Our water heater decided to go out by making lots of extremely loud booms…read more I called Water Heater Express to replace our hot water heater. They also installed a recirculation pump which brings hot water to our master bedroom on the other side of the house. No long wait to get in the shower and have hot water really fast! Love this and saving lots of water. They were very professional, cleaned up after and stuck to their estimate. We were able to get a professional grade unit for a fair price. I highly recommend them and would use them again.

Robert at Water Heater Express was outstanding from start to finish. He was timely, punctual, and…read morevery professional throughout the entire process. His pricing was competitive, and he took the time to educate me on everything he was doing, which I really appreciated. The work itself was completed quickly and efficiently, and everything passed inspection with flying colors. It's rare to find someone who combines skill, honesty, and great communication so well. Highly recommend Robert and Water Heater Express to anyone needing water heater work.

This team came to replace a sump pump and a garbage disposal…read more They were very professional and very clean. I highly recommend them.

BEWARE! BeastBay almost blew my house up!…read more Another thing to note, if you are considering doing business with them, is that they have an F rating with the Better Business Bureau due to 2 other complaints they did not respond to. I had used BeastBay Plumbing once before when we had a drain problem. They were responsive, and the tech was friendly and informative. He fixed the problem, and we signed up for their loyalty program. I knew our water heater was nearing the end of its lifespan, and I called them to get a quote. Sydney came out and explained the options. I ended up going for the tankless water heater. I also got quotes to replace a kitchen faucet and install a new shower fixture. The techs who showed up were courteous, but they arrived a couple of hours later than I had expected. I anticipated the faucet and shower fixture jobs to go fairly quickly, but they took almost two hours. Then they started work on the water heater. What Sydney hadn't discussed was the need for direct power to the tankless system or a new vent. The tech wanted to open the ceiling up, but as it's a two-story house with a tile roof, that was a hard no. They ended up doing a vent through the side of the house. At first, they said it would be a two-day job, which wasn't mentioned when I booked, but after getting the side vent in, they said they'd finish that day. Here is where things go very, very badly. The next day, I went into the garage to move a car. I was overwhelmed by the smell of gas. I called BeastBay, and the phone center told me to call 911, which I did. In the meantime, I opened the garage door. I realized after I hit the button that, should anything spark, the whole place could go up. Thankfully, it didn't. The fire department came out, pinpointed that BeatBay had not tightened the gas connection to the tankless unit and turned it off. Then began a 2+ hour marathon of calls to BeastBay to get someone out immediately. Except they didn't. I had to call the office 4 times and then had 3 separate conversations with them. In the meantime, Sydney came back out to see what was up. I explained the severity of the gas leak and told him I wasn't happy he hadn't mentioned needing direct power or the need to re-vent from the previous water heater. Sydney indicated there would be a small rebate, and they would service the unit going forward free of charge. The tech showed up, apologized for not securing the gas line, tightened it up, and left. This was a week and a half ago. I heard nothing more from BeastBay. I called the office on Wednesday and asked that they memorialize what Sydney had said during our meeting in writing. The woman who answered, Sarah?, said she'd have to check with Sydney, in a tone that said she didn't believe he had offered anything. She came back and said that was correct, and she'd send it over by email. Nothing was forthcoming. I've called the office twice today, twice no one answered, and the third time it went to a general voicemail. I received a phone call 2 + weeks after the incident. The woman I spoke to apologized, but assumed everything was fine. I explained how VERY unhappy I was with both the work they did and their lack of responsiveness. She said she would talk to the owner and get back to me yesterday or today. No call. AVOID. AVOID. AVOID. To say I'm disappointed in the service is an understatement. This is a massive failure on every front.

I am still in the research process for this project, but I can say how impressed I am with Water…read moreHeaters Masters. They responded to my request so fast I thought it was a bot, but it wasn't. A real person called and left a message. I called back to explain what I was interested in and he scheduled an appointment for that day (I think). I was assured that I'd be called or texted when the technician was on his way. I expected to have to wait the full 2-hour window I was given, but no! I was called about 5 minutes before the window started to see if I was still available. The technician arrived exactly on time, right at the start of the window! After a short explanation of my needs he just said "OK, let's take a look at the space and talk about it." He explained every step of what they'd do to install a tankless water heater, he looked at the whole area to check for pipes, electrical access, spacing inside and out for a condensation line - making feel very comfortable that it would be planned before the installation to avoid last minute issues. A big plus, he told me he'd be part of the installation team. He also told me I should go ahead and get another few quotes. I think these guys are confident they're giving the prices in the sweet spot of costs. Then we spent time just talking about landscaping and plants! I'm not in a hurry to start this project, it's on my list of improvements and I'm just starting to investigate. However, I'm extremely impressed with the service given at this stage, the thorough approach in explaining, and the honestly. I will get another quote, but the next one has a high bar to cross; not only the service, but Water Heaters Masters quote was WELL below the only other quote I had gotten so far. I have a very good feeling about WHM. I'll come back to let you know more when I've finished the whole project.

After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

Awesome experience. I called to have underground pipe location service because water was draining…read moreand pooling and filling test holes about 3 feet away from the house. My partner suggested I look under the house first, which suggestion I (foolishly) ignored. Matt arrived and took charge. He closed a frozen service shutoff valve in an access panel at the house, and noticed the leak stopped: thus eliminating the possibility that there was an underground leak. He then donned his swimming trunks, and crawled around in the mud under the house. He found close to half a dozen pinhole leaks, and pooling under the house. Matt detailed these leaks for me with pictures of the leaks. My father was a master owner-builder and I was his slave. I've done a lot of pipe sweating in my time. and plan on doing the work myself. But what was most remarkable is the fact that he refused to take any "tips" for the invaluable diagnostic services he gave me. Kudos Matt! Kudos Oak Plumbing. Thanks a lot, and sincerely, -Jeff

I had a bad faucet in my garage that needed to be replaced. The technician (Mark Mendoza) was…read morefriendly, professional, and fast. Completed the job in a timely manner and left the site cleaner that it was when he arrived. Already scheduling another job with Oak Plumbing. Very Happy Customer!!!!

One of my tenants was sure her thermostat was beeping. My regular guy was unavailable so I called A…read more1. They were professional and low key. We set up an appointment for a tech to visit and the woman who helped then explained the pricing very clearly and simply. No surprises. Today the tech, Eric, came out to take a look. He went into the apartment and immediately found the beep. It was actually coming from an old CO2 monitor that the tenant had put under some clothing! He was very kind about it and reassured her that it happens all the time since she felt rather foolish. He then just said "No charge." And he left. What a great person, Eric, not only to figure it out so fast but also to be so kind. Thank you Eric and thank you A1! I will certainly use you folks in future.

So it's that time of year again. Inspection and tune up on the furnace…read moreJake my technician was on time spent an hour on the unit and then took the time to explain all he did. Written report was also supplied Can't say enough good things about this company. Everyone there is so professional and helpful! Definite recommend to my family and friends

They were fantastic to work with - fast to respond, clear communication and reasonably priced…read more They will be my first call for any future issues.

Showed up on an emergency basis, at night, on a weekend. Very professional. Identified the problem…read moreand fixed it with alacrity. Clearly communicated the issue, what work needed to be done, and performed it. Would definitely use again and recommend. Five stars all the way!!

We called on a Saturday afternoon and Sean came out the next morning. Was very knowledgeable and…read morereplaced the water heater quickly. Very clean, thorough job. Second time we've used Water Heaters Only; at our old house and now at our current home. Very satisfied with the service both times.

Sean provided excellent service in replacing our gas tank water heater. He also reconfigured the…read moreexposed plumbing around the unit to improve the aesthetics. We were pleased with the installation.

When I was visiting my Mom last week. She said her Hot Water Heater…read morewas making a loud knocking sound & the Company who installed it was scheduled to do a maintenance drain & flush a couple days ago but called to say they were understaffed & she needed to reschedule. Well she needed it taken care of now! So, I Googled Plumbing places and started getting quotes. Advanced Plumbing was by far the Best business for her Plumbing needs. No sooner did I hand up with making an appointment, the doorbell rang & there they were Advanced Plumbing employees Jamal & Terrance. They assessed the issue & provided my mom with the best & most affordable solution. They were very friendly, knowledgeable, & fast. They explained what they would be doing, showed her the damaged parts that they were replacing & had it done in no time. They also explained to her about the Warrantee on her product & about all the benefits her new Advanced Plumbing Membership offered. So we would definitely recommend Advanced Plumbing in Vacaville to anyone looking for affordable, friendly, & fast professional work done. Also a Big Thank You again to Jamal & Terrance for your Great Work !!

!!PLEASE READ FIRST!!…read more I should have shopped around instead of rushing into hiring this company, that's my biggest mistake. I recently had a new washer and dryer installed, and the installer told me my water valves were leaking and needed to be replaced. This was the first company I called because of their high number of reviews, which I now regret trusting. The price I was charged to replace those valves was outrageous--nearly $1,100, and they didn't even bother to repair or replace the sheetrock afterward. For such a basic job, that alone felt excessive. It gets worse. After doing just one load of laundry, my water heater on the second floor started leaking down into the first floor. This had NEVER happened before they worked on my plumbing. I called them immediately, but they couldn't send anyone out until the next day. When a technician finally arrived, I was quoted $4,000 to replace the water heater. That didn't sit right with me, so I decided to get a second opinion. I contacted another company, and the difference was unbelievable. They charged me $2,300 for the same water heater replacement, showed up within an hour of my call, and completed the entire job in about two hours. Out of curiosity, I also asked them what they would have charged to replace the laundry room valves. Their answer? Around $350. So I was charged nearly three times the going rate for a simple repair, and then quoted almost double for the water heater replacement. That's not just overpriced, that feels completely PREDATORY. I strongly recommend getting multiple quotes before hiring anyone, especially this company. I would not use them again and would not recommend them to anyone.

My second time needing Precision Air and once again they delivered phenomenal service with…read morecompetitive pricing. The gentlemen installing my furnace and water heater were professional and did a wonderful job. Chris was attentive to my needs and they even went above and beyond by fixing an existing hole in my water heater closet. Thank you Chris and team. I highly recommend Precision Air. They also installed my AC over a year ago which works great!

Precision Air Solutions is a true 5-star company. Chris was professional, answered all my…read morequestions, and sent a quote within 30 minutes -- something other companies didn't do. His crew was respectful and efficient. Great price, timely work, and excellent service. Highly recommend!

I highly suggest Benicia plumbing! All their plumbers are…read morevery professional and knowledgeable! They recently replaced the valve and new faucet for my shower! Super clean and good job and I love it! Their prices are the BEST compare to other places! I will call them in future for any plumbing job!

Hello Angela, You said the plumber was 10 minutes away when he called. He was actually in Danville…read moreover 30 minutes away and still working at another residence. He would not have been able to arrive at my home until well past dinner time.