I've been to this location several times now as its close to home and the one on Southwest Pkwy a couple times too.
Other than being convenient to home, which YOU don't care about, I dig it because the staff, though all male from what I can tell ( maybe I just never run into the ladies) is not in-your-face or pushy.
We ladies hate going to places where the staff is condescending. While I am not a gearhead, I know the specs on my particular car, the tire specs, how many motor mounts there are as opposed to how many on my other car, etc. I have a general idea of when i am getting bullshat.
Even if I DIDNT know anything about cars, it's still inappropriate to treat people that way. You don't know about treating cancer, but if your oncologist treats you like a moron when you need his help, he's not fit for the job.
So I never get that sense from these folks. They're courteous and the price is reasonable. For peripheral things it can be cheaper than your dealer. They wanted twice as much at the dealer to change the rear differential fluid, for example.
They seem to have days when women/seniors/veterans get discounts, yay.
To the reviewer who had to wait 'too long', I don't know what to tell ya..it's like any other lube place, you drive up, you get in line. If the line looks long, come back another time, you know?
Or go to your dealer where you get an appointment time but pay more.
(Bring cash if you tip, btw. They cannot add it to your credit card and I felt like a skunk when at least three people descended on my car and all I had was one five dollar bill cause no one uses cash anymore. You guys should campaign your boss to change that). read more
