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    American Inn

    1.0 (14 reviews)
    InexpensiveHotels

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    Worse hotel ever!!!!

    Worst hotel I've ever been too... Staff was very rude, accused me of being a towel thief because I wanted more towels because there toilet was leaking and had to use the ones we had to soak up the water. Also there was a bloody napkin in our nightstand with a roach that came running out. I travel a lot and have stayed at some cheap scumming hotels and this one takes the cake I can't believe how ba the service and cleanliness was it was down right disgusting!!!! Not to mentio this hotel is drug infested, all the other reviews on here must be from the staff or owner cause it is nothing like this hotel really is.... I had done knock on our window at 1 am and they definitely looked like there were on some kind of narcotic!!' I did not know what I was gettin into when we checked in here!!!!

    As we found it, room for 2, towels for 1, with complimentary boogers.
    Shonda C.

    Zero stars, I am seriously considering reporting this place to the Health Department. We stayed here due to a last minute recommendation from booking.com, we had a medical emergency in Chico. We threw our stuff in the room, after checking in, should have gotten a clue when the office had their ac in parts on the floor, but no refunds! We went to CVS and when we got back to the motel, the police were blocking the driveway! Curious, since we were one of maybe 3 cars there! We finally were permitted to go to our room, stinks like cigarettes, no surprise there. There's one set of towels. I go to get a set of towels and have to argue with the female owner about why I want a washcloth! She disgustingly gets me a "clean" washcloth, no extra towel, I guess we can share, and there is a BOOGER on the washcloth! Not even kidding! I showed it to her, she huffs off to exchange it, I say nevermind, thanks, but, NO and we load out. We didn't even turn down the bed or anything! When my husband saw the cops there, he started packing to leave, while I was arguing about washcloths! The owner chased me across the parking lot, saying, here's a clean hand towel! We changed motels and when I asked for my receipt and turned in the key card, she was surprised and shaking her head that we weren't staying! I called booking.com to say, why do you even recommend this place, she calls the motel and the owner tells her we used the room, took a shower, etc! As if! Horrible! Scary! Never! Keep my money, lesson learned! But, everyone I know now knows what a terrible place you have and lying person you are. Gross! Google it.

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    8 years ago

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    11 years ago

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    9 years ago

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    9 years ago

    Bed bugs attacked a newborn and family of evacuees. No refund; rude and aggressive managers verbally attacked woman.

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    12 years ago

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    11 years ago

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    12 years ago

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    Holiday Inn Express & Suites Chico - Dirty sink for 2 weeks now!

    Holiday Inn Express & Suites Chico

    (39 reviews)

    We have really enjoyed our stay at the holiday inn. My husband and I decided to stay in Chico as we…read morewere getting ready for the birth of our third child. We were having to go back-and-forth to the hospital for induction reasons.. When I called to make a reservation, whoever I spoke to was very kind and accommodating, and was able to get a King standard room on top floor and a quiet area so we could all get lots of good rest. The room.. very large. We were quite impressed with the layout, thoughtful design and how large the room was. We've been in plenty of hotels, and this is the first time I've ever seen a standard room as big as this one. The staff overall was really nice and accommodating. Some went above and beyond while others just did their job and that's fine too. Breakfast... It was really nice to have it available especially because we had to get up early each morning to head to the hospital. I do wish consistency was a little bit better. The first morning we had scrambled eggs, which were not the best and I didn't care about the potatoes. They didn't have much flavor. But the bacon (1st day) was good and the cinnamon rolls were good and so were the pancakes. I also liked that they had lots of other options. If you didn't care for the hot options, they had fresh fruit, milk, and juice, oatmeal, bagels, and muffins, etc. They had coffee, hot chocolate, apple cider, and tea, ready to go The second day was a little bit puzzling, but I enjoyed breakfast better. I preferred their cheese omelette, turkey, sausage, hash, brown, and biscuits and gravy on the second day . The other interesting part was the bacon on the second day was very different than the bacon on the first day. I think if there was more consistency with quality than I think customers Would appreciate it . Cinnamon rolls are pretty good though! They offer laundry services so bring quarters and they offer detergent in their little shop. They also have a pool and a gym. Overall, the hotel was really quiet inside and outside, even though you're by lots of other building buildings. There are plenty of places to walk to and go eat and there's a major grocery store next-door. Our hotel room had refrigerator and microwave. Everything looked clean and very updated as it is a new hotel. The biggest takeaways from me was the size of the room in the layout, some of the breakfast items, and some of the staff were very accommodating. The only Con I really had was the inconsistency with breakfast and the quality. But for not having to pay for breakfast, I thought it was a good deal.

    Recently they changed price on EV charger. Previously it charged a certain price per kW hour like…read moremost places. Charging my car to full would be about $17. Now they added a charge of $5/hr on top of the electricity charge. What normally cost me $17 was $80!! :(

    American Inn - hotels - Updated May 2026

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