Great service, communication, installation and the doors look great! thanks! he went above and…read morebeyond and installed weather seals also.

I requested service from KSE Garage Doors for my rental property in needham. Turns out the spring…read morewas broken on my door and needed to be replaced! Kasey came out the same day and replaced it for a great price !! I can't recommend these guys enough!! They are a true example of 5 star service providers

***STAY AWAY*** I…read moregot scammed by these guys so that you don't have to. Garage door was stuck open. AAA came out and employed extremely deceitful, predatory sales tactics to rip me off. After getting an initial quote to replace one door opener of $1850, I googled the price and found the average to be $5-900. I was told that the specialty nature of my garage doors and the age of them required advanced work, and that any of the other companies would quote me the same. I was also told that they have a special 5 year warranty that no one else includes that doubles the value of their service. Under false pretenses, I allowed the technician to start working. In less than 45 minutes he had completed the installation of the new opener. He then told me he could cut me a bulk deal to do my other two openers and total out to $4000. I begrudgingly agreed in an effort to lower my cost basis and update my other units to match, but also started researching more about the process while he drove to get the other motors. In all it took him 3.5 hours to install all 3 of these "specialty" repair units, including an hour off premises to get the additional supplies. The specialty part? An extension rail to accommodate my doors that are 8ft instead of 7ft. By the time he was finished working I was realizing what was taking place. He demanded on the spot payment via venmo, and said he could only provide the invoice from the office and it would be sent separately. As I was home alone with my 3 young children, I reluctantly paid him to get him off of my property. As I attempted to contact management to resolve, I realized that the company is intentionally deceptive. Every phone number is google voice, and every address is a mailing address. They advertise a 5 year warranty and 12+ years in business, while the license affiliated with them is less than 2 years old. Upon much insistence they provided me an itemized invoice to justify their pricing, which you can see in the attached image. This was NOT provided at the time of service, only over 24 hours later. They charged me $525 per motor unit, which retails for $250 at home depot. They charged me $102 for a keypad that retails for $49. They charged me $120 for remotes that were included in the boxes with those motors. They charged me $365 an hour for labor, PLUS a separate labor line of $120/hr for maintenance and adjustments, totaling $485/hr for installation. They charged me $99 for removal and disposal of old equipment, when half of the original equipment was left in my trash bins without my consent (I did agree to recycle the boxes from the motors, but later found rails and a motor assembly in my trash bin). The worst part? They installed 3 units with 2 pre synched remotes each. The pile of papers and remotes the tech left had only 5 remotes, which I later realized meant that the technician had an operable remote to my garage. This is a major security hazard as these are advertised as having 3-600ft range so now some random technician has an opener to my garage. I had to unsync and re sync everything. After informing them they conveniently claim one was missing from the box and blamed me for "confirming everything" when the work was done, when at the time I had no idea I was supposed to receive 6. By all accounts they ripped me off by well over $1000 on an incredibly simple job. I was susceptible and uninformed, and they shamelessly took advantage of me. I don't care about the money, but out of principle this company should be investigated and prevented from doing this to others. I am in the process of filing complaints through the Attorney General's office and the BBB. I advise anyone to steer clear of these scam artists. Unmarked trucks, only accept venmo to a personal, unverified, non business venmo account, no traceable names or phone numbers. It's all an elaborate mirage covering up theft in broad daylight. They pay google to be at the top of results and have tons of questionable reviews. Hope this helps someone from getting scammed.

Had a great experience with AAA Overhead door on my garage door replacement. He was nice when…read moregetting the quote for the garage door, and even though he was late on the day of the work, he stayed late and made sure it was done. I would def recommend

Wow, what unbelievable service. Dennis is such an amazing guy. He was honest, fast, and…read moreinexpensive. My wife and I didn't have too much money to spend on a new door. We were really looking to get our garage door fixed. Dennis did a great job fixing our door quickly. I would highly recommend him! Thank you so much Dennis. We'll definitely keep in touch for our upcoming addition to our home.

Dennis came out the same day helped me out so we could get our car out from under a garage door…read morethat had come off it's tracks and had the door rehung and working better than it ever had before for such a good price- I wish I had more garage doors so I could work with him more.

S&S overhead door company, Great company!! very…read moreknowledgeable/courteousservice!! Highly recommended!! Rich .P (Waltham).

I called Justin based on the good reviews here when I was having issues with my garage door and he…read morewas very communicative about when he would arrive and upfront about the pricing. It is a flat fee for a visit and service. He explained everything in clear terms and I felt he was honest and the price was very reasonable. I was pleasantly surprised that it was all taken care of within a few hours!

I was very impressed by the quick response and the…read moreavailability too come out the same afternoon. At 74 the garage door was getting too heavy for me to manually lift up and down. It appears a few pieces of wood was in the view of the sensors, once removed the garage remote worked fine. Due to the pleasant demeanor, the professionalism and knowledgeable feedback I got I offered an replacement garage door job at another property for him to look at, he agreed. Massgarage is #1 if you're looking for an A1 company which is hard to find these days. You won't be disappointed.

We needed the trim around one side of the garage door replaced. Tomer was outstanding. He was…read moreconcerned that the replacement piece didn't exactly match what we had, and double-checked and triple-checked with me before installing. I appreciate his supreme customer focus. Thank you, Tomer ... will definitely call if our garage door needs any work down the road.

Ed was awesome. One of the springs on my garage door broke and he was out the next day to measure…read morethe existing springs and put a clamp in so that the garage door at least was functional until he could get the replacements and schedule an install. He replaced the springs in under an hour and, adjusted and lubricated everything and explained how everything worked. The garage door works better than it did before the spring broke. He was on time, did what he said he was going to do, and came in at the price he quoted. Really hard to do better than A1.

I had a broken cable on my garage door opener, so I looked at Yelp for a local business with good…read morereviews. I called and left a message, and Ed called me back about 10 minutes later. While he couldn't come out immediately, he said he'd come the next morning. Something came up, and he wasn't able to come at the time he originally said he would, but he kept me posted, and came an hour later. Even with a few unexpected mishaps due to some previous jury rigging that my husband did, they were able to perform the fix. Now I have a working, quieter garage door. 5 stars for excellent communication, fixing the issue quickly, and educating me a bit on garage door opener care. I don't know the going rate for fixing garage door openers, but his price seemed pretty reasonable too.

Can't say enough about these guys. From start to finish, Bolton Family Overhead Door are the Best…read more Process was easy, efficient and quick. Needed my garage door replaced. Got several estimates. One from Bolton Family Overhead Door. Called them. Left a message and Mike Martin responded within 10 minutes. Explained what I needed and he was able to drop by in a couple of hours and gave me an estimate. Estimate wasn't the lowest but Mike's professionalism, explanation and presentation sold me. Picked a door style from the catalog, ordered it and set a date for the installation after the door arrived in stock. Mike stayed in contact with updates when my garage door will arrive as well as confirming the window of time when the installers will arrive at my house. The installers Nick and Joe arrived on time. They did an awesome job! Arrived at 11:00 AM and done by 1:00 PM. Clean, professional, friendly, courteous and attentive to details. Highly recommend these guys. Great job! Thank you!

I recently replaced a garage door and opener and am thrilled with how it turned out! Bolton Family…read moreOverhead Door is a local family-owned business that provided great service and answered all of my questions and concerns. Mike and the guys who installed our door are phenomenal! Mike kept us updated throughout the entire process. He was great at keeping us updated and communicating with us. He was honest, friendly, timely, and professional. He arrived on time and kept me updated on arrival times. Based on initial communications with Mike, I had a great first impression of Bolton Family Overhead Door. The company truly exemplified the same qualities of terrific customer service in their work as well! Mike came out the following day to give us a quote after I called and he emailed me with all the details regarding our project that day. Talk about efficient! Once I decided to go with them, our door was scheduled to be installed within 2 days. Joe, our installer, was super friendly and arrived on time. Joe removed our old door and installed our new door and opener quickly. It only took them 2 hours to finish the installation and removal. They ensured that everything was cleaned up properly! I got several quotes for this project, and Bolton Family Overhead Door provided a very competitive quote for terrific quality of work. I felt comfortable going with them because of the responsiveness, clear communication, and professionalism that we got. I never felt pressured or rushed by them and felt comfortable asking them questions. These guys know what they're doing, and they're the best out there. I highly recommend them if you're looking for a garage door installation/replacement! The quality of the installation was great, and they handled everything with care and professionalism. I knew I made the right choice by choosing them to install my garage door. Don't hesitate to reach out to Bolton Family Overhead Door!

They showed up on time…read more They cleaned up their work place before leaving each day. This was huge as it definitely helped us not feel like we were living in a construction site. He had told us it would take 3 days. They were finished in 2.

Did a really nice job replacing an exterior door. Trim was done nicely. Cleaned up pretty well. I'd…read moreuse them again. Price was similar to other quotes I got.

My garage door spring broke and even while dealing with the Covid-19 issues to his business - Joe…read morereturned my call promptly - had already located my part number form a previous job done 8 years ago and was at my house the following morning and had me back in business within an hour. Great to see such excellent customer service and I'd highly recommend him for any repairs needed. Don't call the crooks at "24 Hour Garage Door service" they are nothing but a bunch of rip off artists and take advantage of people, Give your business to a credible local business - Chisholm Door Corp!

My garage door wouldn't close. Joe quickly returned my call, rather than schedule a service call…read more He clearly explained how to reposition the receiving sensor to bring the green light back on. Joe's friendly and clear manner, gave me the confidence to follow his instructions. It's now working. Many, many years ago, Joe's father installed my first garage door and opener on an old house. His son, joe, now Joe carries on his father's tradition with excellent service and superior skills.

After losing the use of our reliable garage door opener having had it for so many years, we felt…read morelost having taken it for granted. However, Middlesex Door Systems quickly resolved our problems. Everyone we communicated with at Middlesex were professional, and treated us with respect. From the time Paula quickly answering our inquiry about replacing our door opener, providing a quotation which was reasonably priced, scheduling the installation, to having the opener installed, the entire process took only 3 days. The installer, Danny, arrived on time, was polite, knowledgeable, and worked very efficiently in installing the new opener much more quickly than we had originally expected. He was very respectful of our property. We are very happy with our new Liftmaster door opener. Thank you!

A technician erroneously installed springs rated for a 160-lb garage door. My door weighs 120 LB…read more This caused the pulleys and cables to fail and put excessive force stress on my garage door opener. I had to replace the springs, pulleys, cables, and garage door opener. When this was brought to their attention, the VP of the company refused to take responsibility for their technicians' mistake. DO NOT USE THIS COMPANY.