this location never ceases to amaze. I can't say enough good things about Alesha! From the moment…read moreI walked in, she made the whole process smooth, easy, and stress-free. She's professional, knowledgeable, and has such a warm personality that instantly makes you feel comfortable. She really takes the time to explain everything, answer questions, and make sure you're getting exactly what you need. You can tell she truly cares about her customers and goes above and beyond to provide excellent service. If you're looking for storage, definitely ask for Alesha -- she'll take great care of you!

Very professional and friendly. I would recommend it to my family and friends. If I had any…read moreissues, they were quick resolve it.

My husband has used this storage facility twice recently to store items and we've never had a…read moreproblem here. It's easy in and out with the code and we're able to get in and access our items fairly easily. The only issue is that the road to get to the storage lockers is one-way and small so only one car can fit so you sometimes run into an issue where someone is blocking the road and you can't get to your unit until they move and not everyone is friendly or willing to move/let you by or even speed up whatever they're doing.

I hate moving. I don't know anyone who likes it. Even when it's to a place you've been dreaming of…read more(which wasn't the case for me at all), it's a dreaded time. Combine that with ill-planning and you have a match made in hell. Thank goodness for Simply Storage! The interior is true to the name: simple. Very clean and neat and tidy. The items they have on display have the prices clearly marked and there's a good variety. The bathroom is in great condition, too! I think the woman who helped me and my mother was named Tammy? It's been a while, so I can't quite remember. She was so sweet! Gave me cookies and soda and basically babied me since I was nervous about driving a huge Uhaul for four hours. When I found out it was a pain to drive, she helped me downgrade with ease. We had to go to another Uhaul location because they didn't have to size we needed, so she made a reservation and the exchange was just that easy. Thank you so much for making our moving less stressful than it already was~ We truly appreciated it.

I couldn't have asked for a better staff member to help me out. She made the process unbelievable…read moreeasy. The facility does a great job with keeping everything working.I will definitely be back next year!!

Rats in our unit. Unit reeked of mold. Lots of chewing on our belongings. Absorbent rates.read more

They're very friendly here. I did not wait long walked right in and the lady took me right away…read more Filled out paperwork handed me the money showed me how to work the gate. Nice friendly service. I recommend this storage and is very clean as well.

If I could give this place less than one star I would, but 1 is the lowest you can give. I wish I…read morehad the patience to sit here long enough to post why, but just thinking about the storage unit, the mold, the broken gate, the despicable - cold employee, and the all around miserable experience I had with this place makes me so angry that I have to just go do something else to take my mind off of it. I would take my belongings and my business elsewhere if I had it all to do over again.

PJ and Sharon are a dynamic duo. Very friendly and helpful from the minute you walk in. They made…read moresure you are happy with your storage location and size.

It's was a real pleasure to meet PJ and Sharon on site management they were very helpful and…read morecurtirius move in went very smooth highly recommend this location for your storage needs Sincerely. Ronny

I signed a contract for $189 a month last October 2025. Six months later they arbitrarily increased…read moremy rate by 38% to $262 a month. This place is a total bait and switch. Do not rent a storage unit from this people. I feel sorry for the military on deployment that cant do anything except pay it. Absolutely horrible. Othe climate control places around here are much cheaper.

Perfect place for storage - not the cheapest but clean and safe. The office staff is all very…read moreprofessional and on top of things. Very good place to store your belongs.

I've been a tenant for over a decade and have been through the changes with 24 Seven Storage. The…read morefacility is well maintained and secure. I've passed the unit down to my son who utilizes the unit. Their security is top notch and their customer service is as well. I'm in California and they are nothing but the best storage facility in the Virginia Beach area. Their prices can't be beat for the quality of customer service, easy payment options, notifications and a well ran and maintained facility. Thank you, 24 Seven Storage for taking care of my belongings and family for years to come.

This place is reasonably priced and has good sized units. The facility appears clean and safe. We…read morehave had our unit for a year and have had no problems. The guy who runs the place is very laid back and works with you on things. Definitely would recommend this place.

Karen at the front desk was very accommodating and informative. The unit is exactly what I needed…read more Thank you!

STAY AWAY FROM THIS PLACE LIKE THE PLAGUE!!! My elderly mother on a fixed income rented a unit here…read morefor an advertised price of $180/month. On Jan 1st, they informed her that her rate was going up to $231/month. So we decided to buy a shed on our property to store her stuff. It was then Terri, who is the most vile and disrespectful person I've ever encountered, told my elderly mother to get everything, including trash, out by the end of the month or they were going to continue billing her whether she stayed with the unit or not. So when I went to clean the last of the trash out, I inquired with Terri if there was an available dumpster. She then states that I was trespassing on HER property because I "didn't enter a gate code, and followed one of [her] customers in." Aside from that, when we first got the unit, it was in such bad shape. Absolutely filthy, infested with bugs and vermin, some of the units have people living in them (how they can do that, I don't know why, but God bless 'em). This place is absolutely deplorable, and as for Terri, I don't know what happened to her in her life to make her such a toxic, miserable, and disrespectful person, but I believe she's on some heavy drugs for the way she acts and looks. STAY AWAY FROM THIS STORAGE PLACE LIKE YOUR LIFE DEPENDS ON IT!!!!