*Kitchen Cabinet Painting Review*
I really didn't want to write this negative review as my intent is never to hurt a locally owned business, but after hiring another painter to fix their mess, they pointed out more mistakes that American Dream Painters did when they painted our kitchen cabinets. The purpose of this review is to ensure no one else goes through the same experience. After American Dream Painters did a horrible painting job with my kitchen cabinets, I'm now having to pay way more to have my cabinets fixed than if I hired the highest bid I had out of 5 quotes of painters in the beginning.
Here are some reasons of why I would not recommend this painting company:
Inconsistent work hours. They sent the main painter in the morning and around early afternoon, he'd leave for lunch after informing us he'd return in 1-2 hours. I didn't care how long lunches were, but the problem was, he rarely ever came back to continue working. Example: One day, the main painter went for lunch so the paint could dry, the owner informed me midday that the 1st coat of green was completed and they'd return the next day as they need to dry. Well, before the main painter left, he never finished painting the cabinet doors placed in the garage with the first coat. I believe things like this resulted in the main painter falling behind with the job. When I asked the owner this, he brushed my concern off and said "of course we will paint those, you will see." Well, the following day, the main painter (who was honestly a really nice guy), apologized for not returning the previous day as they sent him to another house to work. Way to show a customer your priorities. What was supposed to be a 3-4 day job turned into 6.
Horrible paint job. It was a huge red flag seeing the 1st coat of green paint on the cabinets and doors. There were drip marks EVERYWHERE. They did mention there was bleeding inside the back of the cabinets as the back of the cabinets isn't real wood. I was okay with that as long as it was smoothed out as much as possible, but they didn't do that. Take a look at photos (they also painted my water line and water shut-off valve inside the cabinet). Also, when painting the doors, and I wish I had pictures of these, they had them STANDING UP. Meaning, MORE PAINT DRIPS. There were also a ton of air bubbles, debris on the paint from sanding, and uneven painting. Unacceptable for a professional painting business.
When doors were drilled back on the last day (day 6), the paint was still wet, and I saw areas they were still sanding for "touch up" paint. I know I'm not a professional painter, but I know better to not put a wet cabinet door back up unless it's completely dry with all the "touch ups" finished BEFORE drilling it back in place. You shouldn't be rolling paint still after placing the doors back.
The doors were put back on very poorly. Again, look at the photos and you'll see that the cabinet doors don't even close correctly. They told us the last day not to close the doors for 2 days as the paint is still wet and it needs to cure - I think the other hidden reason was so I wouldn't see the doors not closing correctly.
The owner came back by himself to do a walk through and payment the next day (after day 6). After discussing things with my husband and another family member (who was there with us that day), we agreed we wouldn't even trust them with trying to "fix "their mess. As expected, the company owners were not happy we refused to pay them the remaining balance of our invoice. He stated, "the best painter was not assigned our project cause he had allergies; and went as far as saying when his BEST PAINTER was at our house the first day, we "'gave him a dirty look after he sneezed so he was not comfortable working with us.'" THEIR "BEST PAINTER" WAS NOT EVEN PRESENT THE VERY FIRST DAY! He'd randomly pop up the days following to check on the other person actually doing the painting; and he never introduced himself to us or said a word to us. He only ever spoke to us when describing why the back cabinet paint was bleeding. The only TWO PEOPLE the first day was the owner and the actual person who painted the entire time (I will not give names). And let me say, we didn't hear or see anyone ever sneezing in front of us.
Anyway, after $565 wasted for the deposit, we were left with a really sloppy paint job and also paint on the hardwood floor, outlet plugs and the walls. The owner asked for a chance to make it right; but him saying he didn't put his best person for the job on our project and accusing us of giving dirty looks is the worst thing he could say to a customer he wants to make happy. The proof is in the pictures. If you want to take a chance with this painting company, be my guest; but I advise you to think twice. I'm sorry, but I will not give second chances to those who didn't even make my project I was paying for as a priority. If you want more pictures, feel free to DM me. read more