I have been to several different Ford dealers for oil changes, services etc…read more I have finally found one that I will keep returning to. I dealt with Josh in the service department. He explained everything they were going to do and answered all my questions questions. Treated me like a person and not like a number. Quality is excellent all around. Prices are reasonable. Found my number 1 dealer!! Love this place and the people

Bought a used 2020 Mustang from Mike Reichenbach Ford on March 7, 2025. Within 2 hours of driving…read moreit (before I even got home) it started making a loud scrubbing noise on sharp turns/U-turns. I contacted the dealership immediately and brought it in March 11. I was told they checked the differential fluid for metal shavings and would know more when they pulled the plug. After waiting, I was told no metal shavings were found. I was also told the differential fluid was "bad" and that I should drive it about 3,000 miles and the noise would go away once the fluid "ran through" the system. The noise did go away for a while. Later in 2025 the exact same problem returned. When my husband called on Dec 11 and mentioned what we were told in March, we were told the fluid was never changed and that they only checked for metal shavings and everything was good basically that there was "no issue," so nothing was done. So how does a problem disappear for months after being told to drive 3,000 miles for the "fluid to run through it," but then later they claim nothing was done because there was no issue? That doesn't add up. We asked for a loaner car since it would be almost a month away before they could "Diagnose it''. We were denied. Also, on March 8th, 2025 Before returning to the dealership, I had an ASE-certified technician ride with me, He said the symptoms sounded consistent with a differential issue and recommended a documented diagnosis. His actual wording was " I'd get my money back, if I was you" I have proof of Google records showing I was searching for scrubbing noise from car when turning on March 8th, less than 24 hours of purchase, I also have proof that on March, 11th, the service department let me know they were pulling the plug on my car. ( for fluid)

Had oil change done. The service dept did an awesome job getting it done on a very timely manner…read more All the service team were nice and helpful.

My war with Florence Toyota over my 4 year stay in this city, good news Fat Ray doesn't work here…read moreanymore (see previous review for context). I have even upped the score because the customer service has improved mostly in part to Jerome C. and the head customer service rep, didn't catch his name. They made some substantial price decreases on service likely in leu of the tariff price hikes coming.

I own 16 luxury and exotic cars which is a lot of buying and selling, this dealer is the best!…read morecheck with them first, no pressure just super quality and price, Alan L

We are so thrilled with the service we received at Palmetto Luxury. If you're looking to purchase a…read morevehicle (or even a boat!) look no further. David was very knowledgeable and helpful - and unlike other car dealerships we've spoken with in the past, not at all pushy or sales-y! Thank you

I came in to browse my vehicle options not long ago, customer service was great for the short time…read moreI was there BUT I had to witness what I can only assume is somebody in a management position be EXTREMELY disrespectful to the staff. It made me incredibly uncomfortable and ultimately helped me make the decision not to buy that day. The man was bald and I did ask someone for his name, I think it was Lemonte but I dont quite remember, but I do know seeing someone treat people the way this gentleman did was hard to see. I hope the company does better for their employees.

Great service dept, from check in to check out. I drive the 45 miles because it more then worth…read moreIt. Thank you .

Wow, what an car lot! Let's just saw I'm on my 4th car from Pee Dee Auto Sales! The staff is…read moregreat, financing was amazing and I love how perfect the cars are! Can't wait to do even more business!

From the owner: Pee Dee Auto Sales is a family owned business started in 1989. Since opening, we've sold more…read more24,000 vehicles! Our longevity is due to our great selection and customer service!

This dealership is definitely not the best, called and made an appointment. Dropped my car off…read morehours earlier and they never called me back. So I kept reaching out, they kept my car a full day without doing anything to it and wasting time. Next day I had to keep calling again for them to finally work on it, was told a little bit after three it should be done in an hour or so. Told them I would drive up there but it might be awhile cause I live 50 mins away. I got there at 6:20pm Online it says they close at 8. THAT IS NOT TRUE, they close at 6. Would not open the door and let me get my car, I wasted an hour and 40 mins driving for no reason. Everyone just seems unprofessional. Would not recommended this place

Kia cars ain't shit but trash brought a 2019 Kia optima and had it 2 years and the motor blown I…read moretook great care of the car regular oil changes ect. The Kia dealership in Florence Sc are a bunch of scam artist they are trash every year I hear about a Kia recall those cars are pure trash and they won't fix anything just patch it so you have to come back. The whole world should sue the fuck outta this piece of shit company..

Avoid this place at all cost, the sales staff very dismissive and rude. So I ended up buying my…read morehonda from carmax instead. Saved a ton of money by the way, but that is not the topic right now. So here it is a few years later I need some minor work done to my truck. I make an appointment and go in the service department only because carmax is not close and guess what they rude, unprofessional, and looking to screw you on repair cost. In summary if they can't trick you into over paying in sales department they are surely going to get you in the service department if you need a repair.

I don't buy cars from dealerships but I do use the service departments that coincide w the car…read moremake. First off when I called to make appointment for service the closest available was 2 weeks out. I did go for panel cluster issues w CRV covered on extended warranty. The greeter person was helpful, said had seen the issue one other time, fixed by unplugging battery and re-attaching. The waiting area is nice, free coffee/cappuccino maker, snack machines, comfy chairs. I understand that there are customers ahead of you but 2 hour wait to unplug battery seems extremely long. Cut down on wait times for trivial fixes, rating will go up.

This dealership is honest and straight forward. They are not a Buy Here, Pay Here dealership with…read moreOn Lot financing. They helped me get fianced with my mom as a co-signer with an "And-or" so the vehicle was still in my name yet I could get a cheaper payment and insurance rate. Becky and Ernie are nothing but professional. I saw the other two reviews and only wanted to make sure others know more than 2 experiences. Usually the good ones never post. When I went to pickup the license tag for my vehicle they even let me pet their puppy! Easily 12/5 stars!

The shitted me on my mustang I got there. They took advantage of me because I was a first time…read morebuyer and gave me an outrageous price on a 2007 mustang V6. DO NOT DO BUSINESS HERE!

In April We purchased a car for our daughter and we had some issues with our first purchase... But…read moreTony the owner is great... he Was more than willing to work with us and accommodate us on a deal that we could both be happy with for something new... We love our new purchase for our daughter and she's happy with it too...thank you Tony

From the owner: Financing Available For 100% Of Our Customers!read more

Got in and out pretty quick as I was first on the list! Plenty of seating while waiting and tv to…read morewatch. They have a little snack bar that also has coffee ! My advisor followed up with me on what was needed!

Close down! My car was towed there, told me it was the engine. Kept my car and never got a loaner…read more Never called to give an update all calls were initiated by me. Was told it was going to be a 17 hour job. Turned out it was not the engine but was something equally expensive. Was told manager made sure everything was covered. Made it back to MD and took car to my local dealership because I felt like I got the runner around. That dealership didn't know why prices were not listed and told me it was a quick fix and no parts needed to be ordered and I should have been in and out the n one day. Run from these dishonest people!