that were NOT there prior. Assuming it's from the strap used to secure the bike in their truck during transportation to and from the dealership. The scratches are on both sides of the tail, exactly where a strap would sit. Never said anything to me. If they would have offered to fix it, I wouldn't be updating this review to a one star. But here we are. I also had asked them to email me a copy of my previous bikes odometer statement. I traded in my used bike... and instead of paying off the loan balance for me, they made me contribute $500... just to get more of my money. Since $5,400k for the used KTM wasn't enough. LOL! I said screw it because I was already at the dealership coming from an hour away. And I planned on getting a refund on my old warranty that could help cover that loss. After a few emails back and forth, I never got the copy of the statement. Frustrating sequence of events. Wouldn't do business with these guys again. If you want to buy a motorcycle, here's my advice: buy from a private seller. You'll get a better deal and more honesty.

Bought a new R1300GSA, that transaction went O.K. Scheduled first service 2 weeks out at 600 miles…read more I wanted to wait for it and was given a 0930h appointment. Showed up, checked in, asked if on schedule. All sounded good. Checked in again at 1030h with no clear information on timing, I finally left at 1200 noon with unfinished business. I expect better communication after spending $30k on a bike. Service was done somewhere else.

Great and reasonably priced service department. They even went out of their way to reevaluate the…read morepricing of the Honda scheduled service.