Shortly after replacing my roof, we developed a leak. We asked BLC to come out for an estimate. The salesperson assured us that they could easily fix the problem, and that it would be warrantied if we had any issues. The team came out for the repair, but the roof continued to leak. We contacted BLC about having this fixed under warranty, and they then explained that if we read our contract carefully, that repairs are not covered. They however, agreed to send out another team who proceeded to bang down a few loose nails, and recommended that we have another more extensive repair to resolve the problem that was now leaking through the ceiling and damaged two rooms of our home, for several thousand dollars more. Finally, we hired a local contractor who came out, and for a few hundred dollars, replaced the drip edge, which was all that was ever needed and we haven't had a leak since. I'm disappointed that the salesperson promised our repair would be covered under warranty, that we were charged higher than market price to ensure that we would receive a successful repair, and were left with nothing but water damage and empty promises. I am however, pleased that we were able to find a local roofer to assist us once BLC tried for another cash grab, rather than standing by their work. read more