***STAY AWAY*** I…read moregot scammed by these guys so that you don't have to. Garage door was stuck open. AAA came out and employed extremely deceitful, predatory sales tactics to rip me off. After getting an initial quote to replace one door opener of $1850, I googled the price and found the average to be $5-900. I was told that the specialty nature of my garage doors and the age of them required advanced work, and that any of the other companies would quote me the same. I was also told that they have a special 5 year warranty that no one else includes that doubles the value of their service. Under false pretenses, I allowed the technician to start working. In less than 45 minutes he had completed the installation of the new opener. He then told me he could cut me a bulk deal to do my other two openers and total out to $4000. I begrudgingly agreed in an effort to lower my cost basis and update my other units to match, but also started researching more about the process while he drove to get the other motors. In all it took him 3.5 hours to install all 3 of these "specialty" repair units, including an hour off premises to get the additional supplies. The specialty part? An extension rail to accommodate my doors that are 8ft instead of 7ft. By the time he was finished working I was realizing what was taking place. He demanded on the spot payment via venmo, and said he could only provide the invoice from the office and it would be sent separately. As I was home alone with my 3 young children, I reluctantly paid him to get him off of my property. As I attempted to contact management to resolve, I realized that the company is intentionally deceptive. Every phone number is google voice, and every address is a mailing address. They advertise a 5 year warranty and 12+ years in business, while the license affiliated with them is less than 2 years old. Upon much insistence they provided me an itemized invoice to justify their pricing, which you can see in the attached image. This was NOT provided at the time of service, only over 24 hours later. They charged me $525 per motor unit, which retails for $250 at home depot. They charged me $102 for a keypad that retails for $49. They charged me $120 for remotes that were included in the boxes with those motors. They charged me $365 an hour for labor, PLUS a separate labor line of $120/hr for maintenance and adjustments, totaling $485/hr for installation. They charged me $99 for removal and disposal of old equipment, when half of the original equipment was left in my trash bins without my consent (I did agree to recycle the boxes from the motors, but later found rails and a motor assembly in my trash bin). The worst part? They installed 3 units with 2 pre synched remotes each. The pile of papers and remotes the tech left had only 5 remotes, which I later realized meant that the technician had an operable remote to my garage. This is a major security hazard as these are advertised as having 3-600ft range so now some random technician has an opener to my garage. I had to unsync and re sync everything. After informing them they conveniently claim one was missing from the box and blamed me for "confirming everything" when the work was done, when at the time I had no idea I was supposed to receive 6. By all accounts they ripped me off by well over $1000 on an incredibly simple job. I was susceptible and uninformed, and they shamelessly took advantage of me. I don't care about the money, but out of principle this company should be investigated and prevented from doing this to others. I am in the process of filing complaints through the Attorney General's office and the BBB. I advise anyone to steer clear of these scam artists. Unmarked trucks, only accept venmo to a personal, unverified, non business venmo account, no traceable names or phone numbers. It's all an elaborate mirage covering up theft in broad daylight. They pay google to be at the top of results and have tons of questionable reviews. Hope this helps someone from getting scammed.

Had a great experience with AAA Overhead door on my garage door replacement. He was nice when…read moregetting the quote for the garage door, and even though he was late on the day of the work, he stayed late and made sure it was done. I would def recommend

Dennis came out the same day helped me out so we could get our car out from under a garage door…read morethat had come off it's tracks and had the door rehung and working better than it ever had before for such a good price- I wish I had more garage doors so I could work with him more.

Dennis was great to work with. He responded to me quickly, was on time, and efficient. He was fair…read morein his pricing and happily helped show me how to add on a remote system to open and close my garage while not at home. The other side of my garage needs some work as well and he was not pushy at all or try to over sell me on anything. When I finally give in on the other side I will no doubt call him!

S&S overhead door company, Great company!! very…read moreknowledgeable/courteousservice!! Highly recommended!! Rich .P (Waltham).

As a repeat customer over the years when my son and daughter needed their garage doors service we…read moreknew to call Justin. The appointments were booked online confirmation sent immediately after. On the day on the service appointment Justin text notified as he was on route. When he arrived diagnosed and explain what needs to be done. Work was completed as explained and payment easily made online also. Highly recommend

We needed the trim around one side of the garage door replaced. Tomer was outstanding. He was…read moreconcerned that the replacement piece didn't exactly match what we had, and double-checked and triple-checked with me before installing. I appreciate his supreme customer focus. Thank you, Tomer ... will definitely call if our garage door needs any work down the road.

Tomer was prompt, thorough, and timely in assessing our garage door needs. His transparency,…read moreresponse time, and fair pricing is why we chose Mass Garage. We are more than pleased with our experience and highly recommend Mass Garage and Tomer specifically

I had a broken cable on my garage door opener, so I looked at Yelp for a local business with good…read morereviews. I called and left a message, and Ed called me back about 10 minutes later. While he couldn't come out immediately, he said he'd come the next morning. Something came up, and he wasn't able to come at the time he originally said he would, but he kept me posted, and came an hour later. Even with a few unexpected mishaps due to some previous jury rigging that my husband did, they were able to perform the fix. Now I have a working, quieter garage door. 5 stars for excellent communication, fixing the issue quickly, and educating me a bit on garage door opener care. I don't know the going rate for fixing garage door openers, but his price seemed pretty reasonable too.

Folks, A1Overhead garage door is a rarity in todays world of trades people. Reponsive, prompt,…read moreknowledgeable, detailed and fairly priced make this your go to for garage door work. Do not hesitate, you will be treated in the most professional way with quality work.

Can't say enough about these guys. From start to finish, Bolton Family Overhead Door are the Best…read more Process was easy, efficient and quick. Needed my garage door replaced. Got several estimates. One from Bolton Family Overhead Door. Called them. Left a message and Mike Martin responded within 10 minutes. Explained what I needed and he was able to drop by in a couple of hours and gave me an estimate. Estimate wasn't the lowest but Mike's professionalism, explanation and presentation sold me. Picked a door style from the catalog, ordered it and set a date for the installation after the door arrived in stock. Mike stayed in contact with updates when my garage door will arrive as well as confirming the window of time when the installers will arrive at my house. The installers Nick and Joe arrived on time. They did an awesome job! Arrived at 11:00 AM and done by 1:00 PM. Clean, professional, friendly, courteous and attentive to details. Highly recommend these guys. Great job! Thank you!

I recently replaced a garage door and opener and am thrilled with how it turned out! Bolton Family…read moreOverhead Door is a local family-owned business that provided great service and answered all of my questions and concerns. Mike and the guys who installed our door are phenomenal! Mike kept us updated throughout the entire process. He was great at keeping us updated and communicating with us. He was honest, friendly, timely, and professional. He arrived on time and kept me updated on arrival times. Based on initial communications with Mike, I had a great first impression of Bolton Family Overhead Door. The company truly exemplified the same qualities of terrific customer service in their work as well! Mike came out the following day to give us a quote after I called and he emailed me with all the details regarding our project that day. Talk about efficient! Once I decided to go with them, our door was scheduled to be installed within 2 days. Joe, our installer, was super friendly and arrived on time. Joe removed our old door and installed our new door and opener quickly. It only took them 2 hours to finish the installation and removal. They ensured that everything was cleaned up properly! I got several quotes for this project, and Bolton Family Overhead Door provided a very competitive quote for terrific quality of work. I felt comfortable going with them because of the responsiveness, clear communication, and professionalism that we got. I never felt pressured or rushed by them and felt comfortable asking them questions. These guys know what they're doing, and they're the best out there. I highly recommend them if you're looking for a garage door installation/replacement! The quality of the installation was great, and they handled everything with care and professionalism. I knew I made the right choice by choosing them to install my garage door. Don't hesitate to reach out to Bolton Family Overhead Door!

Did a really nice job replacing an exterior door. Trim was done nicely. Cleaned up pretty well. I'd…read moreuse them again. Price was similar to other quotes I got.

I cannot say enough great things about Joe and his team. From day one Joe was very professional,…read morepunctual and responsive. Windows were over 60 years old and had to be replaced asap! Joe explained the whole process from start to finish and also provided recommendations for external trim - game changer! His pricing was consistent if not a tad cheaper than six other quotes I got. His crew covered everything with plastic (Dexter vibes) to make sure furniture did not get damaged. They also cleaned every day before leaving, not just my unit but also neighbors windows and the street - wow! I could not recommend Boston Doors and Windows more! This was my first "big project" experience and I could not be happier! Thank you thank you thank you!

My garage door wouldn't close. Joe quickly returned my call, rather than schedule a service call…read more He clearly explained how to reposition the receiving sensor to bring the green light back on. Joe's friendly and clear manner, gave me the confidence to follow his instructions. It's now working. Many, many years ago, Joe's father installed my first garage door and opener on an old house. His son, joe, now Joe carries on his father's tradition with excellent service and superior skills.

My ten year old lift master squeaked and rumbled and seemed like an accident waiting to happen. I…read morechecked the manufacturer's list of service companies and called Joseph Chisholm door company. First, he called me back the same day. Second, he called to confirm the time he would come by and arrived when he said he would. Lastly he fixed the lift master in a short time, made adjustments and was on his way. A class act. And a wonderful person.