We needed the trim around one side of the garage door replaced. Tomer was outstanding. He was…read moreconcerned that the replacement piece didn't exactly match what we had, and double-checked and triple-checked with me before installing. I appreciate his supreme customer focus. Thank you, Tomer ... will definitely call if our garage door needs any work down the road.

Tomer was prompt, thorough, and timely in assessing our garage door needs. His transparency,…read moreresponse time, and fair pricing is why we chose Mass Garage. We are more than pleased with our experience and highly recommend Mass Garage and Tomer specifically

I had a broken cable on my garage door opener, so I looked at Yelp for a local business with good…read morereviews. I called and left a message, and Ed called me back about 10 minutes later. While he couldn't come out immediately, he said he'd come the next morning. Something came up, and he wasn't able to come at the time he originally said he would, but he kept me posted, and came an hour later. Even with a few unexpected mishaps due to some previous jury rigging that my husband did, they were able to perform the fix. Now I have a working, quieter garage door. 5 stars for excellent communication, fixing the issue quickly, and educating me a bit on garage door opener care. I don't know the going rate for fixing garage door openers, but his price seemed pretty reasonable too.

Folks, A1Overhead garage door is a rarity in todays world of trades people. Reponsive, prompt,…read moreknowledgeable, detailed and fairly priced make this your go to for garage door work. Do not hesitate, you will be treated in the most professional way with quality work.

I messaged Ben about two garage door opener replacement. They are very responsive and gave me a…read morecost effective solution. Installation was quick, professional and smooth (it was 100degrees outside). We did have a glitch with the new garage door sensors but the installation team came back the next day and fixed it right away with no charge. Definitely recommend them if you are in need of a new garage door opener.

These guys are a complete joke. Sent someone that doesn't even know what they're doing. I sent them…read morea picture of the garage door opener that I wanted. They got me a different type and thought I was just going to stay with a cheaper one. They agreed to get the one I wanted. Rescheduled to install the new one and day 1 of 3 days the guy mounted the garage door opener and couldn't get it to close. Same guy came back day 2 and the garage had a huge gap on the top that you can stick your arm through it when closed. Second day he also dropped something on my car that was in the garage and completely dented and scratched the door and quarter panel. I reached out to Ben and he emailed me admitting that his technician dented the car and they take full responsibility. I needed to provide quote to fix the car and they'll confirm it and pay me for the damages. Day 3 they left a complete mess. The top of my garage door had a huge gap on the top due to them not aligning the motor or door. They said I was all set. They left the outdoor keypad on the floor, screws all over the place, the brand new sensors on the floor, they left me 1 garage door opener for the car instead of 2 like they said. I've been going back and forth with them on payment for fixing my car. They will not fix it unless it's their guy coming to my house with a can of bondo and fix my car at my house. They don't want a professional to fix it like they told me to get an estimate and send it to them. I do not even trust this company to hang my garage door opener, but they want me to trust them to send an autobody technician to come and fix my car. Avoid this company at all costs. They're scam artists and they want to not take accountability for their actions. Here are photos of everything you need to see proof.

***STAY AWAY*** I…read moregot scammed by these guys so that you don't have to. Garage door was stuck open. AAA came out and employed extremely deceitful, predatory sales tactics to rip me off. After getting an initial quote to replace one door opener of $1850, I googled the price and found the average to be $5-900. I was told that the specialty nature of my garage doors and the age of them required advanced work, and that any of the other companies would quote me the same. I was also told that they have a special 5 year warranty that no one else includes that doubles the value of their service. Under false pretenses, I allowed the technician to start working. In less than 45 minutes he had completed the installation of the new opener. He then told me he could cut me a bulk deal to do my other two openers and total out to $4000. I begrudgingly agreed in an effort to lower my cost basis and update my other units to match, but also started researching more about the process while he drove to get the other motors. In all it took him 3.5 hours to install all 3 of these "specialty" repair units, including an hour off premises to get the additional supplies. The specialty part? An extension rail to accommodate my doors that are 8ft instead of 7ft. By the time he was finished working I was realizing what was taking place. He demanded on the spot payment via venmo, and said he could only provide the invoice from the office and it would be sent separately. As I was home alone with my 3 young children, I reluctantly paid him to get him off of my property. As I attempted to contact management to resolve, I realized that the company is intentionally deceptive. Every phone number is google voice, and every address is a mailing address. They advertise a 5 year warranty and 12+ years in business, while the license affiliated with them is less than 2 years old. Upon much insistence they provided me an itemized invoice to justify their pricing, which you can see in the attached image. This was NOT provided at the time of service, only over 24 hours later. They charged me $525 per motor unit, which retails for $250 at home depot. They charged me $102 for a keypad that retails for $49. They charged me $120 for remotes that were included in the boxes with those motors. They charged me $365 an hour for labor, PLUS a separate labor line of $120/hr for maintenance and adjustments, totaling $485/hr for installation. They charged me $99 for removal and disposal of old equipment, when half of the original equipment was left in my trash bins without my consent (I did agree to recycle the boxes from the motors, but later found rails and a motor assembly in my trash bin). The worst part? They installed 3 units with 2 pre synched remotes each. The pile of papers and remotes the tech left had only 5 remotes, which I later realized meant that the technician had an operable remote to my garage. This is a major security hazard as these are advertised as having 3-600ft range so now some random technician has an opener to my garage. I had to unsync and re sync everything. After informing them they conveniently claim one was missing from the box and blamed me for "confirming everything" when the work was done, when at the time I had no idea I was supposed to receive 6. By all accounts they ripped me off by well over $1000 on an incredibly simple job. I was susceptible and uninformed, and they shamelessly took advantage of me. I don't care about the money, but out of principle this company should be investigated and prevented from doing this to others. I am in the process of filing complaints through the Attorney General's office and the BBB. I advise anyone to steer clear of these scam artists. Unmarked trucks, only accept venmo to a personal, unverified, non business venmo account, no traceable names or phone numbers. It's all an elaborate mirage covering up theft in broad daylight. They pay google to be at the top of results and have tons of questionable reviews. Hope this helps someone from getting scammed.

Had a great experience with AAA Overhead door on my garage door replacement. He was nice when…read moregetting the quote for the garage door, and even though he was late on the day of the work, he stayed late and made sure it was done. I would def recommend

Great service, great price. Literally half of the price the "top rated" garage door service…read morecompany quoted me. Shop around. I've waited a month to write this review to make sure everything continues to work... and all good. Technician was friendly, prompt, gave me a receipt with warranty info. I'll use them again when i need repairs to my other garage door.

Prompt in responses, even during weekend, reasonably priced. Got the job done, in a professional…read moremanner.

After losing the use of our reliable garage door opener having had it for so many years, we felt…read morelost having taken it for granted. However, Middlesex Door Systems quickly resolved our problems. Everyone we communicated with at Middlesex were professional, and treated us with respect. From the time Paula quickly answering our inquiry about replacing our door opener, providing a quotation which was reasonably priced, scheduling the installation, to having the opener installed, the entire process took only 3 days. The installer, Danny, arrived on time, was polite, knowledgeable, and worked very efficiently in installing the new opener much more quickly than we had originally expected. He was very respectful of our property. We are very happy with our new Liftmaster door opener. Thank you!

A technician erroneously installed springs rated for a 160-lb garage door. My door weighs 120 LB…read more This caused the pulleys and cables to fail and put excessive force stress on my garage door opener. I had to replace the springs, pulleys, cables, and garage door opener. When this was brought to their attention, the VP of the company refused to take responsibility for their technicians' mistake. DO NOT USE THIS COMPANY.

Excellent service start to finish, help me understand the whole process and got my creaking old…read moredoor fixed!

Quick response, fair price, and fixed the problem. Seems to know their stuff. Calling them a second…read moretime.

S&S overhead door company, Great company!! very…read moreknowledgeable/courteousservice!! Highly recommended!! Rich .P (Waltham).

I called Justin based on the good reviews here when I was having issues with my garage door and he…read morewas very communicative about when he would arrive and upfront about the pricing. It is a flat fee for a visit and service. He explained everything in clear terms and I felt he was honest and the price was very reasonable. I was pleasantly surprised that it was all taken care of within a few hours!

Did a really nice job replacing an exterior door. Trim was done nicely. Cleaned up pretty well. I'd…read moreuse them again. Price was similar to other quotes I got.

I cannot say enough great things about Joe and his team. From day one Joe was very professional,…read morepunctual and responsive. Windows were over 60 years old and had to be replaced asap! Joe explained the whole process from start to finish and also provided recommendations for external trim - game changer! His pricing was consistent if not a tad cheaper than six other quotes I got. His crew covered everything with plastic (Dexter vibes) to make sure furniture did not get damaged. They also cleaned every day before leaving, not just my unit but also neighbors windows and the street - wow! I could not recommend Boston Doors and Windows more! This was my first "big project" experience and I could not be happier! Thank you thank you thank you!

Fast service for a repair!!! Fair pricing and was honest about repairs. Would use his services…read moreagain. This was for a garage door repair in a condo building that has 4 garage doors. 2 were busted.

He finger-tip moved a motion detector in less than 6 seconds. He charged me 200.00 dollars. When he…read morerealized I thought it was exorbitant, he stated he had to cover his expenses. Certainly not due to my repair. I believe this was unreasonable and unwise. Such a business strategy, such a fixed-focused methodology will lead me in a direction far, far away from this service person and his company.