Good honest, direct folks with transparent and fair pricing. They are straight forward. They just…read morewant to get the job done well and keep going. The opened up the pool easy, kept the pool crystal clear and came urgently when the pump died. Hard working Eastern European folks who I think appreciates what they have in the U.S. and strive to do a good job and succeed. I respect and appreciate their attitude and service. There were no attempt for surcharges or surprise charges. Everything was straight forward and honest. Thank you.

Winterization and pool closing was done quickly and efficiently by Nick and Phillip. They were…read morecustomer-oriented, friendly and willing to explain things. This was rather refreshing

Excellent and prompt service. We began using Goudy Pools the beginning of the pool season. We…read morestarted looking for a local pool service provider as our pool equipment was aging. We requested service via email. Aly responded immediately and scheduled an appointment within two days. They provided solutions to our problems at a very fair price. Occasionally, you need answers to problems, they are quick to respond with easy to understand instructions. Great company!

I reached out to Goudy Pools on June 5th about an inoperable Jandy heater and potential coping…read morework. I was told it would be a couple of weeks to get on the schedule, so I completed all the links they sent and even called on June 9th to confirm everything was received. On June 10th, I received a text from Mike asking a few basic questions about pump flow and the DE filter, but no follow‑up and no scheduling ever occurred. Then nothing for nearly two weeks. When I called back on June 22nd, I was told by Chris (Customer Experience Manager) that he had no recollection of our first call, that he gets 40 calls a day, and that because I didn't keep reaching out, no appointment had been made. I was then told to "try again in July." I waited 12 days under the impression I was already in the queue because that's what I was told. If they had been honest upfront, I could have contacted another company instead of wasting valuable time. Very poor communication and customer handling.

Josh was fantastic. Not only did he diagnose my leak, but he also fixed it so you can't even tell…read more My advice: Book him come out and find your leak(s). He has the tools and the knowledge to find whatever the problem(s) are. To be honest - I was expecting the worst - concrete removal, etc. but he found a solution that was minimally invasive and even matched the grout colors on my spa! Overall, five stars. The price was reasonable and I know he stands by his work. If you ever have a pool leak, call him first. I hope I don't have to use him again, but if I need a leak fixer, it will always be True Blue.

I was a little concerned as there were no reviews but the owner is new to this area and started his…read morebusiness in Texas, where he has almost a five star review. Josh came out the day after I called him and found the leak. He can come back to start the work in less than a week. Every other pool leak company was booked for weeks. Trust Josh with your business even though he (at the time of writing this) had no reviews in this area. Don't be thrown by the Texas number. The owner who is incredibly nice lives here with his family. A bit of a follow up. My leak turned out to be bigger than we thought. Josh moved his schedule around to complete the job and big brother Ryan was in the area to help too. Went to several stores to find a match for our pool deck so it matched better. These are two of the nicest and most hard working guys you will ever meet. I am so pleased with their service!

I had the pleasure of working with Larry from Calm Water Pools for the installation of our…read morefiberglass pool. He was amazing with helping us decide what pool, where to install, what options we should think about, safety concerns to consider, and educating us on being new pool owners. Larry has been available for questions about pool maintenance and guidance. His customer service is top notch. I would highly recommend Calm Water Pools!

When the pandemic hit, we were like--alright, let's bring the vacation to us. Called Larry at Calm…read moreWater Pools, and our journey began. What transpired was beyond our imagination. Our overgrown backyard and rickety deck have given way to an amazing stone paver patio, a in-ground, heated pool, and a hot tub. We added new landscaping, outdoor furniture and a white fence around it all and voila--what a friend called "Shangri-La!" Larry and his team did the whole thing--not just the pool. From permits to an end result that makes people go OMG when they see it...everything...done to perfection. Even when hiccups arose along the way, as they do in all construction projects, they were handled immediately and professionally. Can't recommend Calm Water Pools highly enough. Great company. Great people. Great results. For real.

Going on six years with this pool service company. They truly are top-notch. They do what they…read moresay they will do....every.single.time. As a comparison, we used another pool service company, we bought the "Presidential" package. After the first few visits there was nothing "Presidential" about it. They failed to provide "said" services each time, were basically in and out within 10-15 minutes...if that. If they deemed the pool excessively dirty, there would be an added charge. Swimkare has never skipped out on or applied added time for any service call...you get the royal treatment each and every time! I feel very fortunate to have found them. Added bonus, their pricing is better than the competition...six years later i am still paying less than i was when i left the other company with the "Presidential" package. Oh!! And the other company would also high gross! I was charged $40+ for. a. SKIMMER. BASKET.!!The visiting tech would routinely look for ways to upcharge for things all while not doing what they were paid to do and you wouldnt even know until you received the invoice that day. Swimkare is amazing just love, love, LOVE Swimkare.

They are the worst pool company in MD. PLEASE AVOID!!! Anything other than adding SHOCK they are…read moreuseless. Very RUDE staff if there are any issues other than adding SHOCK. Still waiting on there supposed GM to call . Never heard from him. Very bad service.

Don't use this company. They clam to be water experts but they are not. Had my pool out of chemical…read morebalance sine it open in May. Don't walk run away from this company

We contracted with Pools Unlimited this fall after our other pool company folded. Pools Unlimited…read moreclosed our pool and did winter services. When they opened our pool yesterday, the water wasn't the customary turbid green but blue! The technicians did a wonderful job opening our pool! We love this company!

I have used this company to remove my in ground pool. The guys were very methodical on how they…read moreprocessed my pool. all the way through to the final grades. Now I have a backyard I can use. From Don, to Exequiel, Santos, Michelle the rest of their team, they were outstanding. I would recommend them to anyone interested in removing a swimming pool. They weren't the cheapest but they were the best value.

We contracted with Remove A Pool to remove our inground swimming pool and it was our worst…read moreexperience we have had in over thirty years as homeowners. In fact, the construction of our pool was a breeze in comparison. The owner, Mr. Don Handy, is an incredibly talented salesman and told us what we needed to hear. After we initially did not contract with him, he called and offered us $500 off his bid as part of a special "Winter Discount" offer. In addition he assured us that he does not use subcontractors ("everyone works directly for him") all work will be to our 100% satisfaction and when completed we will have a beautiful yard and with no sign there was ever a pool. To begin with, according to the BBB this company has several alternative names ( Handy Contracting Services, LLC, Handy Home Exterior Remodeling, Asbestos Removal Now, Action Restoration Services, Next Day Demolition LLC, Next Day Excavating, Backyard Finishes, Maryland Irrigation Services, Next Day Power washing) and the number of employees is listed as three. RED Flag that we discovered too late! We got on their schedule and work was to commence in mid-November and we put in the contract that no work would occur unless we were home. At the start communication was horrible with repeated promises of start dates that ended up as "no shows". We learned that these were in fact subcontractors. While only one "no show" was due to weather, there was so many others that the office manager ended up telling us that she did not know why no one was working on our pool. Ultimately, work on our project was significantly late and missed a window of beautiful weather. Eventually, the job was completed in the snow and early evening. In addition, they had to move heavy equipment to our front yard and that due to the ground being saturated with snow, caused additional damage to the grass. Of course, the only thing they did promptly was asking us for final payment (even when their heavy equipment was still in our front yard). We told them of our dissatisfaction that our yard was being graded in the snow and of the additional damage. Their response: "Remove A Pool is committed to 100% customer satisfaction with the finished product of the grading and pool removal and stands behind that with a lifetime warranty. Mr. Handy apologizes if there was less than adequate communication and is taking immediate management action and reform based on your input. Don Handy will be calling you in the springtime to coordinate this re-visit to make the adjustments to the grading and complete the core aerating and seeding." Based on this, we mistakenly gave them final payment. After several months went by with almost zero communication and no visit from Mr. Don Handy as promised, Mr. Bill Lopez stopped by unannounced. He initially said that everything looked fine, grass was growing and nothing needed to be done. When we objected based on the substandard grading and the reseeding, aeration, etc. we contracted for he became combative and hostile. He said that it was our responsibility to assure the grading was correct before they left, debated what was in our contract, and started yelling. He left our home refusing to look at the problem areas. We subsequently received an email from him with the letter head of yet another company, Action Environmental Services, for which he is the VP of Operations, and states our concerns about the grading is outside the scope of the contract and to fix it they need to add soil and it will cost an additional $800. After a back and forth Mr. Lopez agreed to fix our grading. His solution was to send one person who threw a little soil on the slope of our new "mound" and nothing else. Not even straw for the little bit of grass seed we got and nothing the stop the soil from washing away. The bottom line, we no longer have a pool but have a ridiculous looking mound in our yard. No, our yard is not beautiful and yes you can tell we used to have a pool. Contracting with Remove A Pool was a mistake we made. Now, we have to pay someone else to fix the mound they left from where the pool was.

I have used Capitol Pools for 24 years. I inherited them when I bought a house--best windfall…read moreever. They have maintained two pools for us, renovated one, and keep them in great shape every summer. When repairs are needed, they are done promptly and at a reasonable cost. They never try to upsell us, and they maintain the equipment so that it lasts and performs well. If there is a problem, they respond right away and will fix the problem without having to call in another trade. The owners are always around if we have questions, and the same able and personable crew does the weekly maintenance year after year. I give Capitol Pools my highest endorsement. M. Sussman