We had an event on 12/19/21 with cost at entry. Partnering with Anna, we were offered the center…read morefree of charge with complimentary chairs, 1 vendor space, workshop spaces and donated gift certificates for giveaways (never provided). I paid $75 for 1 additional vendor space. I learned 2 days before event, my vendor was exposed to COVID and could not attend. Anna & I communicated constantly and I informed her the vendor was exposed to COVID and could not attend. She offered me a refund (audio text saved). Day before event, Anna provided new assistant (a vendors from her Sunday markets) services. Anna said she would be available as well! Anna authorized us to set up the night prior, our balloon vendors to set up at 8 am the day of event, our DJ to operate without any restrictions, and the back door to remain closed. Handicap guest that required ramp access was the exception. We set up the night before and her assistant (Stephanie owner: O So Perfect Boutique) was extremely rude. Anna was notified after and informed of assistant's conduct. She justified her assistant's actions. I asked for the refund offered for the vendor space I paid for and inquired about missing equipment for set up. Anna did not respond. Day of event, I followed up with Anna and she responded via text stating that she cannot talk or listen to text memos, she could not offer me a refund and that my money was gone because she had expenses too. I responded, begging her to call me and why did the terms of the refund & her disposition change. When I arrived at 8:10 am, I seen my balloon vendor waiting outside along with Anna's vendor. They all were agitated and said they had been yelled at & kicked out by the assistant because it was too early to enter. I banged on the back door while trying to call Anna. Anna did not respond but the assistant opened the back door. I asked why Anna was not responding to my calls and have her call me. The assistant got Anna on her phone but Anna kept rejecting my calls. I noticed that the vendor space I paid for was taken by the assistant for her business. I demanded to have her move her belongings because I had paid for that space. The assistant said my space was sold and I demanded Anna call me. Anna called me and she said she never offered me a refund (audio text proving different); technically I have only 1 space available to me (the paid space); I should not ask for a refund with all the freebies that were provided and interact with her assistant from this point. I informed Anna she was going against the terms of our agreement and this is not right! I hung up the phone and told my team to pack up. I instructed Anna's assistant that we were leaving but after thorough consideration, my team and I decided to stay. I asked for an itemized bill for all the complimentary items that were offered and the assistant said I was not being charged/billed. Some of our chairs were taken, the DJ was instructed to turn down the music because it was too loud, affecting vendor's sales and the back door was opened constantly. I speculate the assistant and her associates were creating these retaliatory acts due to me repossessing the vendor space I paid for and reporting her to Anna. The assistant was no where to be found constantly. People were sneaking in the back without paying. Some of my team kept closing the back door and my husband guarded the area to ensure no one else snuck in. I contacted Anna 2x regarding the back door and my balloon vendor being kicked out. I informed her if that back door was opened again, my team & I were packing up and leaving the event. The back door was re opened & 2 people walked in before the fashion show. After the fashion show & raffle giveaway my team, guest & celebrity speakers packed up & left. Several people entered without paying. We maintained the agreement within the partnership until we were forced to leave due to the callous acts we encountered. I have never endured this type of unprofessionalism, malicious, vile and sabotaging conduct from an establishment.

I recently hosted a surprise birthday party for my husband at this fabulous venue. The place is…read morestunning and so is the decor. My event coordinator was always in contact with me to assure everything went as planned. The service the day of the event was impressive. Everyone was very helpful and attentive. The drinks were amazing. They boxed up everything left over for me to take home. My guests, too, were very impressed with the place and they all claimed to have had a spectacular time. I would definitely use this place again for my next event.

Recently, I had my wedding at this venue. I wish I could say it was the best experience but I…read morecannot. Christina Kroeplin. Owner, aka "Coordinator" My experience with her was .. emotionally draining and a great duress to say the very least. My first bad experience with her came the morning I woke up to charges on my invoices. Maybe she didn't think I would notice?! But she certainly never talked to me about it before just adding charges.. I can't say the encounter in asking her was a pleasant one and in fact she refused to directly say WHY there were added charges until much later in the text message argument. She cites that her website says they charge for credit charges. Which if you go to www.TheRanchOnVintonRd.com you'll see, there really isn't much to even see on said website.. Despite this, I still called her and apologized and to squash it. However, Mrs. Kroeplin talked circles around me and broke me down so much all I could do was just cry and agree to everything she was saying. She made statements such as, "You didn't ask the right questions," "If you're unhappy you can cancel." It was 2 weeks out from my wedding and if I had canceled, I would have lost every single cent we put into the wedding. This venue also doesn't supply ice. Which was told to me only 2 days before the event. AFTER We were completely tapped out of money by this point. Im not sure why it's appropriate to expect the bride & groom to supply ice for a venue?!(Oh the venue can.. but for an additional fee!) In order to have ice someone had to leave the property to go get the ice. Day of the wedding, Mrs. Kroeplin was nowhere to be found. She finally made an appearance during our photo sessions, then where she went, I have no idea. What I do know, is it's 7pm and she's not coordinating my wedding. Mrs. Kroeplin was emailed an iternary and even previously promised me, "It will all be fine," "I got this" "Don't worry" Yet, my dear husband was downstairs coordinating 45 minutes after this wedding was supposed to start, because she did not. One of my guests, who was not even in the wedding party, went to go track Mrs. Kroeplin down to get her to do her job! Nearly 2 weeks after my wedding, I haven't recieved any calls, text, emails, or even an invoice. I text Mrs. Kroeplin politely asking how she would be refunding my damage deposit I left. To which she replies, "things were missing" I proceed to leave several emails, over the coarse of a few days, politely asking for photos and basically proof that any items were removed from the property. Mrs. Kroeplin did NOT provide such proof. Matter of fact, She texted me random photos off her iphone. She then after, emails this completely arbitrary list saying; 4 cups, a pillowcase, a white container set, and 4 stick ponies were the missing items. None of the above items, even if they were stolen, total an amount close to $400. And trust me when I say we didn't steal anything because to steal those items, I would have to look at them nearly everyday and be reminded of this horrible experience Mrs. Kroeplin flat out had the gall to say my flower centerpiece belonged to her. No, I paid for them. $264 actually. It shows that on my invoice where it says, "keepsake centerpieces." Which brings me to the insult to injury. After being accused of these items, I received another email flat out insinuating my bridesmaid stole her "$300 and up" sunglasses. My bridesmaid is a well known respected doctor who flew in from Dallas. Who also can easily afford Michael Kors glasses. Why on earth would she want yours?? After I asked for a receipt and you "had to go to sunglass hut to get one" I asked around and was told you should have a warranty for such expensive glasses. So I'm happy to hear that if you lost your glasses you can replace them under your warranty! I might also add that You, Gary and your staff was on hand and posted up at the exit so if anyone tried to take anything, it would have been noticed. Mr. Kroeplin even walked us to our car when we packed up to leave the next day. This venue has alot of promise but very obviously has alot of bugs to work out. Unfortunately I was left with having to report to the BBB all of this information. I hope future weddings will not have go through this disaster. And to Mrs. Kroeplin, at this point I do not want my $400 back. You very obviously need it more than me or my family does. But please remember, one day you will have to stand before the Lord and give account of this...

Sad to have to say that this was a horrible experience…read more Such a cute place but not cute enough to be treated as I was by the owner. A very long story to how she ended up overcharging me but after admitting and agreeing to reimburse me $500, she basically decided to not live up to that. She charged for everything additional she could think of. All the charges that I knew about I happily paid. She charged me like 150 to do slide show yet The screen was unstable the whole time so it was blowing (she said she forgot to tell me to bring sand bags) and the pictures didn't fit screen, she started slideshow 45 past time because she said her connection wasn't working. I still paid for that "service" with no argument. She charged to have a photo area and use her Polaroid, but little did I know that meant her 7 yr old daughter would be taking the pictures. Of nothing I actually wanted but ran through the film that she also charged for. Paid for all that great "service" The s'mores weren't an addional charge they were just a part of the package offered but unfortunately the marshmallows were harder than rocks and nobody was even able to enjoy them. All of this I was willing to look past till after already paying her 500 cash towards the party, she still allowed a family member to pay for the party in "full" totally a charge to her credit card of 1100. Now realize the party came to an end price (after all her extras) of a little over 800 I had paid 500, so that night I owed her about 300 but she charged the relatives credit card 1100!!! Again long story to all this but basically again after getting it all figured out we came up with the new charge and then she agreed to pay the 500 cash back which never happened. I was very saddened to see someone do business this way. I'm not one to give bad reviews but I can't in clear Conscience not say something to possibly help someone else avoid going through what she put me through. She Completly ruined the night for me at my daughters graduation party.

I had an absolutely amazing time on the wine tour with Stephanie. So much so, that I plan to go…read moreagain at least once before I leave El Paso. Stephanie's humor and historical knowledge is a wonderful addition to an already enjoyable tour of local wineries. She gives you several options to choose from for each stop, explains the perks of each, and has so much knowledge about the area and each winery that you learn so much during the drive. I suggest this opportunity to anyone and even suggest the open bus option that allows other guests to attend, because you just never know who might join you and add to your fun! I'm looking at you, Ben! Thank you, Stephanie, for a lovely time!

Wonderful day with Stephanie. Tour was informative and "tasteful"--particularly tasteful. Great…read morewines of Mesilla Valley. We highly recommend.

Loved LOVEd LOVED The Photo Bus…read more I contacted them to set up the digital booth which allows folks to take as many photos/boomerangs/gifs as they'd like and text/email them directly to themselves. It was such a great hit at my Father's 50th Bash at Sunland Park Casino that folks continuously kept going back. Karen was so helpful throughout the process and was super friendly. They have a variety of backdrops you can utilize and they bring in their own props for you to use. Setup was super easy and they were very professional. This is a great photo booth company and they have 3 different type of setups: digital booth, classic booth, and a Volkswagon bus! Pricing is competitive so know you'll be getting Class A services here.

we had a blast with Hugo and The Photo Bus! We got so many compliments on how great they were at…read moreour wedding this past weekend. Hugo and Karen were so helpful during the planning process and answered every question I had. They are definitely a unique photo booth for any event. I'd definitely use them again, and I will continue to spread the work about their business. Everyone absolutely loved it!

I am beyond pleased with the service I received from this company. I had to postpone my wedding due…read moreto the pandemic and, though it was stressful, Alisha made everything easy. My wedding, when it finally took place, was more beautiful than I could have imagined. There is not one thing I would change. I never once, through the entire process, felt alone or left to handle arrangements by myself. I will most certainly be giving my business to Three Sisters again.

Pam and Alisha went above and beyond to make our wedding absolutely gorgeous. They are both amazing…read morepeople to work with and are so accommodating with what you want and need.They are very professional, passionate and resourceful. If you need help finding other vendors they have great recommendations to fit your budget. You can really tell this is their passion and love what they do. We want everyone to know they are absolutely the best!!!!

Great rest area/information center. This place has clean bathrooms, a sitting area with a water…read morefountain and private small brick sitting areas that are covered and are wonderful if you are traveling in the summer and need some shade to cool off. Theres various drinking water fountains through out the sitting areas as well as trash cans. It's well lit at night and there's usually plenty of travelers parked throughout trying to get some rest or taking pictures. There's also plenty of gas stations and restaurants less than 5 miles away.

A clean facility and great security that works in it. There is a small path to walk and a lot of…read morepicnic tables. Definitely a nice spot to pull over and sleep. Place looks like an old Mexican restaurant design. The only thing that's closed in this area is the welcome center. It's been taken over by state.

Please don't waste your money and risk a special moment. The owners are very rude my son tried…read moregetting in line to get candy from the candy bar and physically pushed him out of the way. The dj spent the night talking about his days djing in Juarez playing whatever he wanted. When asked for songs by the person who rented the hall his answer was "im going to play whatever I want". All he played for most of the night were songs that no one knew. If you want something done a specific way they will not allow it. The girls complained about no privacy in the princess room the female owner or another female would follow them all the way to the dressing room. Definitely do not recommend this establishment.

All I can say is this service is EXPENSIVE. They quoted me $75 to go to the airport. Uber charged…read moreme $25. And Andale Ride had no one I could reach on the phone, just online. Which is like Uber but I know how Uber works. It would have been nice if someone at Andale Ride had answered the phone. Oh well, I'll stick with Uber.

You cannot go wrong with AndaleRide. Best choice to cross the border from El Paso to Juarez!!…read more Greatest service ever!!! VERY HIGHLY RECCOMENDED. It was safe, fast, and seamless. Got picked up from the airport and taken directly across the border to my hotel in Juarez, MX. I am glad I decided to go with their service after I read all the reviews on yelp, tripadvisor, facebook, and google search. I had never crossed the border from El Paso to Juarez, Mexico. So I was unsure what the process was like. I called AndaleRide and had the pleasure of speaking with Joe. He was very knowledgeable and understanding of my situation. I had to cross over the border and meet up with my wife at the U.S. Consulate in Cuiadad Juarez Mexico. I had many questions regarding safety and procedures. Joe addressed my concerns and was extremely helpful. I used their app to make a reservations for the trip to Juarez and the returning trip back into the U.S. Making the reservation on their app was pretty easy and straight forward. On their app you can even give them your flight number so they can track your flight and make accommodations for you. They send you a text with your driver's name and vehicle information so you can find the driver right out of the airport. On the day of my arrival at the El Paso airport their driver Lucy Gonzalez picked me up right on time!! She was very professional, friendly, and extremely helpful. I had not eaten that day so she helped stop by a restaurant so I can pick up some food. She then drove across the border and dropped me off at my hotel in Juarez. Lucy was very knowledgeable about the El Paso/Juarez area and border crossing. The whole experiences was great. I felt very safe the whole time. If you can, I would recommend you request her as your driver but I think any of the drivers AndaleRide employs would be the same because they fully vet their drivers. For my return trip I also got a text from Lucy before pick up at my hotel. I had the same great experience going back across the border to the El Paso Airport with an added priceless moment that couldn't have happened without Lucy's help. On the returning trip Lucy was extremely kind to grant what may have seemed like a silly request for 2 fillet-o-fish sandwiches for my father in law. My father in law used to live in the U.S. but has since returned to Mexico. He was also in Juarez just to accompany my wife. In Mexico their McDonalds don't have Fillet-o-fish sandwiches so he hasn't had one in over 15 years. When we asked Lucy for her help she was like "no prob, will do". She showed up with the fillet-o-fish and my father in law just had the biggest smile on his face. We were so fortunate to have her as my return driver and very grateful for her kind gesture. It was a simple act but made a HUGE impression on us. This made our experience with AndaleRide a very special one. I highly reccomend AndaleRide, you will not be dissapointed with their service and your experience!!!

After having dinner at El Camaron seafood services & friends, my friend and I walked across the…read morestreet to MY BAR! Nicely renovated, cozy and very clean! At first we were the only ones there, but as the evening progressed more people arrive!!! The bartender said we could request a song via their satellite radio!! Friendly staff is always a plus!! No cover charge for pay-per-view fights either!!!