Rusty was simply the best! Made a horrific mess, simple to deal with! He went above and beyond!…read moreCustomer service was outstanding!! Thank you so much for your generosity. I highly recommend!

From the owner: Rusty’s Towing, LLC has been servicing the area for the last 12 years, give us a call today for…read moreyour next towing experience. Won Best of the Pee Dee 2020, 2021, 2022, 2023, & 2024. Also voted Fan Favorite in Best Customer Service 2024. Was runner up in 2019 for Best of the Pee Dee.

My experience has been horrible. They towed my car from dizzy crab due to me being parked in a tow…read morezone unaware. cCompletely ripped off my service sheild. I no longer live in Florence I live in North Carolina. He did not want to look at my vehicle didn't want to work with me before I had to ride back to Nc I work Monday-Friday. I have been calling every other day sent over pictures as he asked. Repeatedly asked for insurance information not being given that information. Owner advising me to do what I have to do legally and he will do what he has to. Advised me to stop calling him he is busy, very rude. No company should work with them!

I didn't catch the guys name, but he was really good with communicating and was very helpful and…read morenice. I'd highly recommend them.

The absolute best. We struck a coyote and were stranded on I 20 and needed a tow, they not only…read morecame out and picked up our vehicle, but took us the rest of the way to our destination and did so for an extremely fair price. Fantastic people!

My car broke down out on highway 20 Mayo was super quick and professional in handling my car. This…read morewas on a Sunday evening, and they had to take my car 147 miles back to my home. I couldn't be more pleased with their service.

My city floods a lot. Got stuck in one pulled up on higher ground to not drown. Used my insurance…read moreapp to get road side. Bubba shows up. He damaged my car by driving it off of this curb and hitting the front end of my car with the back end of his rollback. So now he refuses to pay so I'll see you in small claims bomber.

Myself and my family (our 2 small kids) were stranded after our vehicle stalled. 2.5 hours from…read morehome. Chad towed us all the way home and drove back. We are so grateful. He was so nice and accommodating. 10/10 would recommend. We wouldn't have made it home had it not been for Bubba's towing!

FIVE STARS: I don't understand why they have a 3 star rating. My vehicle was picked up quickly on a…read moreSunday no less, and my driver was awesome! While nobody wants to get a tow, if I'm ever in Florence, SC again and need it, I will definitely call them! Thank you for saving me!

Hit a deer at 10 PM. They did not give a call back until 6 AM other than that discrepancy five…read morestars all the way the lady I spoke with was very polite apologetic. The wrecker driver was understanding and nice.

Friendly staff, fair prices, and fast turnaround for repairs and services. Their website provides…read morean easy way to make an appointment. Very thorough with all communications.

I have used this repair shop three times.I have had my 2017 titan serviced and my 2010 Yukon xl…read morealso serviced and I am impressed with their services

These guys seriously saved the day. They were the only tow truck able to come help me on Super…read more Bowl night. I would still be waiting on a different tow that said would take 4 hours to get to me, rather than laying in bed about to go to sleep after a stressful tire blowout, writing this review. The guys were so kind and so reasonably priced to help me. They also were quick to send me receipt and encouraged me to file with my insurance so they would cover it. They even called me awhile later to make sure that I got to where I was headed safely. So so kind. Highly recommend.

Gator's towing is amazing! My husband and I hit something big on I95 and got two blowouts with…read morecracked rims in a Tahoe at 2am! After making a few calls, Marshall from Gator's was the only one available to help! He came within 20 min and took us to a tire place he recommended that was 5 min from where we were stuck. He was also kind enough to bring us for coffee and bathroom trip knowing we would have a long wait until they opened in the morning!! He was our savior that night from a very scary situation. He was so kind and helpful! And his fee was very reasonable! We would absolutely recommend Gator's towing!! Thank you again!!

SCAMMER Zero Stars... Do NOT Do Business with this company. We contacted this company on March…read more22nd, 2024 at 5:57 p.m to tow a vehicle that stalled due to alternator issues. The tower quoted us a price of $75 but kept going up on the price because the car would not turn on.He called at 7:14 p.m when he made it to the car and said it would be $85. We agreed to pay. He then called back at 7:37 p.m to say it was a $200 job. We told him absolutely not. Made him aware that we have the $85.00 he quoted and that was all. He said he was on the way but he then never delivered our car to our home. We contacted him to see if he had gotten lost because it was now 9:37 p.m and we didn't receive any additional calls or updates from him. On the morning of March 23rd, 2024. We contacted the police. The police contacted him and he lied and said he bought the vehicle but no one was home. He then lied and said he called our phone and no one answered (no missed calls or voicemails from this man). He then lied and said we didn't give him our address (we did). How can you deliver a vehicle with no address? LIES.... we were home waiting on him to show. He now wants us to pay $255.00 for our car. I live on a dead end and I have cameras facing the road. He never showed and he would have had to turn around in my yard. It was raining and my thought is he didn't want to be in the rain. He took our car straight to his tow yard and is trying to get money out of us as if he actually made the tow. I contacted my insurance company to report the situation and make them aware of the fraud because we have roadside assistance which will reimburse us. We will not pay for a service that was never rendered. Please don't trust them. We will be making a civil claim.

This is worst experience I've ever encountered in any customer service situation. I would not…read morerecommend anybody to deal with this company. I was told it was a $60 fee over the phone and I was ready to pay with my debit card but his machine was down. Once he pick me up he said it was $75. I picked up my car the next morning and he charged me $40 more for storage fee. If his debit machine worked I would not have had to have my car stored at his shop and could have left my car at my job. This tow company needs to be shut down!!!!

Took my car to Thompson's Auto Body & Repair. The staff was super friendly. They listened to and…read moreanswered all of my questions. My car wasn't there long they worked me right in and the price was absolutely amazing. 10/10 Highly recommend. If you're in the Florence or surrounding areas go see these guys. You won't be disappointed

From the owner: Here at Thompson's Auto Repair &Body Our Family Has Been Providing Automotive Services For Over 40…read moreYears. We treat our customers like Family. Bring your car in for all it's needs. We'll keep you happy and your car running at a cost friendly price.