My husband and I want to share with the neighborhood, our experience with a contractor that…read morefrequently solicits work in Stevenson. In fact, when we first hired him, it was from a neighbor referral. Unfortunately, we have not had the same positive experience and, instead, would like to share a warning. Grab a glass of wine, it's a long one.  We hired Badger Contracting to replace a roof on our 1958 Gordon Sugar home in 2018. It was a warranty claim and the owner, Barry Flacks, was initially friendly and responsive, and clearly understood the insurance game. The crew he hired, however, turned out to be unfamiliar with flat roof construction and, on first attempt, failed to retain the MCM aesthetic. Despite a street of identical houses they could have used as a reference, it was starting to look like an 90's builder special (and with a moat of rusted nails yeeted into the grass). Throughout the project, they were tearing out and re-installing elements. By the time the roof replacement was "complete," there were half a dozen patches already in place on our brand-new roof. We were not impressed, but he was paid in full--as it was an insurance claim, there wasn't much we could do.  We called Barry back a few months later when the ceiling in the living room started leaking. And then a few more months later for the same. Then they came back when there were mushrooms growing in the master bedroom closet. Another time, they had to come back to switch a downspout that was mistakenly installed upside-down and catching debris. This was around the time he told us that he never used that crew again. Badger returned frequently--well beyond our 5-year labor warranty which we asked to be extended on good faith. It was clear his profit margin on our roof was shrinking, and it showed in the way we were treated. None of these return trips were prompt, communicative, or friendly. We would come home to men on the roof without even a return phone call, and then no update on work performed. Over and over again.  We were never out to ruin anyone's livelihood. We know Barry has a working relationship in the community and we've wanted to believe that our experience was a one-off due to a poor crew and, other than not passing on Badger's contact info, we kept our experience to ourselves. Our most recent experience with Barry, however, has convinced us that we need to share the continuation of this story. Our 8yo roof failed inspection when we went to sell. Badger came out and performed a repair on soft spots identified by his crew (but we discovered not everything on the inspection report). Then Barry lied to us about the work performed when he insisted that the roof wasn't regraded and that the soft spots were caused by a clogged drain, "maybe a mouse."  But we were on the roof with the roofer. We spoke with him about the work and the crew leader pointed out the low spot, the pooling, and acknowledged it being the cause of the rot--not the drain, which was adjacent. We took a dozen photos as he re-sloped that area. The roof in that area wasn't sloped correctly to begin with. Second and third inspections were performed by certified roofing contractors. They both identified the same additional repairs that needed to be made and submitted their own quotes for repairs. Understandably, after Badger failed to catch (or repair) what their peers had noted, our buyers did not want Badger to return. When we presented those two estimates to Barry and asked that he cover the cost of the lower estimate, he delayed correspondence through the weeks leading up to settlement--not responding until well after we closed. We covered the expenses of the repairs at closing because an 8yo roof should be sound and it was the right thing to do. Again, we asked for reimbursement. Five weeks later, Barry reached out to say that he will not be reimbursing us because 1) he doesn't agree with the three inspections noting the same areas of concern; 2) he feels his crew should have been permitted additional opportunities to address repairs; and 3) it was on us as the seller to negotiate the cost of his failing roof into our sale price. ​​​​​​​So here we are. Dropping reviews across the internet and hoping to avoid small claims court, but certainly not opposed to traveling down that road.

Communication is not good. Lag in scheduling. Not due to material delay but because of lack of…read morecommunication among staff.. Workers attempted to take shortcuts. If I was not home to witness what staff was doing, they would have installed new siding over unsatisfactory, unusable Tyvex material. Salesman unprofessional. I would not use Badger again and would not recommend to others.

I was experiencing a leak in my bathroom ceiling. Initially it was believed the leak came from a…read moreroof boot needing to be replaced. The next hard rain after replacing the boot proved otherwise. Multiple estimates ran a gamut of roofing/plumbing possibilities ranging from $340 - $800. Estimates did not guarantee the issue would be fixed nor were any of the companies able to include repair of the ceiling. Fortunately, I found Hugh on Yelp. He was quick to reply to my call and scheduled me for the following day. He advised me I would be following another job and he kept me abreast of any delays. Hugh not only was able to determine where the leak was coming from and fix it but he also did a water test to determine the issue had been solved AND fixed the ceiling. He and his employees worked at full throttle their entire time they were here and left no mess behind them. Hugh offers a full spectrum of services including landscaping, decks/patios, kitchen upgrades to full home renovations. I would recommend him in a heartbeat. Additionally, he is a nice guy.

You might have thought some years ago when my husband and I had a carport attached to our house…read morethat the contractor we hired would know what he was doing. Years later, as the carport was sinking into the ground, we realized that he didn't. So on the recommendation of a friend, we hired Hugh's Services who immediately determined that the posts holding up the carport had been literally inserted into the ground with no concrete. We were very surprised. Hugh and his crew were highly professional. They dug out the posts, poured the concrete and balanced out what could have been a very serious catastrophe. In addition, they installed and redirected my downspout system that allowed gallons of water to gather under the carport. And they installed a brand new downspout, redirecting the rain under our front porch. All of those systems are underground and undetectable, adding value to our home. With his sharp eyes, Hugh also noticed that the flashing around our chimney had never been properly installed, and he fixed that. Would I hire Hugh again? You betcha! Nothing escapes his eye, and he absolutely knows what he is doing. Diane M. Brown

In October, Rosedale Roofing did patchwork for missing shingles. There were leaks that led to mold…read more I was unhappy when I went upstairs to check their work on my skylight, and found construction debris all over the place. I had tipped each of the 5 workers and was sorry I did. I let the representative know about the mess. Now, since the big winds in March, I've lost lots more shingles. My claim adjustor and the roof assessor just examined damage inside and out. Their conclusion was that Rosedale did a poor job of patching.

We had an older dying roof, and we used this company for years to make small repairs to make it…read morelast. Each time- job was inexpensive and nicely done. We finally had to give it up as the roof was dying-- they came out and re-did whole roof and gave us an excellent price, with architectural life-time shingles and all the bells and whistles. Very nicely done. Now-- take heed- nearlly all big companies sub-contract now. So the big name is more of a warranty-- the quality of job from company to company can very greatly, depending on which subcontractor gets it. We've been blessed three times with this company-- sounds like Justin got a bad crew, and I don't doubt his review. Sad thing now--- Seems to matter more what a company will do when they screw up than what they do on initial job when it comes to reviews!!

Recovery Home Improvement turned our dream into reality. Super accommodating and efficient. THANK…read moreYOU for going above and beyond for us and our fur friends! 10 + STARS!

This company is outstanding. They did my roof, and a week later I had them back to do my deck…read more Superior craftsmanship, excellent communication, honest, affordable, and just all around a delight from start to finish. Thank you for everything. I will have you back soon for my next renovation! 5 stars!!

Installed a new roof on a house I built. I had water damage within 1.5 years. Within 5 I was…read morerecommended to rip out their work and install a new roof. Lazy and cheap roof install. They didn't attach the rubber roof to the side of the house. Allowing gaping holes visible to the naked eye unaddressed.

I was completely satisfied with the work John & Chris had done with my replacing my roof and…read moresiding. They were very professional and hardworking. I would most definitely recommend On Top Roof Repairs to my friends and family!!

A new roof was installed on our home by Mid-Atlantic and we are very pleased with the results…read more  John, the owner, came out to do an estimate and thoroughly explained the choices of high-quality products that could be used.  He also described how the work would be done so we knew what to expect on the day of the install.  The work was promptly scheduled, and the crew arrived on time and did a professional and expert job of removing the old roof and installing the new roof. His crew cleaned the entire area around our home when they were done. The finished work looked great.  John was on site when the work began and when it was finished to follow up with us to make sure everything was to our satisfaction. It definitely was!  We enjoyed working with John and would definitely recommend Mid Atlantic as an excellent company. John even replaced a few boards in our back deck that we had requested during his initial roof inspection and estimation. We went with his company because it also did an excellent job of installing leaf free gutters several years ago. Again, we highly recommend John and his employees.

They did a wonderful job to my home. Roof, windows, doors and siding. My home looks brand new.read more

We were more than satisfied with Josh's service as he not only provided us with a competitive bid…read morefor replacing our roof, but also ensured that the job was completed within our given budget and most importantly, within the promised timeline without any surprises. One quality that sets Josh apart from other roofing companies is that he actually got on a ladder and evaluated our old roof before providing us with the bid! I didn't realize how uncommon that was until we started the process of getting bids. Furthermore, his team was fully dedicated to ensuring that the job was completed to the highest standard. We were never left in the dark and Josh was always reliable and available to answer any of our questions. In conclusion, we highly recommend Booth Brothers.

Great Service. Had a small porch project that many roofing companies passed on. Cox offered a…read morereasonable price for a small project and completed it within 4 days of contract execution. I would recommend them as their communication and attention to details was great. Thank, B Handy Construction services

Estimates not accurate when asked for detailed invoice it took two weeks and then the price was…read moredoubled. Do not recommend