I've been coming here for months. I actually loved this place and my nail tech Taylor. When Taylor quit and went to Vietnam, I decided to still come here because I had faith in them. I get a gel mani and premier pedicure every 2-3 weeks.
On June 6th, I came in for my usual gel
mani ($25) and premier pedicure ($30). My nail tech was very nice, however her shaping was very crooked and several nails were not painted on the side. Lani did my pedicure and she did a great job!
One June 21st, I came in for the usual. I waited a few minutes to be seated at the pedicure station. Once seated, they started the water and I decided to use the restroom. When I came back the water was full and guess what? The water was luke warm leaning towards cold and the jets were not on because they did not put the cap on. I waited until the nail tech came over and asked for hotter water. She turned it on and some hot water came out but it was still warm. I asked her again for hot water and she decided to take some out before adding more hot water. She finally realized my jets weren't on and twisted the cap on. My opinion- I sat there with no jets and cold water for 10 mins which is ridiculous.
My nail tech this time, I think her Vietnamese name is Oanh?, did a terrible job. She rushed through the entire manicure. She filed the crap out of my nails and then decided to half buffer them. All of my nails have rough tips and snag on my clothes, if you buffered them better they wouldn't be snagging on anything. She did not paint some of the sides of my nails or close to the cuticle line which is quite frustrating because it just looks grown out now. The glitter gel is rough, I still feel the sparkles on my nails and there are air bubbles. Her massage was completely painful! And to top it off, she charged me $5 for a "design". Her painting my ring finger a DIFFERENT color is a design? Is this a joke. When Taylor did my nails she never charged me. She would only charge me for an actual design (flowers or gems) and in fact no salon would charge me $5 for a different color on my ring finger. Lani did my pedicure again and she did a great job. I wish she did nails because then I would come back.
After these two experiences with different nail
techs, I can say I will not be coming back. I rather spend $65-$70 (including tip) somewhere else. BTW, the nail tech during my second nail session RE-USED her buffer. She kept it in her apron and took it out from a previous client. This is complete unacceptable and some clients have actually mentioned the re-use in their yelp review. I question if her manicure clippers were even clean. I only gave this review 2 stars because of Lani, if I was rating on my experience with my gel nail techs it would be 1. I don't appreciate the rushed service. The nail tech didn't even attend anyone after me, so why did she rush my gel mani? When I asked her why my nails were $30 she said because I asked for a different color on the ring finger so it counts as a design. She couldn't even look me in my face to tell me that because let's be real it's BS. ALSO, you should tell a client you're charging $5 at the time to see if they are ok with the extra charge.
Anyways, I'll be looking for a new nail salon. People may say I'm being picky, but we used to own nail salons and we never gave this kind of service. read more