Derek is a swift and knowledgeable professional who got me approved for a home loan with ease. He…read morewas always available to help and answer questions throughout the process. After escrow was closed, he even stopped by to provide important tax-related information, which I really appreciated. He came highly recommended by a real estate company I previously worked for, and he absolutely lived up to that recommendation.

Great to work with and gets the job done efficiently. Derek is quick to respond and goes above…read moreand beyond with customer service.

Tracy Friedrich and Zaira Martinez For The Win!!!!! Long Story Short - We were competing with…read moreanother broker for the borrower's business. Challenge is the borrower's a single mom, with razor tight qualifications and every dollar matters. If it wasn't for these two ladies - as a broker - not only were we able to secure the business - even more importantly - we were able to save the borrower an arm and leg compared to what she was paying every month and these 2 ladies made it happen. When it came time to close and the chips where down - it was these two ladies that jumped right in there and made it happen. As a broker - you already know that depending on the scenario, when you see an investor with aggressive pricing - there's usually a cost somewhere else - typically in the form of production somewhere... Not with these ladies! Fast, Friendly, Helpful, Willing To Respect and Exercise Due Diligence For Your Client At The Same Level You Have - Priceless!!! If you're looking for team players, a precious resource, and people you know you can pass the ball to when it comes time make things happen - Look No Further! Tracy Friedrich - Account Manager and Zaira Martinez - Underwriter! Total assets to any team. =)

Able to help me competitive interest rates to get my 2nd investment property in Las Vegas.read more

I was recommended by my mother who refinanced with Randy Nguyen. I am happy that I did as Randy…read moreworked with me to get the rate I wanted and was flexible with a few changes along the way. Randy and his team was very responsive as well as honorable in the process, as you know some out there will try and get away with charging hidden fees, and we closed escrow as promised with no hidden fees. I will certainly return to Randy for future businesses and recommend them!

I was recommended by my brother and I am happy that I did.  Randy and his team was very responsive…read more as well as honorable in the process ad no hidden fees. Everything is explained up front and we closed escrow as promised with no hidden fees.  I will certainly return to Randy & iApprove Lending for future finance/refinance needed. I would recommend to anyone who consider re-finance or have need for new mortgage of new house or business!

Kirstie and Rochelle listed and sold our home of 18 years. They both were very professional and…read morecompetently managed the entire process. They were responsive to every email and text message and demonstrated strong follow up skills - we never felt like we were waiting on them for information.  They coached us well in the preparation and readiness of the home and did well in setting our expectations. We were very impressed with the quality, thoroughness and professionalism of the marketing materials created for our listing. Even though they had other listings they made us feel like we were their only client!

We recently sold our home with Kirstie Nystedt and Rochelle Sack - Nystedt Group…read more It was a very easy and pleasant experience. Both Kirstie and Rochelle were always available when we had questions or needed anything. We felt very supported and that all of our needs were met. They both brought personal items to our home to help us stage and went above and beyond to sell our home well over asking and get free rent back for 2 months, which was very important to us. We plan to use them again to sell another family home, and recommend to all!

This was above and beyond the best experience I've ever had dealing with a mortgage broker and or…read morebank. Incredible, honest, straight forward, no BS, and got me the best rate ever in the exact amount of time they said. I'm sooooo happy. You have no idea what hell I'd been through with other companies.... all lying and dragging you along the never ending nightmares. Saloman saved me!!!!! Thank you thank you

The email I attached says it all. They will tell you what you want to hear and when it comes to…read morecrunch time they won't be able to follow through. During this time, they will make promises to make you feel better and not follow through. We were suppose to close on 12/06 but The Mortgage Hub didn't have the loan documents ready, despite double and triple checking with them that they received everything. When it got closer to the date they kept pushing the date back. Salomon promised to reimburse us for any extra fees that incurred because of the delayed loan documents. We ended up closing on 12/23, the day before Christmas Eve, almost 3 weeks late. We had to change the moving date several times last minute because The Mortgage Hub kept promising we could move in by a certain date AND had to pay extra fees for moving on a holiday. Ended up costing us almost $1,000. Once we closed Salomon and staff at the Mortgage Hub stopped answer any emails, phone calls and texts (see email bellow). If you are looking to borrow over $1 million for a house, please do so from somewhere else that is more professional and not avoiding your calls and e-mails over $1,000. They made the home buying process unnecessarily stressful and it really took a toll on our health. My spouse and I ended up getting sick during the holidays from all the anxiety and sleepless nights because of Mortgage Hub's incompetence to complete simple paperwork. They claimed they have done this "many, many times" but i highly doubt it. Don't let all the 5 star reviews fool you! Try a more reputable agency or even the bank. It's a lot of money and I wouldn't take the gamble.

We have been working with John on a loan that finally cleared today! But this review is for the…read moreincredible tenacity, positiveness, cheering -on -when -times -got -his tough persona that John exudes. Really incredible and top of his game even going the extra mile to get the deal done. Challenges with the lender being they are based in Georgia and time difference but still was consistent with a play by play text or emails never leaving us in the dark. Will def use again in the future!

I actually got a lower quote from Flat Branch Mortgage but I chose this company because the agent I…read morewas working with was friendly and responsive. That was a bad decision - I almost lost my house. John Doan and his team let me know that they could meet a 30-day closing and due mostly to preventable delays in-house, they were not able to meet the closing and I had to request an extension. Luckily, the seller agreed to an extension of the date that Equinox suggested. That date came around and I was still not able to close on my property and had to request a second extension. Again, it was a good thing that the seller was so understanding because at that point they could have walked away with my earnest money. I spoke to John Doan directly about the issues that I was facing and how I was unsatisfied about the service of his team and he told me he would look into it and get back to me. That was three weeks ago, so I am going to assume that he never looked into it and leave my review now. I have a friend who asked me about my recent purchase and was looking for recommendations to obtain financing on two properties, I will be telling him to go elsewhere than I did.

I have worked with Nelson and his team for many many years . I have always been impressed with his…read moreprofessionalism and easy going character that made me feel his confidence and calmness at the sane time with every transaction. He has always provided the best communication and made every transaction and seamless for the client. No matter what.

One star because he was a generally nice man…read more My husband and I found Nelson via the National Mortgage Brokers website. We knew we had a rough credit history and wanted a professional. We planned to use our VA loan (two combat era disabled veterans are we). First, we submitted all of our paperwork to him. Days later, and every few weeks, he would contact us and ask for the same papers that we had already submitted. Next, while he claimed to have found us a lender (though they wouldn't preapprove us until we actually put an offer in on a house), we were unable to use a traditional realtor due to the lack of preapproval. Nelson referred us to a colleague of his. The colleague let the one house that we wanted slip away by not supporting our competitive offer and submitting in a bid at the asking price against our wishes. The realtor was definitely not a go getter (though a nice man, again) and he wasn't familiar with the area that we were interested in at all. He actually showed us several homes that were broken into and squatted in/damaged because he failed to contact the seller's realtor to inquire first. A couple of months after first meeting Nelson, we finally get an acceptance on an offer. It isn't the house we really wanted but at this point...almost seven months later...we just wanted A HOUSE. We provided every last shred of paperwork to him over and over again and were on top of it 100%. I read over the contract...it stated that closing was in 30 days or they would void the contract. I mentioned this to him and he assured me that there was no problem closing in that time frame. I also talked about it with my realtor. Weeks went by with no closing date from my lender. They didn't ask for any more information. The week of the thirty days approached and I contacted him over and over, worried out of my mind that we wouldn't close on time. We paid for the inspection. We made the nearly two hour drive with our children and showed them the house. We put in our thirty day notice at our rental. We paid the $1000 deposit to the seller. Day thirty approached. Nelson was unwavered and casually mentioned that we would just request an extension. I don't think he ever even contacted the seller. That entire week I tried to find out what was going on with him, our realtor, and our escrow company. Finally, with nothing heard and no news about the situation, two weeks after the thirty days I told my realtor that I wanted my deposit back. The realtor stated that I couldn't have the deposit back because I voided the contract by not closing in time. I was heated...and even more upset when I saw the house pop up active on the MLS again that week. I did some research and found out that the seller had used another escrow company to sell the house to another buyer while still under contract with us! The seller has now broken the law, I really wanted my money back. No one would help...so I wrote a letter to the boss of the company holding our deposit. I explained the legal issues involved and had a check in my hand for the $1,000 the next day. To this day I do not know what held up our loan. I don't know the company he claimed to have found to fund us, I don't know that he ever did. All I know is that I lost the $400 for the inspection, $100 in gas visiting the home, and almost $1,000 deposit because he, a licensed mortgage broker, didn't listen to me...a first time home buyer. We told him we were done. He had the nerve to send us a postcard a year later stating that he'd love to help, "when WE were ready to purchase a home!"

Vance made our first home buying process as smooth as it could be. We stumbled across a home we…read moreloved when we were "casually" looking at homes and had to get pre-approved ASAP to put in an offer over a weekend. We knew absolutely nothing about the process, but Vance was the quickest to respond out of all prospective candidates. He carried through this work ethic from the beginning through the very end. He was nice and very patient as we asked a million questions and walked him through several calculations. In a market as competitive as it is now, responsiveness is KEY to ensuring everything is submitted and closes on time. And it doesn't hurt that he had the best rates as well! Definitely will recommend him to all our friend and family who are looking for a new mortgage.

Vance was very patient, transparent and a great communicator who kept us consistently updated. He…read moremade our process seamless and we closed in just 3 weeks!